Lifestyle & Mobility Recensioni 

Excellent service and quick delivery

After ordering a Mobility Scooter on Line from Lifestyle & Mobility co. uk. I had trouble with my credit card to pay on line, with the very helpful advice from the staff at the Basildon Lifestyle & Mobility centre. I paid for my scooter with my credit card at the online price at their showroom in Basildon. Essex.
This was in the morning about 11.30.a.m. I had delivery of my scooter, later on that same day in afternoon about 5.30. p.m. This is what I call very quick service.

Scooter arrived on time, staff were easy to talk to and helpfull on phone, van driver was also plesant.Good all round.

Popped in today after losing my front castor wheel off my wheelchair in the middle of town. In the hope of finding out where to get spare spacers and bolt as they were unable to be recovered, the lovely Shaun couldn’t have been more helpful and managed to find some spare parts to fix it for me there and then at no cost. Thank you so much!

Table itself is lovely but I called in the morning as I had no tracking info and it had already been a week to be told they have no tracking info but it should arrive towards the weekend. It arrived and hour later ! (Luckily I was in). Also on emptying the table out the box, it's was wet !! Unsure whether it was condensation but it was that bad had to dry it with towel. Maybe stored wrong ?. But once up table is lovely just think tracking should be made available and storage in a dry place would be better

I was very happy to receive a call within 30 minutes of ordering to say my mattress would be delivered the following Friday. Following waiting in all day for delivery, it turned out the purchasing department had forgotten to order it from the supplier. Not particularly good service following positive start.

Excellent service very friendly and helpful lady on phone when I contacted you.

I’ve just bought my second Riser Recline chair from Lifestyle & Mobility Basildon. This is a big purchase for me and I was grateful for the advice in store and the friendly, professional and reliable support through to delivery of my new chair. Good service isn’t easy to find these days so I really appreciate this. Plus I am chuffed with my great chair. Thank you all.

Absolutely brilliant, panicking over my chair and they were lovely and really helped me and calmed me down. They explained what was happening and that it was normal with the weather.
So friendly and professional.

Leo feels pretty stable in use, but don't attempt a U Turn at full speed !

Real problem was that local train station allowed Leo to board train, but Inverness mainline station declared LEO to be too big to load for Scotrail return journey !

Great delivery with a lovely chap very professional and went through everything

We decided to go into shops for more advice but unfortunately they was not very helpful and could not fined the key to the machine so could not try it and they could not tell me anything about it or show me how it collapsed or anything it was more expensive in the shop but we thought it was worth paying this as they could help with any problems we may have but unfortunately they was not very helpful so order on line said if you pay before 2.00 it would be next day delivery yet again could not fined any day that was expected for delivery phoned up they said as it was Saturday it would not be delivered until Wednesday but my husband was going into hospital for a operation so need this before so rang again on Monday to explain only to be told you rang on Saturday and was told it would be Wednesday so we decided to go and get shopping in then the phone rang to say it was going to be delivered so had to rush back I would not recommend this shop to any one that needs help we have the machine now the used it once and next time it would not engage in drive had to fold scooter and put back up three times before it would engage drive again so not really happy as don’t know what to do I don’t feel vey confident on this even after paying all the money for a light one that sounds great so not happy

Staff was helpful in understanding international issues but communication was not always clear and lacked sufficient information

Very quick assessment for my daughter's wheelchair needs and Gavin was very interactive with my daughter putting us all at ease. Gavin was great with delivery of the wheelchair showing us how it all worked and making sure that we were all happy with it.

The staff at the Lowestoft branch go the extra mile for their customers. My friend took her scooter there for a minor problem, and I left my scooter outside the shop while we walked into town. When we returned not only was her scooter fixed, washed and polished, mine was washed and polished too.

I cannot speak highly enough of the Lowestoft branch. My scooter needed to be looked at because it was surging. Brushes were changed and my scooter was cleaned and polished for me (something I struggle to do) and Dean had tightened and oiled the tiller when I collected it. Shaun, Dean, Debbie and Mark, thank you all for everything you do, I cannot speak highly enough of all of you.

I’m happy with my new Opera mattress. However, I was not happy with the delivery rules. I am 71 years old and have severe arthritis. The driver dumped my new mattress in my hall and said he was not allowed to help me unwrap it as he could lose his job! I could no way undo the strong packaging, let alone lift the mattress onto my bed! I had to call a neighbour to help me and I burst into tears when he refused my offer of money for a drink to thank him. I was so grateful to him for being so kind. If not for him I would still have the packaged mattress which I would be unable to use. I live on my own. Surely, the driver could have just helped me to unwrap the mattress??!! Not happy with that at all. José Royall. PO20 2GR. Delivered today 4/11 Tangmere, Chichester.

Great helpful service in shop. Good service on the phone. And they delivered to my Mum up North bang on time.

On line sales were ok but not that helpful but the local shop in Bournemouth was excellent , they couldn't have been more helpful filling in the forms regarding the fitment of the duo pack to the wheelchair and arranging fitment of the motor by one of their engineers, I can.
't praise the shop in Bournemouth enough

Part exchanged my current mobility scooter (bought from same place) for a larger faster one. Very pleased with new one (Kymco) and customer service. Jamie (Hatfield store) was brilliant, went above and beyond. Larraine from WGC