HomeServe UK Recensioni 175.069

TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The booking process was easy. We had a blocked drain outside which resulted in the toilet not flushing away properly and unpleasant effluent overflowing from the drain onto the path outside our back d... Leggi di più

Valutata 3 stelle su 5

Initially very easy to book appointment online. However plumber cancelled less than an hour before he was due (left a phone nessage to say he'd come 'tomorrow' .which was Saturday & impossible. No neg... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From first contact on phone speaking to someone who new what they were talking about, very helpful and reassuring. Staff arrived on time, told us what they were going to do to solve the problem, promp... Leggi di più

Valutata 5 stelle su 5

Excellent service as always. Plumber who came sorted the problem very quickly was polite and efficient. It was not an emergency call out so appointment was one week later. BUT we have had emergency ca... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni
  2. Fornitore di boiler
  3. Servizio di installazione gas
  4. Servizi di riscaldamento e boiler
  5. Idraulico

Informazioni su HomeServe UK

Scritti dall'azienda

A little bit about HomeServe UK

 

We're here to help people take better care of their home.


  • 👪 Over 1.2 million UK customers
  • 🚚 Nationwide network of Home Experts
  • ⏰️ 24/7 claims - our UK helpline is open 365 days a year
  • 🏠 Over 30 years of helping people take better care of their homes
  • 📱 Manage your claim through the HomeServe App

Our Products and Services
------------

Refer a friend and you’ll both get a £25 Amazon.co.uk Gift Card.

T&C’s apply.

Refer a Friend
------------

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

175.069 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service throughout

The booking process was easy. We had a blocked drain outside which resulted in the toilet not flushing away properly and unpleasant effluent overflowing from the drain onto the path outside our back door. An engineer, Ben, visited the day after our call and using specialist equipment quickly found the cause, unblocked the drain and thoroughly cleaned the area. He went the ‘extra mile’ and checked all the feeds into the drain and at the front of the house before he left giving us peace of mind for the future. Top class service and well worth the cover.

10 marzo 2026
Valutata 5 stelle su 5

From first contact on phone speaking to…

From first contact on phone speaking to someone who new what they were talking about, very helpful and reassuring. Staff arrived on time, told us what they were going to do to solve the problem, promply started work and kept us informed throughout, completed the work with no hassle and let site clean and tidy.

10 marzo 2026
Valutata 1 stelle su 5

Cistern - faulty diaphram

The plumber called on the 1st March and said my cistern needed a new diaphram. He couldn't source one locally so a new one was ordered. He called later that week but it was the wrong size. I told him I was away from 9th - 20th March. I have heard nothing since and my cistern remains dismantled. He has my mobile number so I can be contacted at any time wherever I am.

1 marzo 2026
Valutata 5 stelle su 5

Fast efficient response

1st class service from initial phone request to attending repair technicians.

11 marzo 2026
Logo di HomeServe UK

Risposta di HomeServe UK

Thank you for your review Beryl! I'm happy to know that you found the service you received to be of a high standard and were pleased with all those you communicated with!

Amy
Here To Help Team

Valutata 5 stelle su 5

Excellent team

Excellent team, communication and workmanship, very informative

27 febbraio 2026
Logo di HomeServe UK

Risposta di HomeServe UK

Hi Stephen, thank you for your feedback. It’s great to hear the team kept you well‑informed throughout and delivered work to a high standard. We’re really pleased they left such a good impression

Amy
Here To Help Team

Valutata 5 stelle su 5

My drains unblocked with no fuss

My drains unblocked with no fuss. Appointments easily set up and workmen gave notice a day before appointment date to confirm.

The whole experience had left a good impression and I am glad that I am insured with HomeServe UK

23 febbraio 2026
Logo di HomeServe UK

Risposta di HomeServe UK

It's lovely to know that your experience was good from start to finish! I'm pleased that everything was resolved efficiently and with good communication. Thank you for continuing to choose Homeserve!

Amy
Here To Help Team

Valutata 5 stelle su 5

My Plumbing insurance

Easy to do on line, a good price and a trusted company and have used homeserve for many years on other insurances.

26 febbraio 2026
Logo di HomeServe UK

Risposta di HomeServe UK

Thank you for leaving your feedback Suzy, it's lovely to know you have found us reliable in the past and that when taking out cover you found this to be simple and efficient!

Amy
Here To Help Team

Valutata 5 stelle su 5

Easy to book appointment

Easy to book appointment. Efficient Engineer identified the issue and corrected the issue

11 marzo 2026
Logo di HomeServe UK

Risposta di HomeServe UK

Hi Maurice, we appreciate you taking the time to provide your feedback! I'm glad to know you found the booking process simple and that the engineer resolved your claim efficiently!

Amy
Here To Help Team

Valutata 5 stelle su 5

Good introductory offers so will try…

Good introductory offers so will try for first year & rate later.

17 marzo 2026
Logo di HomeServe UK

Risposta di HomeServe UK

Hi John, thank you for taking time to provide your feedback. We're glad to hear you're happy with everything so far, welcome to Homeserve!

Amy
Here To Help Team

Valutata 4 stelle su 5

Explanation

10 marzo 2026
Logo di HomeServe UK

Risposta di HomeServe UK

Thank you for taking the time to provide a review! If we can assist further please do not hesitate to get in touch on heretohelpteam@homeserve.co.uk

Amy
Here To Help Team

Valutata 5 stelle su 5

Knowledgeable Engineer.

Arrived on time. Reviewed the issue of concern. Resolved the issue. Friendly polite. Professional knowledgable engineer.

7 marzo 2026
Logo di HomeServe UK

Risposta di HomeServe UK

Thank you for sharing your feedback! It’s great to hear the engineer arrived as planned, carefully checked what was needed, and got everything sorted for you.

Amy
Here To Help Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più