Perthshire Caravans Recensioni 

102
•
TrustScore 4 su 5

3,8

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Valutata 5 stelle su 5

Great customer service. Leaving Aberdeen the lever of the jocky wheel snapped. Phoned Perthshire caravans who were able to assist us on our journey south. Drilled out clamp bolt stud and fitted new c... Leggi di più

Valutata 5 stelle su 5

French people on holidays in Scotland coming from France with our motor home (model from 2014) Leak on the roof caused by an old butyl sealant. Nice phone call with Lorraine who really tried to... Leggi di più

Valutata 1 stelle su 5

Felt that unless you wanted to buy a brand new Motorhome the Sales person we spoke to was not interested. We also had to go looking to speak to someone to get keys of secondhand Motorhome to look a... Leggi di più

Valutata 3 stelle su 5

Picked up our campervan a week ago after waiting three months following being quoted a 4-6 week delivery. I understand the delays were due to Peugeot, not Perthshire caravans, but the communication fr... Leggi di più

Dettagli dell'azienda

  1. Veicoli e trasporti

Scritti dall'azienda

Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks. Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays. Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer. Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen. Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

102 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 28% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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3,8

Tutte le recensioni

(102)

19 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great Service From Perthshire Caravans ….

Popped into Perthshire Caravans to get a barrel lock changed over on my locker door as you need a Master Key to remove it .
They did not have the correct key but still managed to change the lock over for me and did not charge anything for doing this .
Will definitely use again in the future .

29 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Recently purchased a new Motorhome from…

Recently purchased a new Motorhome from Perthshire Caravans. The sale itself was seamless and hassle free. Then since getting the motorhome I have been dealing with the After Sales team (Jay) with various questions and clarifications. The service from Jay and team has been fantastic. Really knowledgeable, nothing is a hassle and the explanations are brilliant. Thank You!

9 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

I had a warranty repair carried out, an outside awning light replacement.This was carried out free of charge. In addition, on the day I took the caravan in I found a problem with the leisure battery not appearing to be charging. This was checked out and sorted quickly. The service I received was first rate. My thanks to all concerned. Sylvia who I dealt with on the service desk did a great job, very accommodating to my last minute changes due to weather conditions. Very pleased with Perthshire Caravans!

24 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

The helpful guys at Perthshire Caravans

I would like to say a big Thank You to the guys at Perthshire caravans for the great help they gave us when our caravan mover played up and instead of moving caravan in straight line it was doing wonderful doughnuts which is not very helpful when trying to get van into a driveway.
I phoned Perthshire and even though they were in the process of closing down for Christmas 🎄 I was told to bring the caravan straight in which I did and the mover was fixed and I was on my way home within 20 mins.
So a big thanks to everyone in sales and servicing for your help.
I have purchased three caravans over the past few years from Perthshire and I have no hesitation in recommending this great company and if ever looking for another van I will be back to Perthshire caravans.

20 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service (continual updates) and always a smile in the service department. Big thank you to Marion, Sylvia and the team. Have fantastic Christmas and New year when it comes in.

19 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great Service

Had a very positive experience from the service department. Had a problem with my caravan which they quickly resolved. Many thanks to the service manager who was first rate.

14 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Picked up our new motorhome yesterday…

Picked up our new motorhome yesterday and after a couple of issues that required fixing we took it home. Was an absolute pleasure to deal with Andrew who went above and beyond to rectify the issues. Thanks for the great service and hopefully see you soon to buy some more goodies for the van . Dave/Jackie

6 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience and customer…

Fantastic experience and customer service provide by Perthshire Carvans . Amazing accessory shop and department with wide range of choice. One stop shop for caravan and all that I could need. Thank you

30 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

First time caravan purchase

From initial contact to the collection of my first caravan my experience has been a great one. Pre loved caravan is looking amazing thanks to the efforts of the valet team,and the time spent with Andrew at handover was very much appreciated,he covered everything in great detail for us novices. I know there are many people involved in the background,and I feel it's only right to acknowledge that and thank them for their efforts, I'd recommend Perthshire Caravans to anyone thinking about caravan ownership.

24 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Thank you Perthshire Caravans for your…

Thank you Perthshire Caravans for your wonderful Customer Service. Andrew our sales Consultant was amazing and when things were going wrong for us he was very supportive and helped us through it. We would highly recommend Perthshire Caravans to anyone looking to buy a caravan or motorhome. We are now the proud owners of a new Buccaneer Cruiser and looking forward to our first trip away in her.

27 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Don't waste your time

Very, very disappointing

17 ottobre 2023
Non scritta su invito
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Risposta di Perthshire Caravans

The Globecar and Rhythm vehicles that you were looking at were sitting in the 'await valet' area at the front of the showroom as they have just been traded in. If customers wish to view these vehicles we of course let them. There are 'Awaiting Prep' signs on the front of them.

Motorhomes and caravans get a full pre-delivery inspection where any repairs are carried out before they are handed over to the new owner. These vehicles have of course not yet been through workshop.

The Sales Executive you refer to was here yesterday and dealt with many customers. We are sorry if he was not available when you visited us for 30 minutes however we cannot predict footfall and the Sales team do their best to see to everyone that wishes to speak to them.

The member of reception team advises that you had stated you said you did not need to speak to Dave, so there seems to be conflicting views here.

Please be assured of our best intentions at all times.

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