3rd 1 star review from me, I did a return request due to the quality of the items which was approved, when I click on it it says “No shipping methods are available for your address” so it wont actuall... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent Knives, arrived in very nice packaging, super sharp and look amazing displayed on my floating magnetic holder, would definitely recommend. Only thing to highlight is make sure you read the i... Leggi di più
Great quality magnetic knife block - I only wish I'd ordered a bigger one as now I want to buy more knives to display in the kitchen! Packaging and delivery both great. Will likely be shopping wit... Leggi di più
This chopping board is like a family heirloom. Its a piece of art, so attractive and stylish and a welcome addition in my kitchen. We wash it down after use and dry it. Hoping we will be using it for... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Premium kitchen tools with strict quality control, fast delivery, and reliable warranty. Shinrai Knives, built for chefs and home cooks who value excellence.
Informazioni di contatto
Paesi Bassi
- hello@shinraiknives.com
- www.shinraiknives.com
3,8
Molto buono
191 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 81% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Cheap Alibaba knives
Thess knives are cheap Chinese crap and all over Ali Baba for €9 - €12 euro's! 🤣 In fact they sell a €30 set for €400.. Don't fall for it !
3 gennaio 2026
Non scritta su invito
Risposta di ShinraiKnives
Hi Su Naz,
We strongly disagree with this statement. Our knives are not Alibaba or AliExpress products. They are produced to our own specifications, with strict control over materials, finishing, balance, and quality not remotely comparable to low-cost marketplace items.
We’ve also checked our system and can’t find an order under your name, which makes this review particularly surprising. If you have actually purchased from us and are dissatisfied, please contact us at hello@shinraiknives.com with your order details so we can address this properly.
If expectations weren’t met, returns are always possible but comparisons to products that are nowhere near equivalent are simply incorrect.
Team Shinrai Knives
Super sharp knives and along with the…
Super sharp knives and along with the magnetic holder looks great in the kitchen the handles are comfortable to hold and the knives are well balanced, highly recommend
2 gennaio 2026
Non scritta su invito
Risposta di ShinraiKnives
Hi David,
Thank you for your review! Great to hear you’re happy with the sharpness, balance, and the magnetic holder.
Team Shinrai Knives
Unexpected delivery charge
Knives are good however I had to pay an unexpected £20.00 delivery charge. I need to order other knives but will use a different supplier without the delivery charge.
19 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Tracy,
Thank you for your feedback. We’re glad to hear you’re happy with the knives, but we’re sorry about the unexpected delivery charge, that’s not the experience we want for our customers. Please contact us at hello@shinraiknives.com so we can look into this and resolve it for you.
Team Shinrai Knives
We have been unable to contact them…
We have been unable to contact them about a return and refund. We have tried for a month to return these items and the company hasn’t responded once. These knives are a scam and made cheaply. Avoid!
29 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Emily,
We’re very sorry to read this and strongly disagree with the suggestion that our products are a scam. We reply to customer emails daily (except Sundays), so it’s concerning to hear you feel you haven’t received a response. It’s possible our replies haven’t reached you.
Please contact us again at hello@shinraiknives.com, ideally from an alternative email address, with your order details. We’re more than willing to assist with a return and refund and resolve this properly with you.
Team Shinrai Knives
They never arrived!still not got a…
They never arrived!still not got a refund !Thwy were a Christmas present supposed to arrive on the 19/12
Didn’t hear anything so then emailed them .I was told there was a shipping fee to pay ?1st I’d heard?on the22/12 was told they could take the charge from original payment but could take 10 days!still no reply?dont but from them
22 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Joanne,
We’re really sorry to hear about this, we understand how frustrating this is, especially as the order was meant as a Christmas present. This is not the experience we want for our customers. Please contact us again at hello@shinraiknives.com with your order details so we can check the status of your refund and resolve this properly for you.
Team Shinrai Knives
I’m a bit disappointed with these…
I’m a bit disappointed with these knives. Beautiful looking but, several have seriously lost their edge after just a few uses.
29 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Mark,
Thank you for your feedback. We’re sorry to hear the knives didn’t hold their edge as expected, that’s certainly not what we want for our customers. Please contact us at hello@shinraiknives.com so we can look into this with you and find a suitable solution.
Team Shinrai Knives
Beautiful knives and good customer services
Beautiful set of these knives ordered with blade holder and knife cutting block. What a great knives these are! Not only does it look beautiful, but they are really sharp. I've already cut myself 3 times... You really have to pay attention, but this knives are certainly worth any penny! If you have any questions, customer services is really top notch! Thank you!
29 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Vincenzo,
Thank you for your wonderful review! We’re delighted to hear you love the look, sharpness, and quality of the knives and yes, they are definitely sharp, so please take care! Great to hear our customer service could help as well.
Team Shinrai Knives
Easy to order
Easy to order, and arrived on time.
Surprised to receive an Entry Prep Fee from UPS 2 weeks after I received the knives! Only £7.56, more of the hassle of having to organise. Seller should add it to the cost and deliver it duty and fees paid!!
