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Valutata 5 stelle su 5

The staff, on the management emergency team were very helpful. I enjoyed looking after Mrs Waston from the 6 of June to the 8th of July 2026, and her son Nicholas was welcoming as well. It was like be... Leggi di più

Valutata 4 stelle su 5

They have Supportive management .Company cares for the wellbeing of their workers. The working conditions meet work life balance .They try their best to match client and carer and their communication... Leggi di più

Valutata 5 stelle su 5

I have had a positive experience working with Promedica24. The team is professional, supportive, and approachable. They communicate well, respond promptly whenever I need assistance, and have always t... Leggi di più

Valutata 4 stelle su 5

I work as a Live-in carer with Promedica24 supporting elderly clients in their own home for 2 years now. Promedica24 was clear about expectations from day one and provided through training on manual... Leggi di più

Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare

Scritti dall'azienda

For over 15 years, Promedica24 have been providing live-in home care to people who prefer not to move to a residential care home. We began in Warsaw, Poland in 2002, and since then, we have expanded our live home care throughout Germany and the UK. We’re now Europe’s largest provider of in-home assisted living. We are passionate about supplying live in home care which is centred around companionship, independence and familiarity. Our live-in caregivers provide exactly what you need and adjust to your needs as they change. As champions of choice for live in home care, we have now managed to help around 33,960 different families to date.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

94 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(94)

24 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent advice and support

I contacted Alison at Promedica24 with an urgent query regarding possible care for my 95 year old cousin. In the end, my cousin proved highly capable and arranged her own care, but I wanted to say how impressed I was by Alison's manner and the array of help she offered. At all times, it came across very strongly that she was concerned most of all with my cousin's well-being. I would definitely have gone with Promedica24 if it had come to that. When I spoke to Alison to tell her of my cousin's decision she was delighted that there was a happy outcome. There was no indication of disappointment that Promedica24 wouild not be involved long-term.

5 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Promedica service and support

I had an excellent long conversation with Lisa regarding the future care for a relative who suffers from early stage dementia. Our family has been struggling for some years in trying to understand the complex setup of health and social care and engaging with it. In my case I have only rarely found individuals that can look outside their own immediate jobs and provide the guidance that really helps with longer term plans. Lisa had that breadth of knowledge of the care sector and was able to explain and give me the detailed help of how to progress our case and identify the key teams to talk to. She was very sympathetic and patient and I will certainly not hesitate to contact her again in the future.

27 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Response to an enquiry

Spoke with Alison today at Head Office as I am in the process of arranging live-in care for my Uncle and Aunt. Alison was professional but friendly and clearly had personal experience of the services she was talking to me about so was fully understanding of what I was asking about. Based on my experience so far I thoroughly recommend Promedica24.

22 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Spoke with an angel called Lisa today…

Spoke with an angel called Lisa today for the first time, OMG what an amazing lady!!!
She went the extra extra mile to give me sound honest and very helpful advice. I felt like I was talking to a close friend.
She is an incredible asset to the company.
In our current changing world we need more people like Lisa who really care. God bless you Lisa. EO

20 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Thank you for your amazing support

Thank you for your amazing support , I met Alison Smart through a friend and she was a absolute book of knowledge when it comes to care in the home for my mother .. it was so nice to be able to hear a kind voice and someone with so much passion for the care system that they provide .. thank you again ✨. Anna lindley

14 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

My experience of dealing with…

My experience of dealing with Promedica24 has been overwhelmingly positive. I received an immediate response to my enquiry about arranging live-in care for my aunt, and in the follow-up phone calls and face-to-face assessment we were given useful advice and detailed information about the services on offer. All our questions were answered, and it is clear that this is a well-managed organisation with caring and helpful staff who have the best interests of the clients at heart.

6 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

I would like to take this opportunity…

I would like to take this opportunity to say a big thank you to Lisa Culver for her help and support, whilst facing a difficult situation with a close member of family. She explained in detail Promedica24, and answered all of my concerns and questions, so that I felt it is the right care for my loved one. Her knowledge and expertise is excellent regarding the right care, and she gave me the reassurance and support I needed in these difficult times, and again thank you so so much Lisa.

5 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great support

Our experience with Promedica24 is just great. From the first contact, through the whole assessment process we well led by people who were proffesional and compasionate at the same time. The care provided by promedica24 was of the highest quality. Thank you

22 ottobre 2020
Non scritta su invito

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