Fantastic range of really reasonably priced clothing, with an excellent choice of colours. I’m delighted to support an Irish-based business, and the free, fast postage is an added bonus! I’m really... Leggi di più
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Website is absolutely beautifuly put together, almost welcoming!!! Absolutely love that Apple Pay is an option because I can never be bothered to get out my card😂😂 can’t wait for my jacket to arrive... Leggi di più
ZERO STARS.... as others have said, complete scam of a website. Not based in Ireland and using someone's home address as their base. Bought a dress that took 3 weeks to arrive even though the websit... Leggi di più
It doesn't deserve the 1 star this company stay away from, the quality of there product is not worth talking about, pride themselves on being Irish but to return a product they want it sent back to C... Leggi di più
3,1
Nella media
43 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 28% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Do not order from this drop ship setup…
Do not order from this drop ship setup unless you want to pay double for what you can get on Shein. Products are from China. Takes weeks for delivery for cheaply made poor quality clothing.
Any review over 1 star is created by bots. Do not trust or buy.
24 settembre 2026
Non scritta su invito
The website was easy to navigate and…
The website was easy to navigate and there was help on the website to ensure you found your perfect fit.
4 ottobre 2026
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Absolutely shocking company advice is…
Absolutely shocking company advice is not to buy anything from them. They are not in Malahide as stated on website, they are based in China. Bought a dress… shocking material very cheap made dress cost €49.99 cost me €15 to post back for a refund
Absolute dirt
15 settembre 2026
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Reported to the Irish Competition and…
Reported to the Irish Competition and Consumer Protection Commission. CCPC for investigation.
Claiming to be Irish brand but items shipping from China.
WEBSITE USING SOMEONE'S HOME ADDRESS
Company name: Jake & Kelly
Address: 36 Seabury Rd, Yellow Walls, Malahide, Co.
Dublin, K36 HY57, Ireland
9 settembre 2026
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Avoid purchasing from this website
This website has a Dublin address but returns have to be sent to China. The items are very poor quality and not as advertised. Delivery is not as stated on the websites. The entire website is misleading and I would NOT recommend purchasing from them.
28 settembre 2026
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I had such a good experience purchasing…
I had such a good experience purchasing off this website it was so easy and straightforward the whole way, I also loved the sizing help as-well would definitely recommend this website and delivery service is brilliant.
28 settembre 2026
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Online shop from China not Irish store
Online shop looks like you are ordering from store in malahide. Shipment comes from china and poor quality.
26 settembre 2026
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I love the dress I ordered so happy…
I love the dress I ordered so happy with my purchase I ordered for a very fancy occasion very easy straightforward ordering
26 settembre 2026
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So easy to check out and the display of…
So easy to check out and the display of the website is so elegant and stunning
25 settembre 2026
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Great communication through customer…
Great communication through customer service, beautiful dresses and clothes
24 settembre 2026
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Amazing collection!!The dress is…
Amazing collection!!The dress is actually super flattering and exactly what I need to be wearing as a wedding guest. Highly recommend it and very impressed with the entire collection.
23 settembre 2026
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Risposta di Jakeandkelly
Thank you so much for your fantastic review 🤍
We’re delighted to hear that you love the collection and that the dress is flattering and perfect for the wedding occasion you had in mind. It’s wonderful to know that you’re also impressed with the wider collection!
Thank you for your kind recommendation and support. We look forward to welcoming you back to Jake & Kelly ✨
Kind regards,
Jake & Kelly
Beautiful clothes
Beautiful clothes, sizing well explained, ordering is easy and straightforward.
22 settembre 2026
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Risposta di Jakeandkelly
Thank you so much for your wonderful review 🤍
We’re delighted to hear that you love our clothing and found the sizing information clear and helpful. It’s great to know that you also found the ordering process easy and straightforward.
Thank you for your trust and support. We look forward to welcoming you back to Jake & Kelly ✨
Kind regards,
Jake & Kelly
Great design
Great design, good quality clothes.
It is my favourite online shopping store.
21 settembre 2026
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Risposta di Jakeandkelly
Thank you so much for your lovely review 🤍
We’re delighted to hear that you’re happy with the designs and quality of our clothing. It means a lot to us to know that Jake & Kelly has become your favourite online shopping store!
Thank you for your continued trust and support. We look forward to welcoming you back soon ✨
Kind regards,
Jake & Kelly
Perfect purchase
The ease at which I found what I was looking for, along with the sizing help was what helped make this purchase flawless.
