AlphaOmega Glasses Repair Recensioni 

704
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TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

I love my trusty Oakley Square Wires - and obtained multifocal lenses to convert them from sunnies into my all-day specs. Unfortunately, the alloy frame and arms had become a bit wonky over time a... Leggi di più

Valutata 5 stelle su 5

I originally purchased my glasses from vision express. These were half framed thin lens frames. Both lenses fell out when the strings broke. I went to Vision Express to get them repaired and I... Leggi di più

Valutata 5 stelle su 5

Was quickly given quote for repairing snapped hinge on arm of glasses. No hidden costs, repair plus premium postage. Optician not interested, mega expense for new specs. Posted late on 19th December,... Leggi di più

Valutata 5 stelle su 5

I received my glasses back today from the repair I requested last week, and I would like to convey my most sincere delight. The precision with which the repair was carried out, combined with your p... Leggi di più

Dettagli dell'azienda

  1. Grossista di occhiali

Informazioni fornite da varie fonti esterne

We repair all brands of glasses, sunglasses and eyewear with original parts for RayBan and Oakley repairs. Fast turnaround and a 12-month glasses repair guarantee.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

704 recensioni

5 stelle
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3 stelle
2 stelle
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5,0

Tutte le recensioni

(704)

40 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great knowledge and service

I took two pairs of Ray-Bans in for repair as I live locally. One pair seemed beyond repair to us as it had a broken frame and was over 20 years old. Both pairs repaired on the day - I was even offered to wait. Much cheaper than buying 2 new pairs. During the conversation with the owner, I learned that they also sell RBs and Oakleys and are able to order in (to their unit) any pair you like for trying on before buying and can adjust them to fit. So much better than buying online. I never realised this little gem of a place was right around the corner from me. Will certainly recommend to all friends & family

25 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Thought I was going to throw my RayBans…

Thought I was going to throw my RayBans in the bin. Alpha Omega Repairs quoted a fair price to replace the lenses and nose clips and turned them around in 10 days. Great service and reasonable price- sunglasses like new!! Amazing!

4 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Great service at a great price. Procedure is very clear as I used the postal service. Really pleased with the result. Wouldn’t hesitate to use again.

11 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Five star service!

Five star service! Glasses back as good as new, after arm broken off. Very quick turnaround posted Monday received back Wednesday! Great price too !

25 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely amazing company

Absolutely amazing company. Repaired a pair of 1971 Square Raybans. Had different colour lens and they cleaned up the frames. They constantly kept me informed and was easy arrange the repair. Glasses are like new. I had thrown them in the bin. So glad I found AlphaOmega. Highly recommend 👌

14 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Best service you could ask for...

Best service you could ask for. Repaired and fixed with extremely fast service and posting.
Recommended 100 Percent to anyone.
I can't even see the repair, it was that good on titanium metal frames. Extremely Happy customer!!!

30 agosto 2024
Non scritta su invito
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Risposta di AlphaOmega Glasses Repair

Thank you for your kind comments. We have the specialist equipment needed to repair Titanium frames and are delighted to have a happy client.

Valutata 5 stelle su 5

Super service

Super service, repaired my Oakley prescription sunglasses everything was very easy from quote to payment to sending my broken glasses for repair, the glasses were returned very well packed with the broken parts included to prove repair, great company to deal with. Very happy customer 😀

29 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Prada sunglasses 😎🕶️

"I recently submitted my Prada eyeglasses for repair due to significant scratches on the lenses and fading tint. The company responded promptly by replacing the lenses and nose pads, effectively restoring the eyeglasses to their original condition. I highly recommend their services."

29 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Absolute disgrace

Absolute disgrace ! My advice is avoid this company like the plague . Started off getting a quote for a stretched hinge , quote were fair at £40 plus postage both ways recorded delivery . Very quick response stating received the glasses and would be posted later that day . Then the nightmare begun , upon receiving my glasses back opened the parcel with a note inside saying they couldn’t repair the chip in my lenses ????? There were never a chip in my lenses to start with and I never asked them to repair a chip in the first place . The glasses were expensive and the lenses were put in specially being bi-focal and tinted automatically as light made contact . £315 for the lenses to be put into the frames I bought. I emailed alphaomega asking what this were about ? They firstly said if they had broken them they would have repaired them ? How when they are glasses with a prescription is anyone’s guess ? Then I replied , then I got back accidents happen and I’m trying to twist their words ! Then I got it could have happened in transit ? The glasses were in packaging inside a very strong case as a preventative measure against this ! They said I could send them back for them to repair , which my response were how can I trust them to repair something they clearly hid by trying to send them back in a worse state and hiding the fact they’d broke them . They then said they would send my initial payment back as a good will gesture 🤣🤣 they have cost me £315 for an initial repair of just short of £60 with postage . My opinion is there customer service is totally appalling and shameful. One of the worst I have encountered .

22 agosto 2024
Non scritta su invito
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Risposta di AlphaOmega Glasses Repair

We respond to this one star review with a sad heart, that this customer feels they had a bad experience with our service. We have tried to help this customer by offering to replace the lenses at our own cost even though we had not damaged the lens, however they have refused and have stated their reasons above. We repair thousands of frames a year, and in the odd case where an accident happens and a lens is damaged, we just hold our hands up and get the lens replaced. There is no need to be dishonest, as this does not solve anything. The only thing we could do in the end as the customer did nit want our help, was to refund for the work we had done.
If anyone could give advise on how we could do more, please contact us.

Valutata 5 stelle su 5

Bent hinge

Bent the hinge on an expensive pair of sunglasses and opticians won't fix glasses purchased elsewhere. Sent them to alpha omega who repaired them and sent them back same day. Quick service, glasses now fixed and like new ready for my holiday.

21 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

These people are brilliant

These people are brilliant. I have an old pair of half rim glasses that I use for singing and I can't find anything like them on sale any more. They occasionally suffer from being sat on and sometimes the damage looks to be terminal. I've just had them back from their second repair by AlphaOmega with same day turnaround each time and even close-up I can't see the repairs.

20 agosto 2024
Non scritta su invito
Logo di AlphaOmega Glasses Repair

Risposta di AlphaOmega Glasses Repair

Thank you for your review. We are glad your frame was able to be saved from landfill. Most frames can be repaired and it is always worth asking if we can help.

Valutata 5 stelle su 5

I was told that my sunglasses were beyond repair, however, AlphaOmega fixed them and now they look like new!

I cannot thank AlphaOmega enough for saving and restoring two pairs of my sunglasses. With one pair of Designer sunglasses I had sought help with several other Established and reputable Opticians and was told there was nothing that could be done. Luckily, I did not get rid of them, because AlphaOmega restored them to their original condition in a matter of days!

17 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Restoration Genius

This Guy is an absolute wizard with sunglasses 😎
He cleaned and restored my rare Oakley Juliette’s with brand new super cool green lenses .
So I sent him a pair of crosshairs and eye jackets , to which he’s magically restored too, AS NEW !!!!

3 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Great repair

Great repair. They actually welded the arm of my glasses back onto the main frame.
They also renewed the nose clips and gave glasses a good clean.
I didn’t think they were repairable but was so pleased to be able to wear them again as they were my most recent pair and were expensive. Very quick service too!

12 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic company would…

Absolutely fantastic company would highly recommend using them. From start to finish they kept in contact starting with letting me know my glasses had arrived, the parts had arrived, the glasses were fixed and in the post being returned with the tracker number- nothing was a problem. Great Service

7 agosto 2024
Non scritta su invito

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