3rd 1 star review from me, I did a return request due to the quality of the items which was approved, when I click on it it says “No shipping methods are available for your address” so it wont actuall... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent Knives, arrived in very nice packaging, super sharp and look amazing displayed on my floating magnetic holder, would definitely recommend. Only thing to highlight is make sure you read the i... Leggi di più
Great quality magnetic knife block - I only wish I'd ordered a bigger one as now I want to buy more knives to display in the kitchen! Packaging and delivery both great. Will likely be shopping wit... Leggi di più
This chopping board is like a family heirloom. Its a piece of art, so attractive and stylish and a welcome addition in my kitchen. We wash it down after use and dry it. Hoping we will be using it for... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Premium kitchen tools with strict quality control, fast delivery, and reliable warranty. Shinrai Knives, built for chefs and home cooks who value excellence.
Informazioni di contatto
Paesi Bassi
- hello@shinraiknives.com
- www.shinraiknives.com
3,8
Molto buono
191 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 81% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amazing Knife
The quality, presentation and effectiveness of the knife is phenomenal.
22 giugno 2026
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Risposta di ShinraiKnives
hank you, Callum. Great to hear the quality, presentation, and performance all hit the mark. Enjoy your knife.
Team Shinrai Knives
Amazing quality knives
Amazing quality knives. Not only are they sharp they are also great too look at. They have pride of place in our new kitchen. Thank you.
11 giugno 2026
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Risposta di ShinraiKnives
Thank you, Thomas. We love hearing that the knives have pride of place in your new kitchen, and that they look as good as they cut. Enjoy them.
Team Shinrai Knives
Knife is blunt already after few uses.
15 giugno 2026
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Risposta di ShinraiKnives
Thank you for your review, and we're sorry to hear the knife has lost its edge so soon. That's not what you should expect from our knives after only a few uses. We'd like to look into this and help make it right. Please contact us at hello@shinrainives.com.
Team Shinrai Knives
The items took ages to arrive is poor…
The items took ages to arrive is poor quality and cost £60 in import duties do not buy from this company as it is overpriced crap
8 giugno 2026
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Risposta di ShinraiKnives
Thank you for your feedback, and we're sorry your experience fell short. Slow delivery and unexpected import duties are frustrating, and we'd like to understand what happened with your order and see how we can put things right. Please reach out to us at hello@shinrainives.com so we can look into it.
Team Shinrai Knives
I bought these knives for my son’s…
I bought these knives for my son’s birthday and he has said they are brilliant the delivery service was really good and the quality of the knives are excellent
30 maggio 2026
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Risposta di ShinraiKnives
Thank you, Dawn. Lovely to hear the knives made a good birthday gift and that your son is pleased with them. We appreciate the kind words on both the delivery and the quality. Enjoy.
Team Shinrai Knives
Hurtig levering og høj kvalitet
18 maggio 2026
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Risposta di ShinraiKnives
Thank you for your review, Calle. We're glad you were happy with the fast delivery and the quality. Enjoy your knives.
Team Shinrai Knives
Zonde z'n mooie set maar scherp ho…
Zonde z'n mooie set maar scherp ho maar. Heb ze nu bijna een jaar en het worst alleen maar erger.
Vanaf dag één al moeten zoeken naar een scherp mes in de set, nooit in de vaatwasser gedaan maar dat mag ook niet baten.
Ik zou een andere set aanraden om te proberen
18 giugno 2025
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Risposta di ShinraiKnives
Thank you for taking the time to share this, Gerlof, and we're sorry to hear the set hasn't held its edge the way it should. That's not the experience we want you to have, especially after nearly a year of careful use without the dishwasher. We'd like to look into this for you and see what we can do. Please get in touch at hello@shinrainives.com so we can help.
Team Shinrai Knives
Quality item delivered promptly
11 maggio 2026
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Risposta di ShinraiKnives
Thank you for your review, Robert. We're glad the knife arrived quickly and met your expectations on quality. Enjoy using it.
Team Shinrai Knives
Excellent Quality and Elegant Design
Absolutely love the quality and design of my Shinrai knife. It feels perfectly balanced, very sharp, and makes cooking much more enjoyable. You can really tell great care went into making it. Highly recommended!
16 aprile 2026
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Risposta di ShinraiKnives
Hi Liz,
Thank you for your wonderful review! We’re delighted to hear you love the quality, balance, and design of your knife. Great to hear it’s making cooking more enjoyable, thanks for the recommendation!
Team Shinrai Knives
Risposta di ShinraiKnives
Hi Gayane,
Thank you for your review! Great to hear you’re happy with the knives and our service.
Team Shinrai Knives
Absolutely superb customer service
Absolutely superb customer service. Response was second to none. I have now purchased 3 knives and the walnut chopping board and the experience for all was brilliant. I will be back for my fourth knife very soon. Thank you
25 marzo 2026
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Risposta di ShinraiKnives
Hi Roger,
Thank you for your fantastic review! We’re delighted to hear you’ve had such a great experience across multiple purchases. We look forward to your fourth knife!
