Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I ordered a custom cover that is faulty at the seam in a few spots. Water gets through holes where the sides appear to not be tightly sewn. I sent photos to Coverstore documenting the water penetrati... Leggi di più

Valutata 1 stelle su 5

Do NOT order from this company. Even after admitting a dimension error on a patio furniture cover, they did not offer to remake the piece, but rather offered a 30% store credit instead of a credit of... Leggi di più

Valutata 1 stelle su 5

Purchased a custom cushion and waited 30 days and they sent me a tracking number that never worked. I waited 48 hours as advised by their website for tracking, there was still no tracking info availa... Leggi di più

Valutata 5 stelle su 5

I've never written a second review months after installing a product, but felt compelled to do just that re our Coverstore purchase made Fall, 2023. We purchased 8 custom covers and just removed them... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili da esterno
  2. Negozio di accessori per auto
  3. Negozio di tende
  4. Accessori per mobili
  5. Negozio di arredamento da giardino
  6. Negozio di casalinghi

Scritti dall'azienda

At Coverstore, we've been protecting what you love since 2005. As a family-owned business, we take pride in providing top-quality covers for all of your outdoor and indoor storage needs. Our mission is to keep your possessions safe from the elements and everyday wear and tear, so you can enjoy them for years to come. We offer a wide variety of products, including the best patio furniture covers, grill covers, and car covers on the market. To match every need and budget, our covers are available in four material tiers — Classic, Elite, Ultima Ripstop, and Prestige — so you can choose the level of protection that's right for you. Every cover comes with up to a 10-year warranty, giving you peace of mind knowing that your investment is protected. We also offer custom and standard sizing options, ensuring that you get the perfect fit for your item. At Coverstore, we're dedicated to providing exceptional customer care. Our team is always available to answer any questions you may have and help you find the perfect cover for your needs. We want you to feel confident in your purchase and know that you're getting the best quality and value possible. In addition to outdoor covers and décor, we also offer a variety of indoor storage solutions. From holiday storage to garment bags and beyond, we have everything you need to keep your home organized and clutter-free. Trust Coverstore for all of your protective cover needs. With our wide variety of products, exceptional quality, and dedicated customer care, we're confident that you'll love our covers as much as we do.


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

81 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,6

Tutte le recensioni

(81)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

A must read.

We have purchased a few great covers.
Great fit on tables and fire pits.
Our lounge chair covers fit great also but have completely torn down on corners on both chairs. Would love to know if they would repair or replace them. Purchased last year. It is a great company and love their products.

5 aprile 2023
Non scritta su invito
Logo di Coverstore

Risposta di Coverstore

Hi Kathy!

Thank you for taking the time to leave a review of our covers! We are delighted to hear that you have had a great experience with the fit of our covers on your tables and fire pits.

However, we apologize for any inconvenience caused by the tearing of your lounge chair covers on the corners. We understand how frustrating this can be.

Please visit our website at https://www.coverstore.com/warranty-info to determine if your products are still under warranty and to begin the claims process. You will need your order number and email address used to place the order.

We appreciate your feedback and are glad to hear that you are a satisfied customer of our company. If you have any further questions or concerns, please do not hesitate to contact us. We value your business and look forward to serving you in the future!

Valutata 5 stelle su 5

Top Notch

I have now ordered several coverstore products. I've always ordered the top line quality and have gotten what I paid for. All my off the rack and custom products and have lasted for at least 2 years now with virtually no wear. Really pleased with this company.

5 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Bait and switch and they don't stand…

Bait and switch and they don't stand behind their work. Purchase at your peril.

1 febbraio 2023
Non scritta su invito
Logo di Coverstore

Risposta di Coverstore

Hi Michael,

We are sorry to hear that you had a poor experience with our company. We apologize for any inconvenience caused by our service, and we would like to address your concerns.

However, we were unable to find any records of past communication with our customer care team, which makes it difficult for us to assist you with your specific issue. We encourage you to contact our customer care team directly by visiting our Help Center at https://www.coverstore.com/help-center#contact_form. Our team will be happy to assist you in any way possible to resolve any issues you may have experienced.

