They spam you for reviews on TP
They spam you for reviews on trust pilot. The service was spot on, can't fault it. But the feedback demands are unreal. Leave your customers alone.
Risposta di PlusHeat
Hi James,
Thank you for sharing your feedback with us on Trustpilot.
We are very pleased to hear that you were satisfied with the work carried out by our team. However, please accept our sincere apologies for the frustration caused by the frequent requests for feedback.
We truly value our customers' input as it helps us monitor and improve our service levels. Your comments have been noted, and we will review our internal processes to ensure we are not over-contacting our customers in the future.
We appreciate your business and your honesty. If you require any further assistance or have additional questions, please do not hesitate to contact our team on 0808 164 2892 or at support@plusheat.co.uk.
Kind regards,
Sean
PlusHeat Team