Josh helped me locate spare handles for an x-display Neptune Kitchen I’ve purchased from another store. That store couldn’t help, nor could head office, the outlet store (where I had purchased supplem... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Josh helped me locate spare handles for an x-display Neptune Kitchen I’ve purchased from another store. That store couldn’t help, nor could head office, the outlet store (where I had purchased supplem... Leggi di più
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Its been a wonderful experience working with Fiona, a designer from the Weybridge store. From our first meeting right through to delivery and beyond, she has been so supportive and patient, even thoug... Leggi di più
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Delighted with my recently installed blinds! Fiona & the team from Neptune were so friendly & helpful & responded quickly to any questions. The lead time for the measuring company was pretty long I... Leggi di più
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The best quality furniture! So happy with my chairs. Also the team in Webridge is excellent!! Sophie contacted me to offer support, although I made the purchase online and was very helpful for small... Leggi di più
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Scritti dall'azienda
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
10A Church Street, KT13 8DX, Weybridge, Surrey, Regno Unito
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Brilliant service from Lauren at the Weybridge store. So professional and responsive. Thank you Lauren.

Risposta di Neptune - Weybridge
Beautiful pieces expertly packed. They are great quality and look absolutely perfect in my home.

Risposta di Neptune - Weybridge
Great quality products, great after care service and can’t wait to go back.

Risposta di Neptune - Weybridge
As with most things in life, you get what you pay for. With Neptune, that's courteous, helpful staff who go above and beyond, along with beautiful products. I'm like a child in a sweet shop when I walk in the store!

Risposta di Neptune - Weybridge
Our kitchen experience from start to finish has been absolutely flawless. Paul and his team are not only incredibly professional, but incredibly detail orientated and considered. Our kitchen is absolutely stunning and build to perfection.

Risposta di Neptune - Weybridge
I work with Paul and Chris at Neptune Weybridge professionally and can thoroughly recommend both Paul and Chris and Neptune.
It is very hard to find a kitchen company that both contractors and clients enjoy working with. I always receive positive feedback from both. The communication and flexibility is always very much appreciated from the practical side of a building project.

Risposta di Neptune - Weybridge
It is always a pleasure dealing with Neptune in Weybridge. The store is so beautiful and inspirational to visit and the staff are always so helpful, in particular, Paul.
We’ve ordered a number of smaller items from Neptune as well as our flooring and kitchen and every time the experience has been stress free. There is always plenty of communication and honest time scales and a genuine desire to help and work around changing building timescales!
We are so pleased with our kitchen and wouldn’t change anything about the layout or the products themselves. The quality is superb and seeing our kitchen every morning made all the building work worth it!

Risposta di Neptune - Weybridge
What a great company to deal with! Such knowledgeable and helpful staff with beautiful a large range of high quality products, I can not recommend them enough

Risposta di Neptune - Weybridge
Having visited the Weybridge store I would like to mention firstly Helen for her fabulous customer service.
She took the time to go though colours and options for a table display with table mats, napkins,table runners all great advice without being pushy.She was chatty and genuinely interested in what I was trying to achieve.
I also got chatting to Chris who has been so helpful in following up with a query I had regarding an item.All in all a very happy customer.
Never been disappointed in anything I have bought from Neptune.
It’s always a pleasure to go in the store.

Risposta di Neptune - Weybridge
Amazing service from Neptune for my recent mirror order.

Risposta di Neptune - Weybridge
Beautiful made products that can elevate any home. I am a huge Neptune & my latest purchase did not disappoint.

Risposta di Neptune - Weybridge
We really like our media cupboard base, but, for such a high profile item we were disappointed to see black knobs and black hinges on our pale coloured unit. I was pleased to discover that you do have silver hinges, but no one mentioned them before. I was very sorry to discover that your alternative knobs are shiny silver. (Great in a kitchen perhaps, though not in ours). I shall have to go searching for knobs with a brushed finish.

Risposta di Neptune - Weybridge
Neptune products are always great. This time the wait for my light fittings was quite long, with the arrival date being changed a few times, but very happy with them!

Risposta di Neptune - Weybridge
Overall the experience was good which is why I have 4* and feel less would be unfair and we are happy with the products. Also the men that delivered our furniture and built it were absolutely brilliant. However, with the design service the lady we were using left and after that communication wasn’t great. I had to chase to find out when items were being delivered, I was informed that one was going to be a month late and there was no apology, and I got no notice of when this item was coming and we were away so it was left outside our house for a night until our neighbour noticed and collected it. We were told a designer would come and help ‘set up the room’ but no one showed and even the delivery men were surprised by this. I understand that perhaps our order was less than others (circa £5k) but this is still a lot of money and we should be felt to be valued whatever we are spending. I did even mention how I was looking to do a lot more in our house (design 2 new sitting rooms etc) but I will seriously consider this now having had this experience.

Risposta di Neptune - Weybridge
After purchasing the wrong item online I found the staff to be charming and helpful. Lucky to have such a lovely store in Weybridge.

Risposta di Neptune - Weybridge
Good in-store advice, quality product and well organised delivery.

Risposta di Neptune - Weybridge
I ordered a bar stool painted in a chosen colour. It was delivered on time and in perfect condition. I cannot ask for more.

Risposta di Neptune - Weybridge
Really friendly and helpful staff. Went extra mile to assist.

Risposta di Neptune - Weybridge
Love our High Street Neptune 😍
-Always so helpful and ready to advise-perfect for those little house treats and gifts to incredible, extensive interior design!

Risposta di Neptune - Weybridge
Beautiful prints, great quality and immaculate finish.
Look fantastic as a pair, would highly recommend.
Great service from Neptune.

Risposta di Neptune - Weybridge
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