The engineer rang half an hour beforehand to let me know he was on his way. He carried out the service, & re-opened a valve that ‘someone’ (probably me🙄) had closed meaning I now get hot radiators up... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I recently switched to Plus Heat after dealing with poor customer service from another company. I signed up for a service plan via direct debit and arranged a boiler service, which my previous provi... Leggi di più
I have been trying to get an engineer to do an annual service on my boiler & issue a gas safety certificate since 16/03/2026 and you have no engineer available !!! The earliest date you are offering... Leggi di più
L'azienda ha risposto
Pleased to say that Chloe dealt with my enquiry about Boiler and central heating cover in a very detailed and efficient manner. All my questions and concerns were dealt with in an informative and pl... Leggi di più
Dettagli dell'azienda
- Servizi di riscaldamento e boiler
- Manutenzione immobiliare
- Azienda per la gestione delle proprietà immobiliari
Scritti dall'azienda
Supplying home emergency cover & call out services throughout the UK. Our technically trained support team are on hand 24/7 to provide unrivalled service when you need us most. Avoid expensive repair costs with affordable tailored cover; our home emergency cover protects your family (and your wallet) when things go wrong. Alternatively, visit our website to report a one-off repair should you not require a subscription plan.
24-Hour Response Time Guarantee
Have an engineer on site within 24-hours of reporting your issue
Report your issue to us online or via our 24/7 emergency helpline and have one of our trusted engineers on site in under 24-hours.
Informazioni di contatto
27 Old Gloucester Street, WC1N 3AX, London, Regno Unito
- 0808 164 2892
- info@plusheat.co.uk
- www.plusheat.co.uk
4,6
Eccellente
15.286 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick reply to my enquiry- thanks
Thank you for your prompt attention to sort out the problem with my boiler
16 marzo 2026
Non scritta su invito
lee was great
lee was great, he fixed the issue really quickly and opened my mum's jar of ham well recommended
23 marzo 2026
Very easy to book a boiler service.
19 marzo 2026
Non scritta su invito
I have been trying to get an engineer…
I have been trying to get an engineer to do an annual service on my boiler & issue a gas safety certificate since 16/03/2026 and you have no engineer available !!! The earliest date you are offering me is 08/04/2026 and this is not acceptable to me,besides your call handlers keep talking over me( except James and Sam !)
I now need to escalate this to a more senior manager who can help me .I also need to arrange access to the property with my tenants so need an earlier date so the tenants can be informed
23 marzo 2026
Risposta di PlusHeat
Hi Priyesh,
Thank you for sharing your feedback and for taking the time to speak with me on the phone this afternoon.
I am very pleased that we were able to resolve this for you during our conversation and confirm an earlier appointment for your boiler service and Gas Safety Certificate for tomorrow.
We have noted your feedback regarding the communication from our team, and I am glad to hear that James and Sam provided you with the support you needed. Please be assured that we will continue to monitor this job closely until the engineer has completed the visit and the certificate has been issued.
Thank you for your patience while we worked to bring this date forward. In the meantime, if you need more information, please do not hesitate to contact us on 0808 164 2892 or at support@plusheat.co.uk
Kind regards,
Sean
PlusHeat Team
Very friendly and efficient service.
23 marzo 2026
Good job!!
The engineer rang half an hour beforehand to let me know he was on his way. He carried out the service, & re-opened a valve that ‘someone’ (probably me🙄) had closed meaning I now get hot radiators upstairs rather than lukewarm ones!! Good job!
19 marzo 2026
Quick response to call and assisted in…
Quick response to call and assisted in a friendly manner
23 marzo 2026
Very pleased so far
Team arrived arrived on time and completed the first phase of the job. They explained the cause and identified a solution. Very pleased with the service so far
22 marzo 2026
Got the job done; thank you.
The engineer that finally arrived was excellent and resolved the issue very quickly.
Was supposed to be arriving between 8am - 6pm!
He did however not arrive at 8pm, and he was standing in for someone else who was running very late due to two major issues earlier in the day. (Not their fault and I was kept informed and I was asked if 8pm was still ok.)
Got the job done; thank you
20 marzo 2026
The engineer arrived on time.
20 marzo 2026
Non scritta su invito
Very professional
Callum phoned to let us know he was on the way. He serviced the boiler and let us know everything was ok
Nice and friendly.
20 marzo 2026
Engineer was great
Engineer was great. Got on with the job. Friendly guy, checked the system thouroughly, knew what he was doing, he fixed the problem, excellent service
22 marzo 2026
Delt with issue quickly
22 marzo 2026
Excellent customer service throughout…
Excellent customer service throughout my initial enquiry to accepting a policy.
20 marzo 2026
Changed to this Company 2 year ago very…
Changed to this Company 2 year ago very competitive price the reason. Glad I did prompt attention when booking an appointment service completed Engineer was very helpful with booking as a bit of a mix up beforehand, completed efficiently. Had one repair carried out with them again full satisfied. Highly recommend.
19 marzo 2026
Non scritta su invito
Great price good service nice guy
17 marzo 2026
Non scritta su invito
Very helpful, vulnerability's acknowledged
Very helpful, gave my dad same day appointment as he is vulnerable
20 marzo 2026
The staff were helpful and answered all…
The staff were helpful and answered all my questions
19 marzo 2026
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