Had a conversation with Jean today (through email) to sort out my account due to the merger between Disclosure Services and uCheck. I had an outstanding credit on my old account and uCheck (... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
If you ask me, i would say Ucheck's customer service is amazing. The individual by the name of Oliver Kipling should be given a promotion as he was very calm and patient with the way he responded... Leggi di più
Becky was really friendly and helpful on the chat, with my answered all my queries, (even when it was me that had got totally confused. We have used this service for years and it is really easy to us... Leggi di più
Service received from Nick was top notch! He was quick to help, knowledgeable and friendly. My issue couldn't be resolved easily as there was some system functionality lacking, but an alternative rout... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 30,000 Organisations currently registered and benefitting from the uCheck service.
Informazioni di contatto
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, Regno Unito
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
4,9
Eccellente
9K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 70% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Prompt assistance from Ceri
Ceri has been able to provide the information that I requested in a very timely manner. The emails were accurate and well written. I have set up a new member of staff for completing ID checks and as long as this member has been set up correctly, all is well.
1 giugno 2026
Non scritta su invito
Debra was very helpful 😊and problem…
Debra was very helpful 😊and problem seems to be resolved
1 giugno 2026
Non scritta su invito
Thank you Char
Char was very helpful in explaining what we needed to do. Thank you
1 giugno 2026
Non scritta su invito
Support from Char for my query
Support from Char for my query, really helpfull and resolved within minutes .
Thank you :-)
1 giugno 2026
Non scritta su invito
Katie explained everything that I…
Katie explained everything that I needed to know.she was so helpful.
28 maggio 2026
Non scritta su invito
Katie-Rose was super helpful
Katie-Rose was super helpful with my query today. She was pro-active in investigating what the situation was and putting it right before I'd even had a chance to ask! Couldn't be better
28 maggio 2026
Non scritta su invito
Excellent Service - Fast Action
Excellent Service - Raised a query and it was sorted and expedited immediately by Jenna who updated our account and enabled us to react to one of our clients requests.
27 maggio 2026
Non scritta su invito
Martin was a legend
Martin was a legend. Answered my queries, plural, and was polite and professional 🤩
27 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
Very easy to get to the solution i…
Very easy to get to the solution i needed - Thank you Katie Rose
27 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
CHAR was amazing and helped support and…
CHAR was amazing and helped support and solve my query
26 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
their support is the best
21 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
Great Service
Service received from Nick was top notch! He was quick to help, knowledgeable and friendly. My issue couldn't be resolved easily as there was some system functionality lacking, but an alternative route was offered. Not Nick's fault so I am keeping 5 stars, but might be worth looking into this to avoid in future.... Number of characters should match what is allowed on ID documents.....
22 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
Enhanced DBS check
Very helpful team members, Sharna was able to help me through the process of an enhanced DBS check, prompt and easy to follow responses.
22 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
Spoke to Katie through the online chat
Spoke to Katie through the online chat, she was really helpful and resolved my query very quickly
22 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
It's very good they answer very quickly…
It's very good they answer very quickly and in simple way to understand. Nick prove the excellent service guide me even further then I ask about . Thanks
21 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
Extremely helpful customer support
Debra was extremely helpful. She answered all of my questions and clarified when I didn't understand. I was able to know exactly what I needed to do after my conversation with her.
21 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
Quick and efficient service
Quick and efficient service. Jan and Nick were great!
21 maggio 2026
Non scritta su invito
Risposta di uCheck
Good Morning,
Thank you for your review, we appreciate the feedback.
Kind Regards,
Benjamin Nicholas
Client Service Team Leader
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