Everything went well. Delivery on time...& free. The youtube video is helpful too. Attractive price & seems good quality (it's not installed yet) so I have no hesitation in recommending Sterling. Tha... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great service especially from Helen Walsh .. a few item missing from my RoofLite window, but Helen sorted it issue out super fast and efficiently, a call made on the Wednesday afternoon and the missin... Leggi di più
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Bought some roof windows from this company, but my client changed their mind the next on the type of window they wanted! because they had sent them out they charge me 25% of the original cost to send... Leggi di più
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Absolutely fantastic experience - we had exhausted all options with both our own builders (and a second building firm we tried just on the off chance!) trying to source a tile that we wanted with no l... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di finestre
- Fornitore di attrezzature per l'edilizia
- Fornitore di finestre in PVC
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture per tetti e coperture
- Negozio di porte
Scritti dall'azienda
Here at Sterlingbuild we specialise in daylighting homes through the supply of high-quality fenestration products and glazing systems. Now part of the JJ Roofing Supplies Group we continue to be committed to providing first class service along with the ease and convenance of being able to purchase through our network of nine branches throughout the South East. With the largest stock of roof windows and roofing materials we're confident we can supply your next project to anywhere in the UK. With a strong focus on home extensions and loft conversions, we are the largest independent retailer of roof windows in the UK and one of the country's largest VELUX stockists. Among the thousands of roof windows, rooflights and doors we sell, you’ll find industry leading brands such as Korniche, VELUX, RoofLITE+, FAKRO, Keylite, and many more. We cater for both pitched and flat roof new build and refurbishment projects by supplying all the necessary pieces you'll need to satisfy your home improvement needs, from flashing and blinds to bifold doors. To discuss any existing order please feel free to contact our award-winning customer support team at cs@sterlingbuild.co.uk or to place a new order, please contact us at sales@sterlingbuild.co.uk You can also place an order or chat with our team at www.sterlingbuild.co.uk Thank you for your preference!
Order With Confidence
Scritti dall'azienda
- At Sterlingbuild we are committed to delivering the best customer service we can and providing as much value possible.
RoofLITE+ | Budget Friendly Without Compromising On Quality
Shop now from only £198!
RoofLITE+ pitched roof windows combine high quality design with a price suitable for most budgets.
Informazioni di contatto
Unit 6a Riverside Industrial Estate, London Colney, Hertfordshire. , AL2 1DT, Hertfordshire, Regno Unito
- 0208 830 7000
- cs@sterlingbuild.co.uk
- www.sterlingbuild.co.uk
4,3
Eccellente
484 recensioni
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The order was delayed by several days…
The order was delayed by several days by a third party company not Sterling build they went out there way to keep me informed and in the end gave me a partial refund cannot fault the level of service
20 settembre 2025
Non scritta su invito
Risposta di Sterlingbuild
Dear Andy,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Risposta di Sterlingbuild
Dear Alan,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Great postage policy
Great postage policy. I live remotely and finding a supplier to ship without hassle, or a lot of additional cost is rare.
2 ottobre 2025
Risposta di Sterlingbuild
Dear Rich,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Risposta di Sterlingbuild
Dear Lumsdaine,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Good website, well made and well priced goods
Extremely good looking and very well made roof light, quickly delivered in good packaging. Very good value compared to other well known brands but equal quality. Delightful customer service on the phone as.well. Cannot speak highly enough of this company.
6 ottobre 2025
Risposta di Sterlingbuild
Dear Edwina,
Thank you for taking the time to review us, and for your lovely words!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
On time delivery
3 ottobre 2025
Risposta di Sterlingbuild
Dear Timothy,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
A Refreshing Change in Customer Service Excellence
We recently had an issue with some incorrect products we received, and Helen Walsh at Sterling Build has been absolutely amazing in helping us sort everything out. Her communication and attention to detail have been second to none.
We had been regular customers of another supplier for our Velux products, but after experiencing poor service there, I explained our frustrations to Helen and she went out of her way to make sure everything was handled smoothly from start to finish.
It’s refreshing to deal with someone who truly cares about customer service. We’ll definitely be using Sterling Build for all our future orders. Highly recommend!
2 ottobre 2025
Non scritta su invito
Risposta di Sterlingbuild
Dear Maria,
Thank you for your lovely review!
We agree, Helen is amazing! She embodies Sterlingbuild's values, and we couldn't be where we are without her!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Delivery and product information is…
Delivery and product information is worst.
No fitting details.
Delivery wasn't informed,the product was just kept outside the House without providing any information.
24 settembre 2025
Risposta di Sterlingbuild
Dear Mr Singh,
Thank you for taking the time to review us!
