the moment Dexter from the Southend department picked up the phone I was filled with confidence and overwhelmed by the knowledge and helpful suggestions he made regarding the purchase of a powercha... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have been making enquiries for my father who is 91 and has Alzheimer’s, the advice was as usual fantastic and the staff are always so knowledgeable and friendly. They take the time to explain everyt... Leggi di più
L'azienda ha risposto
Had a nightmare getting delivery sorted out from this company. Placed order about a month ago now and still not received! Chased many times and the person originally sorting it out left, and still wai... Leggi di più
L'azienda ha risposto
Found this great wheelchair & mobility company. I went with the Dietz Sango slimline with many extras the price increased from basic accordingly, then visited by the UK representative for Dietz f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di ausili per la mobilità
- anche in
- Negozio di divani
- Negozio di letti
- Negozio di mobili per camere da letto
- Organizzazione di servizi e supporto per i disabili
- Servizio di riparazione sedie a rotelle
Scritti dall'azienda
For nearly 20 years, Lifestyle & Mobility have been making day-to-day life more comfortable for thousands of people. Visit one of our UK stores or browse over 5,000 mobility scooters &living aids online, with free next day delivery on selected products! We also offer in-store or home appointments to help accommodate to your needs. We ensure all our staff are experienced and qualified to help you out as best as we can.
Informazioni di contatto
The Victoria Shopping Centre, SS2 5SP, SOUTHEND-ON-SEA, Regno Unito
- 02081597070
- sales@lifestyleandmobility.co.uk
- www.lifestyleandmobility.co.uk
4,4
Eccellente
634 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent , fast, efficient and professional service.
Thank you Liz at the Basildon store for all your help and communication.
10 marzo 2026
Risposta di Lifestyle & Mobility
Thank you Tracey!
We are pleased to see you were satisfied with the experience the Online Team provided you. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Fantastic customer service
Fantastic customer service, very friendly and helpful and kept me up to date on everything, The delivery driver was also very friendly and helpful he answered all my questions, a really outstanding and exceptional service, I couldn't be more happier with my new scooter and the service I received, Thank you so very much.
3 marzo 2026
Risposta di Lifestyle & Mobility
Thank you Claire!
We appreciate your positive experience. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Friendly
Friendly, helpful staff. Great service.
Peter was very helpful.
11 marzo 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Darren!
We are delighted to see you were pleased by the service provided by Peter. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Amazing team at Lifestyle and Mobility
Amazing team at Lifestyle and Mobility
10 marzo 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Hello Aaron!
Thank you for writing such a positive review about our company.
If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Lexi was most helpful & knowledgeable…
Lexi was most helpful & knowledgeable about the product I purchased, even managed to have a trial run .at last I cab get on with my life .many thanks 😊
10 marzo 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Anne!
We appreciate your positive review and are delighted to see your experience at our Southend store was clearly to your satisfaction. Your kind words will be passed on to Lexi.
If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Really awful experience
Really awful experience. Chair broke within a week and instead of honouring the warranty for the frame they made up a report saying the damage was “intentional” and are refusing to fix the chair. The “complaints” manager is incredibly rude. Refused to speak to me on the phone and when he did he raised his voice. My mum is very poorly and they are trying to charge her for the repairs of the chair that broke within a week of use. Now having to take legal action which is incredibly disappointing.
30 gennaio 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Hello Lucy,
Thank you for your review. We are very sorry to read how unhappy you are with your experience, particularly given the circumstances you’ve described.
We take all product concerns extremely seriously, especially where safety and durability are involved. In this case, the chair was inspected in line with our standard warranty assessment process, which is carried out to ensure all claims are handled fairly and consistently for every customer. The findings indicated that the damage was not consistent with a manufacturing fault, which is why it did not fall within the terms of the warranty. We understand this may be disappointing, but these assessments are based on objective evidence rather than assumption.
We would also like to clarify that, in line with our complaints procedure, formal complaints are handled primarily via email. This approach is in place to protect both parties by ensuring there is a clear, accurate, and traceable record of all communication and decisions made throughout the process. While we understand that speaking over the phone can feel more immediate, written correspondence helps avoid misunderstandings and ensures that all details are properly documented and reviewed.
We fully appreciate how important reliable equipment is, particularly in situations involving health challenges, and it is never our intention to add further stress. We remain open to constructive dialogue and would welcome the opportunity to resolve matters in a way that is fair and transparent for all parties.
