The engineer rang half an hour beforehand to let me know he was on his way. He carried out the service, & re-opened a valve that ‘someone’ (probably me🙄) had closed meaning I now get hot radiators up... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I recently switched to Plus Heat after dealing with poor customer service from another company. I signed up for a service plan via direct debit and arranged a boiler service, which my previous provi... Leggi di più
I have been trying to get an engineer to do an annual service on my boiler & issue a gas safety certificate since 16/03/2026 and you have no engineer available !!! The earliest date you are offering... Leggi di più
L'azienda ha risposto
Pleased to say that Chloe dealt with my enquiry about Boiler and central heating cover in a very detailed and efficient manner. All my questions and concerns were dealt with in an informative and pl... Leggi di più
Dettagli dell'azienda
- Servizi di riscaldamento e boiler
- Manutenzione immobiliare
- Azienda per la gestione delle proprietà immobiliari
Scritti dall'azienda
Supplying home emergency cover & call out services throughout the UK. Our technically trained support team are on hand 24/7 to provide unrivalled service when you need us most. Avoid expensive repair costs with affordable tailored cover; our home emergency cover protects your family (and your wallet) when things go wrong. Alternatively, visit our website to report a one-off repair should you not require a subscription plan.
24-Hour Response Time Guarantee
Have an engineer on site within 24-hours of reporting your issue
Report your issue to us online or via our 24/7 emergency helpline and have one of our trusted engineers on site in under 24-hours.
Informazioni di contatto
27 Old Gloucester Street, WC1N 3AX, London, Regno Unito
- 0808 164 2892
- info@plusheat.co.uk
- www.plusheat.co.uk
4,6
Eccellente
15.286 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Exceptional customer service
I recently switched to Plus Heat after dealing with poor customer service from another company. I signed up for a service plan via direct debit and arranged a boiler service, which my previous provider had declined twice despite it being due. Plus Heat quickly reassured me by booking a service within two weeks and sending an engineer to carry it out.
I also received a follow-up call from Abdul in customer services to check how everything went, which really showed that Plus Heat values its customers. Definitely worth the price—I’d highly recommend them.
24 marzo 2026
Boiler service
Engineer kept me informed of time during the day. He was very courteous and got the service done
20 marzo 2026
Non scritta su invito
They spam you for reviews on TP
They spam you for reviews on trust pilot. The service was spot on, can't fault it. But the feedback demands are unreal. Leave your customers alone.
24 marzo 2026
Risposta di PlusHeat
Hi James,
Thank you for sharing your feedback with us on Trustpilot.
We are very pleased to hear that you were satisfied with the work carried out by our team. However, please accept our sincere apologies for the frustration caused by the frequent requests for feedback.
We truly value our customers' input as it helps us monitor and improve our service levels. Your comments have been noted, and we will review our internal processes to ensure we are not over-contacting our customers in the future.
We appreciate your business and your honesty. If you require any further assistance or have additional questions, please do not hesitate to contact our team on 0808 164 2892 or at support@plusheat.co.uk.
Kind regards,
Sean
PlusHeat Team
very good,call handler James was vey…
very good,call handler James was vey helpful, a real credit to PLUHEAT.
24 marzo 2026
She handled my query in a very
She handled my query in a very
Polite manner and sorted my prolem quickly.
24 marzo 2026
Great boiler service
Great boiler service. Quick, clean polite and efficient.
23 marzo 2026
Non scritta su invito
Just the beginning
The price is one of the cheapest I found, the service covers the range of things I want.
However, this is just the beginning so it would be interesting to see how it went at the end
21 marzo 2026
Great service, quick and easy
James was very helpful and quickly resolved my query. I used the online chat service and received a response within minutes.
24 marzo 2026
Service was efficient and the engineer…
Service was efficient and the engineer was very professional.
16 marzo 2026
Non scritta su invito
Overall it was a good service.
23 marzo 2026
A good start
Pleased to say that Chloe dealt with my enquiry about Boiler and central heating cover in a very detailed and efficient manner. All my questions and concerns were dealt with in an informative and pleasant manner.
I signed up for the plan.
23 marzo 2026
Got a landlord gas safety check
Got a landlord gas safety check. All good. Engineer arrived on time and communication was excellent
23 marzo 2026
Great customer service
23 marzo 2026
Knowledgeable helpful tradesman
23 marzo 2026
Come funziona Trustpilot
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