We are sad to read your experience was not smooth, and we would love to be able to assist!
Could you contact us with a few details on cs@sterlingbuild.co.uk so we can investigate this further?
Excellent customer service
Excellent customer service. Had an issue with missing parts. Made contact via email and had a swift and satisfactory resolution.
23 settembre 2025
Non scritta su invito
Risposta di Sterlingbuild
Dear Bryan,
Thank you very much for taking the time to review us and for your lovely words!
We are delighted to read your experience was positive and we look forward to serving you again in the future!
My delivery was to be on the 19th and…
My delivery was to be on the 19th and it is now the 22nd and still nothing. Holding my joiner from doing the job and don't know why I paid £15 pounds for 2-3 days shipping when not her. Ordered on the 12th of Sept
12 settembre 2025
Risposta di Sterlingbuild
Dear Lisa,
Thank you for raising this to our attention.
Having investigated this, I can see this was delivered yesterday. We have received confirmation from the courier that delays are due to a backlog for remote-areas deliveries.
If you would like to discuss this further, please contact us directly on cs@sterlingbuild.co.uk
Very quick
Very quick, we have used the company before and will do again and would recommend the ckmpany
10 settembre 2025
Risposta di Sterlingbuild
Dear Julie,
Thank you very much for taking the time to review us and for your lovely words!
We are delighted to read your experience was positive and we look forward to serving you again in the future!
I always order my windows from Sterling…
I always order my windows from Sterling Build.
Any issues are sorted very quickly.
The prices are the best aswell.
9 settembre 2025
Risposta di Sterlingbuild
Dear Mel,
Thank you for your lovely review!
We are delighted when we can serve our loyal customers at the standard of service we aim for!
We look forward to serving you again in the future!
Really helpful after delivery company…
Really helpful after delivery company damaged my goods. Replaced within two days
30 agosto 2025
Risposta di Sterlingbuild
Dear Tyrone,
Thank you very much for taking the time to review us!
We are delighted to read that any issue was successfully mitigated, and we look forward to serving you again!
Consistently good supplier
JJ Roofing/Sterlingbuild has given consistently excellent service during my self-build project. Expert knowledge and advice, competitive pricing and great customer service. The team has gone the extra mile when sourcing tricky products or dealing with supply chain issues. Helen Walsh (E Commerce Customer Service Rep) deserves especial praise for her determination to replace a faulty product with minimum disruption to the build schedule: resolved through her clear communication, enthusiastic customer focus and professionalism - bravo, and thanks!
5 settembre 2025
Non scritta su invito
Risposta di Sterlingbuild
Dear Customer,
Thank you for taking the time to review us, and for your lovely words!
We are delighted to read the service you received was in line with the standards we set for ourselves, and that we were able to mitigate any issue. Our Customer Service team is a true asset, and we are very grateful to them!
We hope to serve you again in the future!
Carlotta was really attentive
Carlotta was really attentive and helped me get to a good solution. She kept in touch throughout the process keeping me informed.
2 settembre 2025
Risposta di Sterlingbuild
Dear Peter,
Thank you for taking the time to review us, and for your lovely words!
We are delighted to read the service you received was in line with the standards we set for ourselves, and that we were able to mitigate any issue.
We hope to serve you again in the future!
Good customer service and delivery of order
Great communication from initial enquiry to delivery of item. Company rep answered my query very quickly. I ordered the item and it arrived within 48 hours of the order. Cannot fault this and delighted with product
1 settembre 2025
Risposta di Sterlingbuild
Dear Gillian,
Thank you very much for taking the time to review us and for your lovely words!
We are delighted to read your experience was positive and we look forward to serving you again in the future!
Risposta di Sterlingbuild
Dear Customer,
Thank you for your lovely review!
We are delighted to read your experience was positive and we look forward to serving you again in the future!
Second time ordering from sterling…
Second time ordering from sterling build and have told others about them cheapest I could find and great delivery
19 agosto 2025
Risposta di Sterlingbuild
Dear Patrick,
Thank you for taking the time to review us, and thank you for your lovely review!
We are delighted to see that your experience was positive, and we look forward to serving you again in the future.
Great product at a great price
Great product at a great price . Amazingly quick delivery , it came befor due date .
22 agosto 2025
Risposta di Sterlingbuild
Dear Daniel,
Thank you for taking the time to review us, and thank you for your lovely review!
We are delighted to see that your experience was positive, and we look forward to serving you again in the future.
Risposta di Sterlingbuild
Dear Bryan,
Thank you for your lovely review!
We are delighted to see that your experience was positive, and we look forward to serving you again in the future.
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