Bought a Tom Tom Tom on line got email back saying it was sent to dhl for delivery who contacted me saying it would be delivered 23rd didnt rang halfords got through to india spoke to customer suppor... Leggi di più
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Staff were uninterested and unhelpful answering basic questions, like how long the work would take. No updates and no answer on the phone after waiting a few hours so we had no idea if to wait or go.... Leggi di più
L'azienda ha risposto
Cheapest local tyre fitting easy to compare prices and book an appointment. Parking is a bit limited for motorhomes when there's a tyre delivery taking place, but everyone parks on double yellows th... Leggi di più
L'azienda ha risposto
I had a problem with part of the underside lining of my car becoming detached. Called in at Halfords Exeter St Plymouth on Monday, appointment given for Wednesday. The car was examined and problem re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio auto
- Centro revisioni per auto
- Gommista
- Officina di autoriparazioni
- Riparazione e manutenzione auto
- Servizio di aria condizionata per auto
Informazioni su Halfords Autocentres
Scritti dall'azienda
Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Informazioni di contatto
Regno Unito
- www.halfords.com/mot
3,1
Nella media
137K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly and on time.
Friendly, thorough and on time. Booking process was not so great (had to reschedule to fit the diary of the branch which apparently is not linked to the online booking system that I used).
23 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
Poor communication and customer…
Poor communication and customer service. Lack of respect and human touch. Will never go there again for MOT or service. Piss poor
10 settembre 2026
Non scritta su invito
Excellent Service Received
Excellent customer service
All work carried out quickly
Im very happy with the service i received and will be using this branch again
23 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Shockingly bad.
I booked an MOT & service eight weeks in advance online. The day before it was due the Borehamwood branch (which is where it was booked) phoned to tell me that their ramp had broken & that they couldn’t carry out my services. I asked them to rearrange it urgently as the MOT was due three days later but was offered nothing. I protested & suggested that as it was Halfords’ fault that they should find me a new booking urgently. I was left on hold for nearly 20 minutes. Of course I eventually hung up & tried to phone them back. I’m still waiting as I write this. An absolute shower, just terrible, terrible service. Luckily I managed to book with an independent garage in time & saved myself a few quid as well as not having to deal with idiots.
25 settembre 2026
Non scritta su invito
The customer service was exceptional…
The customer service was exceptional when I was worried about the time it might take. In the end the work was carried out in good time and with good explanation about the problem.
23 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
I've had the absolute worst experience…
I've had the absolute worst experience using a Halfords garage, and I will never be their customer again. Here's the timeline of events that led to my review:
- Took my car to a Halfords garage for an MOT check.
- MOT failed, and they booked a date for the repair.
- A day before the appointment, I got an email saying my appointment was cancelled with no reason given.
- I followed up with that message and tried rebooking through live chat, but the agents were unable to help. One of them even mistakenly emailed me a message meant for another customer, with all their details attached.
- I phoned them to rebook, and they said that they can not repair the car as they don't have an EV technician.
- I asked the garage if I got the car repaired by another garage, would I still need to pay for a retest, and they told me that retests are free.
- I got the car repaired by another garage and phoned Halfords to book a retest.
- They said I have to pay for an MOT again because my car was repaired by a non-halfords garage.
10 settembre 2026
Non scritta su invito
MOT test
On time appointment,friendly staff ,good advice given. All good.
24 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
All good here
All good here. Polite staff, efficient working practices.
24 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
Excellent customer service from Tash at…
Excellent customer service from Tash at The Island, Stafford, brakes were fixed immediately. They always keep me informed of progress and I was shown the problem.
23 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Excellant same day service.
24 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Halfords Milton Keynes
Great location, easy parking, extremely clean. Team were friendly, work was carried out on time. And they have a great drinks machine! A really great experience.
Charlie was especially good, called around extra work needed which I agreed to, and gave me the heads up on a couple of things.excellent!
24 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Great price
Great price, excellent service and staff member,many thanks
24 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
All parts ordered in advance and…
All parts ordered in advance and repairs completed as promised - thank you Cerys and team in Shrewsbury
24 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
My MOT was carried out in a timely…
My MOT was carried out in a timely fashion and problems detected were resolved on the same day, however, parts and labour are way too expensive. I will be going to a smaller independent next time.
23 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
Booked a major service but then they…
Booked a major service but then they tried to upsell me for further routine service items. They also contact me by email and SMS but I can only contact them by phone. Rubbish
25 settembre 2026
Non scritta su invito
Grimsby road center Great guys and…
Grimsby road center Great guys and great job diagnosed issue quickly and sorted it
24 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Honesty
Bought a Tom Tom Tom on line got email back saying it was sent to dhl for delivery who contacted me saying it would be delivered 23rd didnt rang halfords got through to india spoke to customer support they contacted dhl who said it would be delivered in 24 it wasnt .dhl waste if time i think its been stolen within dhl . Still not got it
23 settembre 2026
Non scritta su invito
Great service
Great service, efficient, reliable, friendly & trustworthy- thank you
23 settembre 2026
Non scritta su invito
Risposta di Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
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