Kind regards,
Lifestyle & Mobility
Brilliant service from start to finish…
Brilliant service from start to finish lenny was there to help all the way so big big thank you ... got everything I asked for from chair and accessories to wheels and batteries couldn't be happier and again thank you to lenny and Richard from sunrise.
12 febbraio 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you David!
We will pass your kind words onto Lenny, we hope your new chair is to your liking. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
I purchased a rollator and it was…
I purchased a rollator and it was delivered to my door by the company. Liked the fact it was delivered with no packaging. I was informed by telephone of the delivery and kept up to date. Really nice customer service department. I would recommend buying from this company.
26 febbraio 2026
Risposta di Lifestyle & Mobility
Hi Claire!
We are delighted that you were pleased with the delivery of your rollator. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
5 star service
went to the Tamworth store to day to enquire about mobility scooter never had one before we was greeted buy a very helpful lady Chloe were nothing was to much trouble to show and explain all different types i noticed all staff was friendlily and helpful even the man that delivered the scooter could not have done any more will defiantly be returning to store again 5 star shop and staff many thanks
18 febbraio 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Alan!
If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
After doing some research I decided…
After doing some research I decided based on my various conditions that I would try a power chair.( I've previously had a Scooter but found it caused more back pain). Together with my Husband went to lifestyle and Mobility Lowestoft branch, where I was looked after by Shaun. Shaun asked lots of questions to establish my requirements and I test drove a Luxe Zenith. Straight away it felt more supportive for my back and very easy to operate. There were new and a used model available and Shaun went through all the pro's and cons of new and used. At no point did Shaun apply any sales pressure and insured that I was happy with my choice, I opted for the new model. Overall Shaun made the whole experience unrushed and comfortable for me. Thanks Shaun.
16 febbraio 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Anne!
We really appreciate your comprehensive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help and hope to see you in our Lowestoft store once more!
Best Regards,
Lifestyle & Mobility
Great service
Popped into the Boscombe store to get help with my walker which was missing a part. All the staff are great and Peter was able to find the part I needed and fit it for me. Great service.
10 febbraio 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Avril!
We are glad Peter could come to the rescue for your walker. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Excellent service from Kem
We just had a home visit from Kem to fix my husband's mobility scooter. He gave excellent service and was very polite and explained the fault . He is an asset to your team
9 febbraio 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Gerry!
We appreciate your kind review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
The staff are very pleasant - especially Louis!
The staff are very pleasant. Great customer care - Special mention of Louis!! He goes far and beyond to ensure I was properly looked after.
I am very pleased with the service received.
30 gennaio 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you!
We appreciate your positive review, your kind words will be passed on to Louis. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Galleria store - highly recommended
I visited the store in the Galleria today & was welcomed by two lovely ladies who were attentive & understanding.
They recognised my friend from a previous visit a few days earlier & welcomed her back.
Highly recommended & good choice of mobility aids & advise.
Unfortunately I have forgotten the ladies name! Long dark hair in ponytail.
Highly satisfied customer & will be recommending to family & friends.
29 gennaio 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Sarah!
We are delighted to see you were pleased with the service provided by our Hatfield branch. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
First class customer service.
First class customer service plus delivery. No hesitation in recommending.
12 gennaio 2026
Risposta di Lifestyle & Mobility
Thank you John!
We appreciate your kind review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
i needed a new clamp fitted to mobility…
i needed a new clamp fitted to mobility scooter quite complex as wiring needed to be dismantled to do it. i was charged for 2 hours for a job that took nearly 3.
the work was exceptional and staff at the Nunney officer were excellent.
my wife has her scooter now as good as new thankyou
16 gennaio 2026
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Chris!
We are delighted to see you were pleased by the service provided. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Risposta di Lifestyle & Mobility
Thank you Susan!
We appreciate your kind review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Risposta di Lifestyle & Mobility
Thank you Dermot!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Carpet to shower. Perfect chair. Easy returns.
Ordered a shower wheelchair for my disabled mum. Chose this company because I wanted to be able to return the chair personally if there was a problem. It arrived and is perfect for mum. Easy to push from the carpet in her bedroom to the tiled floor She can shower safely again now
In her new wet room. Thank you!
16 dicembre 2025
Risposta di Lifestyle & Mobility
Thank you Kitty!
We are delighted to have helped you and your Mother and that the product was fit for the task. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Risposta di Lifestyle & Mobility
Thank you Kim!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.