uCheck Recensioni 8.886

Debra was kind, relaxed and helpful. She felt engaging and was a pleasure to talk to. She paced the call, ensured we did actions 1 by 1 and assisted me with my actions I needed done

Alexandra was a great help and solved my query straight away.

Lisa was very helpful with helping to get a DBS check escalated that hadn't been automatically.

The uCheck service has the potential to be quite good, but the counter-signatory team evidently don't know how to process checks in line with DBS policy.

If you are looking to process checks at any enhanced level, save yourself hours of heartache and pointless email exchanges saying the same thing repeatedly, and avoid having to direct your employees to DBS policy and your own published guidance by using an alternative provider.

The customer service is also very poor, and consistently disappointing - with salespeople then hassling you to buy services that you don't want.

Becca was extremely helpful. I made an error when trying to obtain an enhanced DBS for myself. Becca informed me promptly and organised an immediate refund. Thank you so much! I highly recommend this service.

Paid for an enhanced check and still haven’t had it back for weeks now I’m in financial hardship!

Jenna resolved my query quickly and accurately and was very polite and helpful.

Jenna was very supportive today with an issue I had relating to a DBS check

This platform is amazing, it is easy to use and the customer service are fantastic.
I would definitely recommend uCheck.

The chat bot answered my question about tracking a DBS withiut having to speak to an agent

Quick and easy to access the help desk even with an AI Friend first of all.
Lovely Lisa on the chat, no hassles, just the advice I needed.
Nice and refreshing for a Friday afternoon.

thanks Lisa for answering my questions so quickly today

Lisa has been really helpful explaining about the level of checks we require as an organisation and why. The response time to our questions was quick and efficient.

Becca made my life a whole lot simpler today, by providing an easy solution for my problem.
uCheck is a great and easy platform for checking people, making it so easy for them - and for me. thank you

Sharna helped me today with a problem I had with a DBS check. She provided a solution and now am able to submit a DBS check ( Self Employed). Kind and understanding and sent me the information quickly.
Thanks again!

I had an absolutely wonderful experience—Lynette was incredibly kind, patient, and genuinely caring throughout. Her cooperative and understanding nature made everything so smooth and stress-free. She went above and beyond to be supportive, and her polite, warm manner on the call really stood out. It’s rare to come across someone so professional yet so personable at the same time.

⭐ Lynette ⭐, thank you so much for your kindness and outstanding support—it truly meant a lot. Wishing you a beautiful and relaxing rest of your day 😊

Had an issue with entering some information, Becca was able to help me find the problem and resolve it for me. Did this via the Chat.