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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Absolutely love the quality and design of my Shinrai knife. It feels perfectly balanced, very sharp, and makes cooking much more enjoyable. You can really tell great care went into making it. Highly r... Leggi di più

Valutata 5 stelle su 5

I ordered a magnetic knife block and it's perfect. The delivery took a little longer than expected but I only realised later that it's shipped from outside the UK. Nonetheless, it arrived in great con... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I can’t comment on the knife itself because I still haven’t received it. However, I can say that both the customer service and the shipping have been terrible. Update: I’ve received the knife, but... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

quality of knives purchased is bad and same knives can be purchased of aliexpress for third of the price.Pictures in description doesn't match actual item received.Don't know about higher priced sets... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di coltelli

Scritti dall'azienda

Premium kitchen tools with strict quality control, fast delivery, and reliable warranty. Shinrai Knives, built for chefs and home cooks who value excellence.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Quality and Elegant Design

Absolutely love the quality and design of my Shinrai knife. It feels perfectly balanced, very sharp, and makes cooking much more enjoyable. You can really tell great care went into making it. Highly recommended!

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely superb customer service

Absolutely superb customer service. Response was second to none. I have now purchased 3 knives and the walnut chopping board and the experience for all was brilliant. I will be back for my fourth knife very soon. Thank you

25 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Magnetic knife block order - seamless process

I ordered a magnetic knife block and it's perfect. The delivery took a little longer than expected but I only realised later that it's shipped from outside the UK. Nonetheless, it arrived in great condition, looks fab and works exactly as I hoped.

6 marzo 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Nisha,

Thank you for your review! We’re glad to hear you’re happy with the magnetic knife block and that it arrived in great condition. Enjoy it!

Team Shinrai Knives

Valutata 5 stelle su 5

Exactly what I was looking for in a…

Exactly what I was looking for in a knife, something I could use both at home or in work and a brilliant edition to my already growing collection. Will 100% back to buy another, also loved the way they give you a plaster with your knife!...never seen this before

4 marzo 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Scott,

Thank you for your great review! We’re glad to hear the knife fits perfectly both at home and at work, and that it’s a great addition to your collection. And yes, the plaster comes in handy with knives this sharp :)

Team Shinrai Knives

Valutata 2 stelle su 5

Where is my knife?

I can’t comment on the knife itself because I still haven’t received it. However, I can say that both the customer service and the shipping have been terrible.

Update: I’ve received the knife, but it doesn’t look like it does in the pictures. In reality, it resembles an average IKEA knife. I placed the order on 23.02 (the listing stated fast delivery within 1–3 days), and it only arrived today, 4.03. I just hope it’s actually made of VG-10 steel, as advertised, because it doesn’t appear to be — though I’m not a metallurgist.

4 marzo 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Kondzio,

Thank you for your feedback. We’re sorry to hear about your experience with the delivery time and that the product didn’t fully meet your expectations, that’s not the experience we aim to provide.

Regarding the materials, the specifications listed are accurate, but we understand your concerns and perception based on appearance. If you’re not satisfied, you’re welcome to return the knife. Please contact us at hello@shinraiknives.com and we’ll be happy to assist you further.

Team Shinrai Knives

Valutata 5 stelle su 5

The experience class knives with the first class service with this company was…

The experience with this company was very good first class service very quick the knife is made really lovely. The only small thing I would’ve liked was some Japanese stamping which I do like not Justin etched name. But still beautiful Knife. And the only thing is when you buy Knife from the Netherlands if you live in the UK you do get hit where they import charge which for me was £17.30 which was a bit annoying but the Knife is worth it. I would recommend this company to anybody looking for these type types of knives they are finished really lovely.

17 febbraio 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Carlo,

Thank you for your detailed review! We’re glad to hear you’re happy with the quality and finish of the knife and that you had a great experience with our service. We appreciate your feedback about the design details — we’ll take that on board.

We’re also sorry about the import charge, that’s not the experience we want for our customers. If you’d like, please contact us at hello@shinraiknives.com
and we’ll be happy to look into this with you.

