Impressed with first class delivery. Cycle solutions packaged my bike in a strong cardboard box with no damage. The bike was immaculate, and worked straight out of the box after obviously turning th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Super easy start to end - from advising how the scheme worked, checking bike sizing, choice of accessories. Being able to get on the bike pretty much straight away with no complicated bike building wa... Leggi di più
Overall, I had a pleasant experience with Cycle Solutions. The service was smooth and everything arrived as expected. The only issue was the delivery. My parcel was left outside my garage without... Leggi di più
I have been very impressed with cycle solutions which i have used via my employers cycle to work offering. You can get through to a human every time with easy, in a world of terrible AI assistants thi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
6 Europa Way, SA5 4AJ, Swansea, Regno Unito
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to order
Easy to order, great customer services and delivery.
The bike came built apart from the pedals and is easy to use.
Great Service
process was easy and efficient, bike was delivered when stated.
All very good!
Great service
Great service, helpful & friendly staff, Quick delivery of bike.
Impressed with first class delivery
Impressed with first class delivery. Cycle solutions packaged my bike in a strong cardboard box with no damage.
The bike was immaculate, and worked straight out of the box after obviously turning the handle bars and putting on the pedals.
I would recommend and definitely buy another bike from them in the future.
Quick service for the bike to arrive…
Quick service for the bike to arrive from ordering to delivering very good.
Really quick turnaround and really…
Really quick turnaround and really helpful staff, kept me informed all the way until the bike was delivered. Ordered bike on Thursday, came on Monday.
Great customer service
Great customer service. Good comms. No issues.
quick and efficient with good…
quick and efficient with good communication through the process
bike came built properly
bike came built properly, well packaged and delivered quickly
Great communication and professional service
Great communication. Speedy delivery. Regular updates during the whole process from initially ordering the bike to getting it delivered to my door.
Cycle to work
As I had an issue with my cycle to work scheme. Cycle Solutions called me and it was rectified immediately. Thanks for your support
Great Service, Poor Delivery Communication
Overall, I had a pleasant experience with Cycle Solutions. The service was smooth and everything arrived as expected.
The only issue was the delivery. My parcel was left outside my garage without any contact or notification. Fortunately, nothing was damaged or taken but it could have easily been missed.
Apart from that, I’m happy with the service and would definitely use them again. I just hope for better communication regarding deliveries in the future.
Really easy and efficient process
Really easy and efficient process, got my bike really quickly. Gear contact with cycle solutions
delivery was not smooth
delivery was not smooth - came in two deliveries, which was confusing. also gear set up will need adjustment as derailleur clicking
Bike seat broke after 1 week of use as…
Bike seat broke after 1 week of use as I'm riding to work witch almost made me fall off the bike.
Very helpful staff
Very helpful staff. Im very happy with my order.
Brilliant service
I'm very happy happy with my bike, very easy to deal with, ordering was simple, they called back to check my size, bike was ready on the day they said and came in perfect working order. Would definitely recommend.
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