20 settembre 2026
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Risposta di Jakeandkelly
Thank you so much for your wonderful review 🤍
We’re delighted to hear that you found exactly what you were looking for and that our sizing guidance helped make your shopping experience smooth and easy. It’s great to know everything came together for a flawless purchase!
Thank you for your trust and support. We look forward to welcoming you back to Jake & Kelly ✨
Kind regards,
Jake & Kelly
Seems like a Scam company
Seems like a Scam company. Pretending to be Irish based in Malahide. Shipping crap from overseas. AVOID AT ALL COSTS
In response to your reply You're pretending to be based in Dublin, you're shipping from overseas, you're charging customers extortionate fees to return your poor quality products to overseas locations. You should not be allowed to market yourselves as an Irish company when you're not. You're using someone's home address and pretending it's your head office. Your customer service is exceptionally poor and I don't think anyone should buy from you.
11 settembre 2026
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Risposta di Jakeandkelly
We’re sorry to hear that your experience with our store did not meet your expectations.
We take feedback regarding our products, delivery and business information seriously. However, we do not agree with the characterization of our company as a scam. Any concerns regarding a specific order are best addressed by reviewing the relevant order details rather than making assumptions based solely on a review.
Please contact us at info@jakeandkelly.com with your order number if you have placed an order with us, so we can review your case and assist you further.
Kind regards,
Jake & Kelly
Scam
Scam. Went to buy a dress for my mother for a wedding. Got an initial email back when I asked about the legitimacy of the website. After I ordered, got an email to say the dress was sent and it never arrived. No one responding back to emails. Don’t use this website.
14 settembre 2026
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Risposta di Jakeandkelly
We’re sorry to hear that your dress did not arrive and that you experienced difficulties when trying to contact our customer service. We understand how disappointing this must have been, especially when the order was intended for a special occasion.
Delivery issues are reviewed individually based on the order and tracking information available. We would like to verify the status of your specific shipment before drawing any conclusions about what happened.
Please contact us at info@jakeandkelly.com with your order number so we can check the delivery status and provide you with the appropriate information.
Kind regards,
Jake & Kelly
Risposta di Jakeandkelly
Thank you for sharing your feedback.
We’re glad to hear that you found it very easy to find the items you were looking for. We appreciate you taking the time to leave a review and hope to see you again at Jake & Kelly.
Kind regards,
Jake & Kelly
Easy Purchase
A great variety of boots.
Selection was easy.
Payment even easier with
many options to pay.
I would shop here again.
13 settembre 2026
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Risposta di Jakeandkelly
Thank you so much for your wonderful review 🤍
We’re delighted to hear that you enjoyed our selection of boots and found the purchasing process easy and convenient. It’s great to know that you would shop with us again!
Thank you for your trust and support. We look forward to welcoming you back to Jake & Kelly ✨
Kind regards,
Jake & Kelly
Really poor quality it’s a rag the item…
Really poor quality it’s a rag the item I bought and I am not being ignored when I try to ask for the refund instructions. Will never go near the website again , more than likely scam of some sort
13 settembre 2026
Non scritta su invito
Risposta di Jakeandkelly
We’re sorry to hear that the item you received did not meet your expectations and that you have experienced difficulties obtaining information about the return process.
Each case concerning product quality and returns is reviewed individually based on the specific order details. We would like to look into your situation and clarify the appropriate return procedure rather than make assumptions without reviewing the order.
Please contact us at info@jakeandkelly.com with your order number so we can locate your case and provide you with the relevant information regarding your return.
Kind regards,
Jake & Kelly
Poor quality garment, with no label attached!
I ordered, what I thought was a lovely dress, that I wanted to wear to a wedding. I received a very poor quality product, a rag, with no label addached so therefore it cant be returned. So disappointing, what a waste of mymoney.
8 settembre 2026
Non scritta su invito
Risposta di Jakeandkelly
We’re sorry to hear that the dress did not meet your expectations and that you were disappointed with the quality of the item you received.
Cases concerning product quality and returns are reviewed individually based on the details of the order. The absence of a label does not, by itself, give us enough information to determine what happened in your specific case, so we would like to review the order before drawing any conclusions.
Please contact us at info@jakeandkelly.com with your order number, and if possible, a photo of the item received. We’ll review the situation and provide you with the relevant information regarding the return process.
Kind regards,
Jake & Kelly
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