Team Shinrai Knives

Valutata 4 stelle su 5

I asked my daughter what she wanted for…

I asked my daughter what she wanted for her birthday and she said 'a chopping board'. Well, I thought I'd better make it a special one then! After a bit of searching, I found this one and she was very pleased with it. Very nicely presented in its box and fits in her kitchen nicely. A bit of a problem with delivery but it was the courier companies fault. Shinrai sent out another at no extra cost which arrived promptly

24 febbraio 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Belinda,

Thank you for your lovely review! We’re glad to hear your daughter is happy with the chopping board and that it made a special birthday gift. Sorry again for the delivery issue, and great to hear the replacement arrived quickly.

Team Shinrai Knives

Valutata 2 stelle su 5

Misled by using the word 'print'…

Misled by using the word 'print' instead of 'not genuine' These are not Damascus steel knives. £150 is a lot for these. Came in huge packing boxes and the return costs have to be paid for by you. I tried to cancel my order but was told it was already shipped. I can't help having doubts that it had been. I couldn't be bothered with the expense and hassle of trying to return them which I guess is what they hoped for. Now just an expensive ornament which I don't want to use

13 febbraio 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Mrs Townes,

Thank you for your feedback. We’re sorry to hear about your experience and the confusion around the “Damascus print” description. We aim to be transparent in our product listings, and we’ll take your feedback on wording into account.

If you’re not satisfied, you can still return your order. Please contact us at hello@shinraiknives.com
and we’ll help you with the return process and find a suitable solution.

Team Shinrai Knives

Valutata 5 stelle su 5

Lovely blade and slices perfectly

Lovely blade and slices perfectly. I love it!

24 febbraio 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Alison,

Thank you for your review! We’re glad to hear you love the blade and that it slices perfectly.

Team Shinrai Knives

Valutata 5 stelle su 5

Beautiful set of knives excellent…

Beautiful set of knives excellent quality super sharp. Great presentation take pride in my kitchen

16 febbraio 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Mr Manenti,

Thank you for your great review! We’re delighted to hear you love the quality, sharpness, and presentation of the knives. Great to know they bring pride to your kitchen.

Team Shinrai Knives

Valutata 3 stelle su 5

Very swift and precise service

Very swift and precise service, had a crack in the first Acasia cutting board, but they sent me quickly a new one.

24 febbraio 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Stein,

Thank you for your review! We’re glad to hear you experienced swift service and that the issue with the acacia cutting board was resolved quickly. Enjoy your replacement.

Team Shinrai Knives

Valutata 5 stelle su 5

Omg these knives are awesome sharper…

Omg these knives are awesome sharper than a razor so precise on cutting the best thing ever. I've put the word out to my fellow chiefs and family n friends

12 febbraio 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Carl,

Thank you for your amazing review! We’re delighted to hear you love the sharpness and precision. Thanks for spreading the word to your family, and friends.

Team Shinrai Knives

Valutata 5 stelle su 5

He probado varios de ellos que he…

He probado varios de ellos que he comprado y son de excelente calidad y una gran sensación de durabilidad, la relación calidad precio es estupenda

10 febbraio 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Manuel,

Thank you for your great review! We’re delighted to hear you’re happy with the quality, durability, and value for money of the knives.

Team Shinrai Knives

Valutata 5 stelle su 5

Excellent quality product

Easy to find the product I wanted ( a double-sided magnetic knife board in wood). I liked the look of it and when it arrived I was not disappointed at all.
It seems very good quality and looks good on our worktop.

23 gennaio 2026
Non scritta su invito
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Risposta di ShinraiKnives

Hi Kate,

Thank you for your lovely review! We’re glad to hear you found exactly what you were looking for and that the magnetic knife board met your expectations. Great to know it looks good on your worktop as well.

Team Shinrai Knives

Valutata 5 stelle su 5

Ножі просто супер

Ножі просто супер, гострі, дуже гарні, одне задоволення користуватися!

3 gennaio 2026
Non scritta su invito
Logo di ShinraiKnives

Risposta di ShinraiKnives

Hi Maryna,

Thank you for your wonderful review! We’re delighted to hear you’re enjoying the sharpness and design of the knives. It’s great to know they’re a pleasure to use.

Team Shinrai Knives

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