Absolutely love the quality and design of my Shinrai knife. It feels perfectly balanced, very sharp, and makes cooking much more enjoyable. You can really tell great care went into making it. Highly r... Leggi di più
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I ordered a magnetic knife block and it's perfect. The delivery took a little longer than expected but I only realised later that it's shipped from outside the UK. Nonetheless, it arrived in great con... Leggi di più
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I can’t comment on the knife itself because I still haven’t received it. However, I can say that both the customer service and the shipping have been terrible. Update: I’ve received the knife, but... Leggi di più
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quality of knives purchased is bad and same knives can be purchased of aliexpress for third of the price.Pictures in description doesn't match actual item received.Don't know about higher priced sets... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Premium kitchen tools with strict quality control, fast delivery, and reliable warranty. Shinrai Knives, built for chefs and home cooks who value excellence.
Informazioni di contatto
Paesi Bassi
- hello@shinraiknives.com
- www.shinraiknives.com
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent Quality and Elegant Design
Absolutely love the quality and design of my Shinrai knife. It feels perfectly balanced, very sharp, and makes cooking much more enjoyable. You can really tell great care went into making it. Highly recommended!
Absolutely superb customer service
Absolutely superb customer service. Response was second to none. I have now purchased 3 knives and the walnut chopping board and the experience for all was brilliant. I will be back for my fourth knife very soon. Thank you
It was easy to order and and plenty…
It was easy to order and and plenty of information about products and good sale
Beautiful walnut chopping board!
Easy to order with prompt delivery and notifications about dispatch, etc.
The walnut feels so substantial and luxurious, and its nice to know that it's better for my knifes than plastic or most other woods.
Bread knife is excellent
Bread knife is excellent. However still disappointed that it wasn’t in the 6 piece set, yet the product information said it was included
Magnetic knife block order - seamless process
I ordered a magnetic knife block and it's perfect. The delivery took a little longer than expected but I only realised later that it's shipped from outside the UK. Nonetheless, it arrived in great condition, looks fab and works exactly as I hoped.

Risposta di ShinraiKnives
Exactly what I was looking for in a…
Exactly what I was looking for in a knife, something I could use both at home or in work and a brilliant edition to my already growing collection. Will 100% back to buy another, also loved the way they give you a plaster with your knife!...never seen this before

Risposta di ShinraiKnives
Where is my knife?
I can’t comment on the knife itself because I still haven’t received it. However, I can say that both the customer service and the shipping have been terrible.
Update: I’ve received the knife, but it doesn’t look like it does in the pictures. In reality, it resembles an average IKEA knife. I placed the order on 23.02 (the listing stated fast delivery within 1–3 days), and it only arrived today, 4.03. I just hope it’s actually made of VG-10 steel, as advertised, because it doesn’t appear to be — though I’m not a metallurgist.

Risposta di ShinraiKnives
The experience class knives with the first class service with this company was…
The experience with this company was very good first class service very quick the knife is made really lovely. The only small thing I would’ve liked was some Japanese stamping which I do like not Justin etched name. But still beautiful Knife. And the only thing is when you buy Knife from the Netherlands if you live in the UK you do get hit where they import charge which for me was £17.30 which was a bit annoying but the Knife is worth it. I would recommend this company to anybody looking for these type types of knives they are finished really lovely.

Risposta di ShinraiKnives
I asked my daughter what she wanted for…
I asked my daughter what she wanted for her birthday and she said 'a chopping board'. Well, I thought I'd better make it a special one then! After a bit of searching, I found this one and she was very pleased with it. Very nicely presented in its box and fits in her kitchen nicely. A bit of a problem with delivery but it was the courier companies fault. Shinrai sent out another at no extra cost which arrived promptly

Risposta di ShinraiKnives
Misled by using the word 'print'…
Misled by using the word 'print' instead of 'not genuine' These are not Damascus steel knives. £150 is a lot for these. Came in huge packing boxes and the return costs have to be paid for by you. I tried to cancel my order but was told it was already shipped. I can't help having doubts that it had been. I couldn't be bothered with the expense and hassle of trying to return them which I guess is what they hoped for. Now just an expensive ornament which I don't want to use

Risposta di ShinraiKnives
Lovely blade and slices perfectly
Lovely blade and slices perfectly. I love it!

Risposta di ShinraiKnives
Beautiful set of knives excellent…
Beautiful set of knives excellent quality super sharp. Great presentation take pride in my kitchen

Risposta di ShinraiKnives
Very swift and precise service
Very swift and precise service, had a crack in the first Acasia cutting board, but they sent me quickly a new one.

Risposta di ShinraiKnives
Omg these knives are awesome sharper…
Omg these knives are awesome sharper than a razor so precise on cutting the best thing ever. I've put the word out to my fellow chiefs and family n friends

Risposta di ShinraiKnives
He probado varios de ellos que he…
He probado varios de ellos que he comprado y son de excelente calidad y una gran sensación de durabilidad, la relación calidad precio es estupenda

Risposta di ShinraiKnives
Excellent quality product
Easy to find the product I wanted ( a double-sided magnetic knife board in wood). I liked the look of it and when it arrived I was not disappointed at all.
It seems very good quality and looks good on our worktop.

Risposta di ShinraiKnives
Ножі просто супер
Ножі просто супер, гострі, дуже гарні, одне задоволення користуватися!

Risposta di ShinraiKnives
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