19 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Avenn,
Thank you for your review. We’re glad to hear ordering was easy and delivery was on time. We’re sorry about the unexpected UPS entry fee, that’s not the experience we want for our customers. We’re working on improving this and appreciate your feedback. If you’d like us to look into this for you, please contact us at hello@shinraiknives.com.
Team Shinrai Knives
Hidden Delivery Charges
Do not order from this company. At checkout I paid a delivery charge of £4.95, then 2 weeks later received an invoice in the post from UPS for £8. The company’s reason for this was ‘the packages come from the Netherlands!’. This felt like a hidden charge and should be explicitly stated at checkout. I have no complaints about the product, however this has been an extremely poor experience. Do not order from there unless you’re willing to pay up to £15 for delivery in hidden charges - disgusting.
15 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Caroline,
Thank you for your feedback. We’re sorry to hear about the frustration caused by the unexpected UPS charge, this is not the experience we want for our customers. It is not our intention for delivery costs to feel hidden or unclear, and we agree this should be communicated more explicitly at checkout.
We’re actively improving this, and in cases like yours we’re happy to cover these additional charges. Please contact us at hello@shinraiknives.com so we can resolve this for you.
We’re glad to hear you’re happy with the product itself, and we appreciate you sharing this feedback so we can do better.
Team Shinrai Knives
Really lovely knife
Really lovely knife, beautifully crafted and high quality. Great customer service. We would recommend. Thank you very much.
28 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Nathalie,
Thank you for your kind review! We’re delighted to hear you’re happy with the craftsmanship, quality, and our customer service. Thanks so much for the recommendation.
Team Shinrai Knives
Nice set of knives and customer care.
Nice set of knives to look at but the edge isn’t as sharp as I was expecting after reading the description.
Also disappointed that I had to pay duty on them before they would be delivered, this wasn’t made clear when purchasing on the website.
Time will tell on the durability of these products, but having invested in them, I hope that it will be for a lifetime as they said.
As a result of the first review the company reached out and were able to address my concerns. This is why I have given them a full 5 star rating as they went above and beyond to help satisfy my expectations.
25 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi there,
Thank you for your honest feedback. We’re sorry to hear the sharpness didn’t fully meet your expectations and that the customs charges came as a surprise, that’s certainly not what we want for our customers. If you’d like, please contact us at hello@shinraiknives.com and we’ll be happy to look into both the edge performance and the duty charges with you.
Team Shinrai Knives
great knives rapid delivery too.
27 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Thanks for your great review Mike!
Team Shinrai Knives
The knife is great however
The knife is great, I was not concerned about the delayed delivery as it was suggested upon order, however I was hit with a £17.90 import charge from the delivery company which was not shown on order
17 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Dan,
Thank you for your review. We’re glad to hear you’re happy with the knife. We’re sorry about the unexpected import charge, that’s not the experience we want for our customers. Please contact us at hello@shinraiknives.com so we can look into this and help resolve it for you.
Team Shinrai Knives
I bought the knife for my son for Xmas
I bought the knife for my son for Xmas. He used it for preparation for lunch. He absolutely loved it. Thanks very much.
25 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Robert,
Thank you for your review! We’re delighted to hear your son loved the knife and enjoyed using it. Thanks so much for choosing Shinrai Knives.
Team Shinrai Knives
Snel en correcte levering
Snel en correcte levering. Vlijmscherpe en mooie messen. Top,aanrader.
25 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Jef,
Thank you for your review! Great to hear the delivery was quick and that you’re happy with the sharpness and look of the knives. Thanks for the recommendation.
Team Shinrai Knives
Excellent service
Arrived on time well packed . The knives are excellent. Also the knife block is very unusual and well made
12 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi James,
Thank you for your great review! We’re glad to hear everything arrived on time and that you’re happy with both the knives and the knife block.
Team Shinrai Knives
Shinrai knives and block
Beautifully made . Made to high standard, light, sharp, stylish. Ordered magnetic block too. Knives hold perfectly in place.
Delivery was fast, no issues despite coming from Europe
24 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Petra,
Thank you for your lovely review! We’re delighted to hear you’re happy with the quality, sharpness, and design of the knives, and that the magnetic block works perfectly for you. Great to hear delivery was smooth as well.
Team Shinrai Knives
Good knife
Ordered from Belgium, next day delivered via bol.com.
Knife looks good and feels very sharp. I ordered the bread knife.
25 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Kevin,
Thank you for your review! Great to hear the delivery was quick and that you’re happy with the look and sharpness of the bread knife.
Team Shinrai Knives
great customer service- delivered on…
great customer service- delivered on time - superb set of knives
9 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi Karl,
Thank you for your review! We’re glad to hear you had a great experience with our customer service and that the knives were delivered on time. Enjoy your set!
Team Shinrai Knives
Beautiful package and quality knives
Beautiful package and quality knives. I bought it as a Christmas present for my husband and he was very impressed.
Fast shipping with great updates. Overall very good experience and customer service.
23 dicembre 2025
Non scritta su invito
Risposta di ShinraiKnives
Hi B.S,
Thank you for your wonderful review! We’re delighted to hear your husband was impressed and that you had a great overall experience with the packaging, knives, and our customer service.
Team Shinrai Knives
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