They respond within an hour to all our queries and when they see that we may not fully understand their response - they immediately resort to calling us to clarify things for us over the phone. It fee... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The experience I had on the telephone with Gemma was she was so patient and kind and helpful also seemed incredibly relaxed. Which reassured me.!! I like to say a awesome 💯 thankyou. I could not o... Leggi di più
L'azienda ha risposto
Gemma was extremely helpful. I needed help to navigate the online system where I had found myself at a dead end. Gemma patiently and clearly helped me navigate to the correct place and advised very cl... Leggi di più
L'azienda ha risposto
Gemma, at Taxi Plus came to my rescue.. I am hopeless when it comes to the digital world! ..she guided me through completing the DBS/DVLA check form, also assisted with the ID verification proc... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Personnel Checks
Scritti dall'azienda
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
Enhanced DBS Checks
Basic DBS Checks
Get a Quote
Personnel Checks
Scritti dall'azienda
Informazioni di contatto
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Regno Unito
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,8
Eccellente
9953 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They respond within an hour to all our…
They respond within an hour to all our queries and when they see that we may not fully understand their response - they immediately resort to calling us to clarify things for us over the phone. It feels that they care. That is a great customer service!
8 maggio 2026
Non scritta su invito
The experience I had on the telephone…
The experience I had on the telephone with Gemma was she was so patient and kind and helpful also seemed incredibly relaxed. Which reassured me.!!
I like to say a awesome 💯 thankyou.
I could not of done my paperwork with out her.
7 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Gloria,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Professional & helpful assistance
Gemma was very helpful, patient and friendly when assisting me when trying to completed my DBS application online.
7 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
It was seamless and fast
It was seamless and fast. I did not believe i could get my DBS in less than 3 days
1 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Yemi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Jamie helped me with my enhanced DBS…
Jamie helped me with my enhanced DBS check, it was made very easy and straightforward.
27 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Very helpful
Very helpful when I had an issue and helped resolve it quickly.
30 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Rachel,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Bethan
Bethan, there, was able to sort my query out in a flash. I always appreciate prompt replies to my queries and, she was on it! Bethan resolved my query in a matter of minutes and I'm truly grateful to be able to tap into the knowledge and assistance that I need from time to time. Thank you, Bethan.
29 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Rosie,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma was extremely helpful
Gemma was extremely helpful. I needed help to navigate the online system where I had found myself at a dead end. Gemma patiently and clearly helped me navigate to the correct place and advised very clearly which documents I could use for my DBS. It was a big relief to talk to someone rather than emailing as I felt I was not making any progress. Thank you Gemma again.
29 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Jim,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Bethan was very informative on the…
Bethan was very informative on the phone answering my query, as well as on a separate occasion responded to my email with logon problems promptly.
28 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Debbie,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Quick and good response and resolve…
Quick and good response and resolve issue . Special thanks to Isobel, who resolved the matter as soon as possible.
24 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Imran,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
She is a star
She was amazing. Helped me with all my queries. Thankful and grateful.
23 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Ronak,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Risposta di Personnel Checks
Hi Derek,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Spoke to a lady named Gemma
Spoke to a lady named Gemma
Excellent customer service understand what I need to do straight away.
Implicated the necessary command and now back on track.
Thanks Gemma.
23 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Gary,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Very patient and clarified all the steps
Very patient and clarified all the steps
22 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Imran,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Levi was very professional and…
Levi was very professional and extremely helpful She helped me achieve what needed to be done Thanks Levi 👍🏼
22 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma
Gemma, at Taxi Plus came to my rescue.. I am hopeless when it comes to the digital world!
..she guided me through completing the DBS/DVLA check form, also assisted with the ID verification process, whilst I was in the Post Office and as promised contacted me the following day.
5 stars Gemma
Thank You x
20 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Tania,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Risposta di Personnel Checks
Hi Redouane,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
I was really happy with Levi she was…
I was really happy with Levi she was very helpful and kind
21 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Armando,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
I would not recommend
emails sent, DBS still not received – 70 days and still counting! I would not recommend them! and before you respond to this, PC, check your emails!!!
20 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Gheorghe,
Thank you for getting in touch and sharing your experience. I’m very sorry for the frustration this has caused and appreciate how important this is for you.
Although the time taken to complete DBS checks is outside of our control and can vary between police forces, I have contacted the DBS today to request an update and have emailed you with the latest information.
If there’s anything further we can do to support you, please don’t hesitate to contact us on 01254 355688 (option 2).
Regards
Lisa
Risposta di Personnel Checks
Hi Nadeem,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
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