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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The company has been very smooth to deal with so far. I've had some communication issues with some other companies in the past regarding getting my DBS checks sorted but these guys responded very quic... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Overall a good experience. The process could be a little easier, I.e uploading required documents at the time of submission. It was a little over the stated timeframe on the website, but still a great... Leggi di più

Valutata 3 stelle su 5

Paid for a 12 hour Check - No confirmation email - Not contactable - Cant track status - Not received my check within in the time UPDATE: I have now upped this review to 3 stars as I have been... Leggi di più

Valutata 3 stelle su 5

Applied for 24hours dbs check on 8th August which cost £84!!!. All they sent was email to say certificate will be sent to my address, no reference or order number. I have since called several times... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consulente del lavoro

Scritti dall'azienda

Apply for your DBS Check online in just 3 minutes. Provide us with your email address and basic details and our trained team of advisers will go through your application to ensure it goes through as smoothly and fast as possible.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

93 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Needed my check ASAP gave there phone…

Needed my check ASAP gave there phone line and one of there team did answer me. After payment everything was smooth, uploaded my ID stuff using there mobile app which was also very smooth. Got my certificate in the post. All in all a nice simple service

21 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

Fast service

Application process was user friendly, got my ID uploaded 2nd time round after some issues with the phone. Results come through this morning

14 gennaio 2026
Non scritta su invito
Valutata 2 stelle su 5

They have tried to make amends

They have tried to make amends. After my negative review and distress trying to get my money back, DBS have offered a refund in response to me removing my negative review. I compromised at an update. I did receive a number of calls, albeit at awkward times with no way of returning the call, which was also frustrating.
However, in the end they have returned my money and been true to their promise to do so. I apologise for taking so long to amend my review.
So whereas I would not recommend DBS, there is at least an attempt to ultimately be honourable.

14 ottobre 2024
Non scritta su invito
Logo di DBS Checks

Risposta di DBS Checks

Hi Bryan,

Apologies.

Our team tried to contact you by phone many times to resolve this. Unfortunately we could not get through.

I'm glad this has finally been resolved.

Kind regards,
Lisa
Communications Officer

Valutata 1 stelle su 5

Paid premium service for a 12h service

Paid premium service for a 12h service, no response received after 48 hours since the order was placed and I made multiple enquiries, complaints and refund requests....total waste of money and time!!

27 gennaio 2025
Non scritta su invito
Logo di DBS Checks

Risposta di DBS Checks

Hi Ellie,

Pease contact us on the following email so our team can assist you: issues@dbschecks.org.uk

Customer satisfaction is of upmost importance to us and goes before everything else.

Kind regards,
Lisa
Communications Officer

Valutata 1 stelle su 5

Fake website

After three weeks we have still yet to receive the DBS check. It was supposed to be a 24 hour service. I have called multiple times and left voice mails. I missed the deadline for the application now. I am a very unhappy customer.

24 dicembre 2024
Non scritta su invito
Logo di DBS Checks

Risposta di DBS Checks

Hi,

Pease contact us on the following email so our team can assist you: issues@dbschecks.org.uk

Customer satisfaction is of upmost importance to us and goes before everything else.

Kind regards,
Lisa
Communications Officer

Valutata 1 stelle su 5

Fake fake i applied for enhanced dbs…

Fake fake i applied for enhanced dbs check got email from them saying only do basic check for me , asked them for refund they avoid it so quick to take payment so hard to return still waiting to get £84 back from them avoid this company as much as you can !

2 dicembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Fraud / Dishonest Practice

Reported to the government for Dishonest business practice under the 2006 Fraud Act. Hopefully they can sort this out and charge the owner of the business. As like others have stated this company took £84 and never responded to a phone call or email. Also never received a number to corelate to the DBS Check itself. Update to this review, I have been refunded the £84 and have been called twice to remove this review, I hope this update is enough and hope that I receive no more calls from this company.

22 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered a 24H DBS check on 27th

Ordered a 24H DBS check on 27th. Not contact since. Paid £84. Tried calling, phone goes to voicemail. Someone get back in touch with us as soon as possible. #143289

1 novembre 2024
Non scritta su invito
Logo di DBS Checks

Risposta di DBS Checks

Hi Jake,

We cannot find any customers in our records under the name of 'Jake Tear' and have tried to contact you via this platform but have had no response.

You may have confused our company with another that has a similar name.

Pease contact us on the following email so our team can assist you: issues@dbschecks.org.uk

Customer satisfaction is of upmost importance to us and goes before everything else.

Kind regards,
Lisa
Communications Officer

Valutata 4 stelle su 5

Overall a good experience

Overall a good experience. The process could be a little easier, I.e uploading required documents at the time of submission. It was a little over the stated timeframe on the website, but still a great turnaround.

17 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

I am feel grateful because I apply my…

I am feel grateful because I apply my DBS last Oct 2 wed night so they work 2 days for this, now is oct 7 Monday I receive email from this company they already done my DBS is on our way to my address and send me certificate for my DBS and i can used this to show to the company i re apply trust this site and take you for the right place/

7 ottobre 2024
Non scritta su invito

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