At Coverstore, we strive to provide excellent customer service and high-quality products. We understand that we may have fallen short of your expectations, and for that, we apologize.

We appreciate your feedback and would like the opportunity to make things right. Please reach out to our customer care team, and we will do everything in our power to resolve any issues you may have experienced.

Thank you for your business, and we hope to have the opportunity to serve you again in the future.

Valutata 5 stelle su 5

Great quality

These covers are expensive but so far, they’ve held up through one Jersey winter with some really high shore winds. You do need extra bungees if it gets windy by you, so invest in the extra sets.

16 marzo 2023
Non scritta su invito
Valutata 3 stelle su 5

Picnic table covers…

I had picnic table covers that would blow off in the wind. I saw some covers on Coverstore with straps on the corners, so I bought them. Unfortunately, those straps are torn off the covers in the wind. I need to find a different method to keep the covers on.

15 marzo 2023
Non scritta su invito
Logo di Coverstore

Risposta di Coverstore

Hi Rick, we are sorry to hear about the torn straps on your cover. Please reach out to our customer care team, as your cover may be under warranty: https://www.coverstore.com/help-center#contact_form

Additionally, our furniture cover clamps may help with the wind: https://www.coverstore.com/furniture-cover-clamps

Valutata 5 stelle su 5

Great products and great to work with

I have purchased several different covers for my air conditioner, both my hose reels, my generator, my 3 different Christmas wreaths and my lawn swing, some of which were ordered special to size. All have been received and continued to be used. Well made products, color choices and reasonable prices. I will continue to look to them for upcoming requirements.

15 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Beautiful and functional

We love our Coverstore outdoor covers! We ordered standard sizes for our two loveseats, two chairs and coffee table. They all fit well and look terrific. In addition, they are easy-care (we just hose them down and let them dry) and they pack easily into bags for storage. And of course, they protect the furniture from pollen and weather. Last fall, I ordered an additional custom cover for an outdoor bar in the fabric to match the rest. It is perfect, too. Overall this has been a great experience and I would definitely buy from Coverstore again.

15 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Large, complex, cover done really well

Just left a review on a different site, doing it here as well since people usually write reviews of bad experiences but don't for good ones. I was very apprehensive placing my order after reading all the bad reviews. I went ahead anyway because the only other serious custom competitor uses vinyl which isn't great for furniture. I don't doubt other customers have had problems, but just want to add that mine came out perfectly.

18 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

AWFUL EXPERIENCE

I should have looked here before purchasing from Coverstore. I ordered a cover for a grill. Returned only to discover that I had to pay $13 shipping to return, and the they subtracted their shipping and taxes from my total refund even though I didn't even open the package. The refund for my $52 order was $29. I will NEVER order from this company again! Not when there's Amazon Prime and other companies with much better return policies.

31 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

Terrible experience with the Cover Store

Terrible experience with the Cover Store. I am not one to spend the time posting negative reviews about a company, but this was a horrific experience and I hope to save others the nightmare of dealing with this company. To sum this disaster up, covers came in wrong and did not fit. We called the company and nicely tried to explain this and they blamed us for the errors. After multiple phone calls and wasted time spent measuring many times, we have given up. We paid for a product that was defective and the company was 100% at fault and refused to make good on another cover. Hard to believe, but customer service and product quality control at its worst. Stay far away from this company What a shame.

19 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

I sent them pics of furniture yet they still sent wring covers- applied for refund and only received partial because I opened the bag- worst cust service ever. I ordered 6 covers and 3 did not fit- thr 3 were $64 each yet only rec $154. Refund.

Again stay away from this terrible business

9 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Outdoor Furniture Covers by Coverstore

These outdoor furniture covers are made of high quality waterproof fabric material and of heavy gauge fabric. You have the added benefit of secure tie downs, waterproof enclosures and venting. Yes, they lean towards the expensive side however, you can be sure these covers will handle all the seasonal environments and last for many years with proper care.
Also, their customer service promptly answers your questions either by phone or email.
I highly recommend this company for quality service, products and prompt shipping.

Sincerely,
Julie P

2 giugno 2021
Non scritta su invito

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