Great customer service. Leaving Aberdeen the lever of the jocky wheel snapped. Phoned Perthshire caravans who were able to assist us on our journey south. Drilled out clamp bolt stud and fitted new c... Leggi di più
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French people on holidays in Scotland coming from France with our motor home (model from 2014) Leak on the roof caused by an old butyl sealant. Nice phone call with Lorraine who really tried to... Leggi di più
Felt that unless you wanted to buy a brand new Motorhome the Sales person we spoke to was not interested. We also had to go looking to speak to someone to get keys of secondhand Motorhome to look a... Leggi di più
Picked up our campervan a week ago after waiting three months following being quoted a 4-6 week delivery. I understand the delays were due to Peugeot, not Perthshire caravans, but the communication fr... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks. Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays. Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer. Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen. Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.
Informazioni di contatto
Dundee Road, Errol, Perth , PH2 7SR, Perth, Perth and Kinross, Regno Unito
- 01821 670212
- enquiries@perthshire-caravans.com
- www.perthshire-caravans.com
3,8
Molto buono
102 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 28% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
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Once Bitten Twice As Shy, A lepoard can't change its spots
⚠️⚠️⚠️UPDATE ⚠️⚠️⚠️⚠️
With reference to the perthshire caravan latest review the issue was not dealt with it was ignored and the issue still stands and i am telling the truth as they say a leopard can't change there spots.
NOT BAD NEARLY 3 YEARS TO REPLY WE STILL WOULD NOT USE YOUR COMPANY YOU LOST A GOOD LOYAL CUSTOMER 😡😡😡
Here's my experience are you thinking of buying a new or used caravan, ⚠️⚠️⚠️ don't go here ⚠️⚠️⚠️We bought a brand new Swift Charisma 570, We used it for 5 years from 2005 until 2010 then we decided that it's time to sell as we where not using it. So we thought why not returm it to Perthshire Caravans and let them sell it as we where good honest customers and asked if they would sell on for us the price they set wat £5500 and was put on sale for approx 9k. We thought less hassle so let the dealer sell well big mistake.
2 years being stuck on there fourcourt at the very back of the alotment, we found the caravan had not be washed and was an absolute disgrace we then collected a week later and discovered all the belongings that where included with the caravan had walked even although they have security cameras that probably work when they want.
I even pointed out there website pictures that they took of the caravan when it arrived on site and especially the fireplace had been replaced with one with burn marks and not connected I pointed this out to the manager and he said prove it.
We won't be using them again really there is better Companys around, I will tell everyone I meet, this story is true and it's shocking that a a Dealer for Swift and other brands can allow this to happen.
If your going to leave your caravan I would use infa red marker pen for your items and take photos and videos so you can take legal.advise.
Best Regards
Stuart
23 agosto 2015
Non scritta su invito
Risposta di Perthshire Caravans
We are happy to assist customers in selling their caravan if, for whatever reason, they cannot do so themselves (by way of mutual agreement). Unfortunately the customer was not satisfied in this case. Some caravans do take a lot longer to sell than others and as time passes, wear and tear does inevitably occur owing to potential sale viewings.
In reference to the customer's latest comment - we were only commenting for the benefit of online readers. This issue was dealt with directly with this customer all that time ago, and it is not appropriate after such a long time has passed to comment any further other than to offer a generic response in the way that we have done. A public forum is not an appropriate place to take specific customer issues any further, especially years after the event.
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