Team Shinrai Knives
It was easy to order and and plenty…
It was easy to order and and plenty of information about products and good sale
18 marzo 2026
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Risposta di ShinraiKnives
Hi Daniel,
Thank you for your review! We’re glad to hear ordering was easy and that you found the product information helpful.
Team Shinrai Knives
Beautiful walnut chopping board!
Easy to order with prompt delivery and notifications about dispatch, etc.
The walnut feels so substantial and luxurious, and its nice to know that it's better for my knifes than plastic or most other woods.
14 marzo 2026
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Bread knife is excellent
Bread knife is excellent. However still disappointed that it wasn’t in the 6 piece set, yet the product information said it was included
31 marzo 2026
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Magnetic knife block order - seamless process
I ordered a magnetic knife block and it's perfect. The delivery took a little longer than expected but I only realised later that it's shipped from outside the UK. Nonetheless, it arrived in great condition, looks fab and works exactly as I hoped.
6 marzo 2026
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Risposta di ShinraiKnives
Hi Nisha,
Thank you for your review! We’re glad to hear you’re happy with the magnetic knife block and that it arrived in great condition. Enjoy it!
Team Shinrai Knives
Exactly what I was looking for in a…
Exactly what I was looking for in a knife, something I could use both at home or in work and a brilliant edition to my already growing collection. Will 100% back to buy another, also loved the way they give you a plaster with your knife!...never seen this before
4 marzo 2026
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Risposta di ShinraiKnives
Hi Scott,
Thank you for your great review! We’re glad to hear the knife fits perfectly both at home and at work, and that it’s a great addition to your collection. And yes, the plaster comes in handy with knives this sharp :)
Team Shinrai Knives
Where is my knife?
I can’t comment on the knife itself because I still haven’t received it. However, I can say that both the customer service and the shipping have been terrible.
Update: I’ve received the knife, but it doesn’t look like it does in the pictures. In reality, it resembles an average IKEA knife. I placed the order on 23.02 (the listing stated fast delivery within 1–3 days), and it only arrived today, 4.03. I just hope it’s actually made of VG-10 steel, as advertised, because it doesn’t appear to be — though I’m not a metallurgist.
4 marzo 2026
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Risposta di ShinraiKnives
Hi Kondzio,
Thank you for your feedback. We’re sorry to hear about your experience with the delivery time and that the product didn’t fully meet your expectations, that’s not the experience we aim to provide.
Regarding the materials, the specifications listed are accurate, but we understand your concerns and perception based on appearance. If you’re not satisfied, you’re welcome to return the knife. Please contact us at hello@shinraiknives.com and we’ll be happy to assist you further.
Team Shinrai Knives
The experience class knives with the first class service with this company was…
The experience with this company was very good first class service very quick the knife is made really lovely. The only small thing I would’ve liked was some Japanese stamping which I do like not Justin etched name. But still beautiful Knife. And the only thing is when you buy Knife from the Netherlands if you live in the UK you do get hit where they import charge which for me was £17.30 which was a bit annoying but the Knife is worth it. I would recommend this company to anybody looking for these type types of knives they are finished really lovely.
17 febbraio 2026
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Risposta di ShinraiKnives
Hi Carlo,
Thank you for your detailed review! We’re glad to hear you’re happy with the quality and finish of the knife and that you had a great experience with our service. We appreciate your feedback about the design details — we’ll take that on board.
We’re also sorry about the import charge, that’s not the experience we want for our customers. If you’d like, please contact us at hello@shinraiknives.com
and we’ll be happy to look into this with you.
Team Shinrai Knives
I asked my daughter what she wanted for…
I asked my daughter what she wanted for her birthday and she said 'a chopping board'. Well, I thought I'd better make it a special one then! After a bit of searching, I found this one and she was very pleased with it. Very nicely presented in its box and fits in her kitchen nicely. A bit of a problem with delivery but it was the courier companies fault. Shinrai sent out another at no extra cost which arrived promptly
24 febbraio 2026
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Risposta di ShinraiKnives
Hi Belinda,
Thank you for your lovely review! We’re glad to hear your daughter is happy with the chopping board and that it made a special birthday gift. Sorry again for the delivery issue, and great to hear the replacement arrived quickly.
Team Shinrai Knives
Misled by using the word 'print'…
Misled by using the word 'print' instead of 'not genuine' These are not Damascus steel knives. £150 is a lot for these. Came in huge packing boxes and the return costs have to be paid for by you. I tried to cancel my order but was told it was already shipped. I can't help having doubts that it had been. I couldn't be bothered with the expense and hassle of trying to return them which I guess is what they hoped for. Now just an expensive ornament which I don't want to use
13 febbraio 2026
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Risposta di ShinraiKnives
Hi Mrs Townes,
Thank you for your feedback. We’re sorry to hear about your experience and the confusion around the “Damascus print” description. We aim to be transparent in our product listings, and we’ll take your feedback on wording into account.
If you’re not satisfied, you can still return your order. Please contact us at hello@shinraiknives.com
and we’ll help you with the return process and find a suitable solution.
Team Shinrai Knives
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