3rd 1 star review from me, I did a return request due to the quality of the items which was approved, when I click on it it says “No shipping methods are available for your address” so it wont actuall... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Excellent Knives, arrived in very nice packaging, super sharp and look amazing displayed on my floating magnetic holder, would definitely recommend. Only thing to highlight is make sure you read the i... Leggi di più
Great quality magnetic knife block - I only wish I'd ordered a bigger one as now I want to buy more knives to display in the kitchen! Packaging and delivery both great. Will likely be shopping wit... Leggi di più
This chopping board is like a family heirloom. Its a piece of art, so attractive and stylish and a welcome addition in my kitchen. We wash it down after use and dry it. Hoping we will be using it for... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Premium kitchen tools with strict quality control, fast delivery, and reliable warranty. Shinrai Knives, built for chefs and home cooks who value excellence.
Informazioni di contatto
Paesi Bassi
- hello@shinraiknives.com
- www.shinraiknives.com
3,8
Molto buono
191 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 81% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Lovely blade and slices perfectly
Lovely blade and slices perfectly. I love it!
24 febbraio 2026
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Risposta di ShinraiKnives
Hi Alison,
Thank you for your review! We’re glad to hear you love the blade and that it slices perfectly.
Team Shinrai Knives
Beautiful set of knives excellent…
Beautiful set of knives excellent quality super sharp. Great presentation take pride in my kitchen
16 febbraio 2026
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Risposta di ShinraiKnives
Hi Mr Manenti,
Thank you for your great review! We’re delighted to hear you love the quality, sharpness, and presentation of the knives. Great to know they bring pride to your kitchen.
Team Shinrai Knives
Very swift and precise service
Very swift and precise service, had a crack in the first Acasia cutting board, but they sent me quickly a new one.
24 febbraio 2026
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Risposta di ShinraiKnives
Hi Stein,
Thank you for your review! We’re glad to hear you experienced swift service and that the issue with the acacia cutting board was resolved quickly. Enjoy your replacement.
Team Shinrai Knives
Omg these knives are awesome sharper…
Omg these knives are awesome sharper than a razor so precise on cutting the best thing ever. I've put the word out to my fellow chiefs and family n friends
12 febbraio 2026
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Risposta di ShinraiKnives
Hi Carl,
Thank you for your amazing review! We’re delighted to hear you love the sharpness and precision. Thanks for spreading the word to your family, and friends.
Team Shinrai Knives
He probado varios de ellos que he…
He probado varios de ellos que he comprado y son de excelente calidad y una gran sensación de durabilidad, la relación calidad precio es estupenda
10 febbraio 2026
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Risposta di ShinraiKnives
Hi Manuel,
Thank you for your great review! We’re delighted to hear you’re happy with the quality, durability, and value for money of the knives.
Team Shinrai Knives
Excellent quality product
Easy to find the product I wanted ( a double-sided magnetic knife board in wood). I liked the look of it and when it arrived I was not disappointed at all.
It seems very good quality and looks good on our worktop.
23 gennaio 2026
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Risposta di ShinraiKnives
Hi Kate,
Thank you for your lovely review! We’re glad to hear you found exactly what you were looking for and that the magnetic knife board met your expectations. Great to know it looks good on your worktop as well.
Team Shinrai Knives
Ножі просто супер
Ножі просто супер, гострі, дуже гарні, одне задоволення користуватися!
3 gennaio 2026
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Risposta di ShinraiKnives
Hi Maryna,
Thank you for your wonderful review! We’re delighted to hear you’re enjoying the sharpness and design of the knives. It’s great to know they’re a pleasure to use.
Team Shinrai Knives
knives and board are excellent.
13 febbraio 2026
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Risposta di ShinraiKnives
Hi Frederick,
Thank you for your review! Great to hear you’re happy with both the knives and the board.
Team Shinrai Knives
Excellent Quality knives
Excellent Quality knives, bought the full set with chopping board ! Really pleased with them, extremely sharp ⭐️⭐️⭐️⭐️⭐️
Easy to order and very speedy delivery will definitely be recommending to my friends 👍
9 febbraio 2026
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Risposta di ShinraiKnives
Hi Joanne,
Thank you for your fantastic review! We’re delighted to hear you’re pleased with the full set and chopping board, and that the delivery was speedy. Thanks so much for recommending us.
Team Shinrai Knives
The knives I bought are great
The knives I bought are great, very sharp so you gotta be extra careful not to cut your fingers when using it but the delay with my delivery by UPS is what made me give it 4 stars, I wish we could choose other suppliers like DPD which is much more reliable than UPS in my experience.
11 febbraio 2026
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Risposta di ShinraiKnives
Hi Sonia,
Thank you for your review! We’re glad to hear you’re happy with the sharpness and quality of the knives and yes, they are definitely sharp, so care is important 😊
We’re sorry to hear about your experience with UPS. We’re actively working on improving our delivery reliability and appreciate you sharing your feedback about carrier options.
Team Shinrai Knives
Fantastic knives
Fantastic knives, arrived quickly. Just wish I could get a paring knife in the mother of pearl style to finish the set. Six would be better than five for my OCD 😀
10 febbraio 2026
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Risposta di ShinraiKnives
Hi H Tate,
Thank you for your great review! We’re glad to hear the knives arrived quickly and that you’re enjoying them. A mother of pearl paring knife to complete the set sounds like a great idea, we’ll pass that suggestion on.
Team Shinrai Knives
Poor quality, bad service
Ordered these knives and they took nearly a month to arrive. We had to pay £20 import charges via our courier which had not been flagged. Knives arrived in really damaged and cheap looking packaging. The knives themselves felt cheap and mass produced. I returned the knives nearly a month ago and have had to chase refund many times, including having to reshare the same information multiple times.
I really wouldn't bother with this company. Its a tiktok shop waste of time if you want decent knives.
10 gennaio 2026
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Risposta di ShinraiKnives
Hi Conor,
We’re sorry to hear about your experience, delayed delivery, unexpected import charges, damaged packaging, and having to chase a refund is not the standard we aim for.
We take your feedback seriously. This is not a “TikTok shop” operation, and we stand behind the quality of our products, but clearly your experience did not reflect that. Please email us directly at hello@shinraiknives.com
with your order number so we can personally review the refund status and resolve this properly without further back and forth.
Team Shinrai Knives
Optijd bezorgd
14 gennaio 2026
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Risposta di ShinraiKnives
Hi Alexander,
Thank you for your review! Great to hear your order was delivered on time.
Team Shinrai Knives
Blunt knives - disappointed
My teenage son bought me these as a christmas gift. They look lovely on the wooden magnetic board in my kitchen, one major issue is they are blunt and wouldn’t even cut through butter! Very disappointed about this, however have contacted CS to ask how to sort this so will see how they respond and update my review if I manage to get a set that is as sharp as they claim them to be.
25 dicembre 2025
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Risposta di ShinraiKnives
Hi Mrs Watts,
Thank you for your honest feedback. We’re very sorry to hear the knives were not sharp as expected, they certainly should not be blunt. That’s not the standard we aim to deliver.
Please email us at hello@shinraiknives.com with your order details so we can resolve this properly for you. We’re happy to help.
Team Shinrai Knives
The knives are very sharp
The knives are very sharp, I am very impressed with them.. I’ll will definitely be recommending them to my friends and family
31 gennaio 2026
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Risposta di ShinraiKnives
Hi Lillian,
Thank you for your lovely review! We’re delighted to hear you’re impressed with the sharpness. Thanks so much for recommending us to your friends and family.
Team Shinrai Knives
Risposta di ShinraiKnives
Hi Mark,
Thank you for your great review! We’re glad to hear you love the knives and we look forward to your next purchase.
Team Shinrai Knives
Very sharp tbh also they fit very well…
Very sharp tbh also they fit very well in my hands
28 gennaio 2026
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Risposta di ShinraiKnives
Hi Amadeu,
Thank you for your review! Great to hear the knives are very sharp and fit comfortably in your hands.
Team Shinrai Knives
Let op!
Opletten als je een retour wil aanmelden vanuit België. Het aanvragen van een retour is onmogelijk op hun website omdat het land van herkomst niet herkend wordt. Als je het zelf wilt retourneren, is er op hun website geen enkel adres van ondermening te zien, noch op hun retourpagina (wat trouwens volgens wet verplicht is). Dus ik verzond de messen retour naar het adres van afzender van op het pakket dat ik ontving. DIT BLIJKT DUS NIET EEN ADRES VAN HUN TE ZIJN!
Ik nam contact met hun op om te vragen of ze de retour hadden ontvangen. Toen pas lieten ze me weten dat het niet hun officiële adres is, en dat ik dus contact moest opnemen met de koerierdienst om het pakket terug thuis te kunnen ontvangen. Dit deed ik meerdere malen, zowel telefonisch als schriftelijk. Zowel PostNL als Bpost kon me niet verder helpen…
Dit had allemaal vermeden kunnen worden als zij op voorhand DUIDELIJK hadden aangegeven dat de messen retour gestuurd moesten worden naar een adres in Nederland. Ik ben nu dus de messen en mijn geld kwijt. Verder niets meer van hun vernomen dus heb klacht ingediend bij de Geschillencommissie. Pas dus op!
—————————
UPDATE (16-02-2026):
Dit probleem is al geruime tijd gekend bij jullie. Ordernummer is #066815. Ik heb zelf al geprobeerd om telefonisch contact op te nemen met jullie, maar zelfs dat lukt niet. Jullie team is er al van op de hoogte dat het niet mogelijk was om een retour aan te vragen via jullie website vanwege een interne fout (ik heb voldoende bewijzen en screenrecords). Als er voor de rest niets staat van retouradres, ben je misleidend t.o.v. je klanten. De aangetekende zending is blijkbaar ook geweigerd geweest.
Het heeft ook geen zin om jullie een e-mail te sturen want daar reageren jullie niet eens op. Als dit niet kan opgelost worden zal ik een terugvordering via de bank uitvoeren.
8 gennaio 2026
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Risposta di ShinraiKnives
Hi there,
We’re sorry to read this and understand your frustration. We want to clarify that returns must always be registered with us first so we can provide the correct return address. The sender address on the parcel is not our returns warehouse, which is why sending it there causes issues.
At this moment, we’re unable to identify your order based on this review, as we cannot find your details in our system. We would genuinely like to resolve this, so please contact us at hello@shinraiknives.com with your order information so we can look into the situation and find a proper solution.
Team Shinrai Knives
Damascus Print 7 Piece
The knives don’t only look great they feel great. Perfectly balanced and cut through with minimal effort. Highly recommend.
24 gennaio 2026
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Risposta di ShinraiKnives
Hi Kathy,
Thank you for your great review! We’re delighted to hear you love both the look and balance of the knives, and that they cut effortlessly. Thanks for the recommendation!
Team Shinrai Knives
Overwhelmed at how good and easy it is…
Overwhelmed at how good and easy it is to slice, cut and prepare.
A great buy!!!
Thank you
5 gennaio 2026
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Risposta di ShinraiKnives
Hi Mahmood,
Thank you for your wonderful review! We’re delighted to hear you’re so happy with how easy and enjoyable the knife is to use. Enjoy your great buy!
Team Shinrai Knives
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