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Valutata 5 stelle su 5

Easy repeat online contact lens order requested yesterday and incredible delivery today before 09:30am. Delivery was foc as my order was over the threshold value. Arrived exactly as ordered next day.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing Customer Service. I ordered a product that did not really work for my eyes and after contacting them online I received a call apologising, although not their fault, offering me a refund and s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience with theopticalstore.co.uk. They offered the best price I could find online, which was a big plus. My order actually arrived a day earlier than expected, which was a nice... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great prices and super quick delivery with them arriving the next day. I like the price is simple and clear without lots of fake special offers that then dont allow you to use a disscount code like so... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di lenti a contatto

Scritti dall'azienda

Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

221 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best price and fast delivery

Best price and fast delivery
Minimal packaging which great for the environment

30 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thanks for your review, Megan! Good value, quick delivery, and keeping things a bit greener - sounds like a win all round. We appreciate you choosing The Optical Store and we look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Great shopping experience

Great shopping experience. Delivered ahead of schedule. And a great price. Keep up the good work team opticalstore!

23 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

When delivery beats expectations, it’s always a great day! Thank you for your kind words, Colin - we appreciate your feedback and we look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Amazing Customer Service

Amazing Customer Service. I ordered a product that did not really work for my eyes and after contacting them online I received a call apologising, although not their fault, offering me a refund and suggesting a suitable product. Very impressed. Would recommend to anyone.

24 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thank you for your review, Gabi. Sometimes it’s not the perfect match, but we’ll always help you find “the one”! Thank you for choosing The Optical Store - we truly appreciate your recommendation.

Valutata 5 stelle su 5

Quality product at a good price

Quality product at a good price. My lenses arrived 24 hours after the order was placed and the web site is easy to use. I will definitely recommend The optical store and I will be using them for my lenses again.

24 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thanks so much for the lovely feedback, Stuart! We’re really glad you found the website easy to use and that your lenses arrived so quickly. It’s great to hear you’re happy with both the quality and price. We truly appreciate your recommendation and we look forward to welcoming you back again soon!

Valutata 5 stelle su 5

First class service,excellent price and…

First class service,excellent price and delivery well ahead of schedule. Will definitely use again if needed.

24 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thank you for your review, Neil! Fast, good value, and beating the delivery estimate - we like to keep things interesting. Thanks for choosing The Optical Store!

Valutata 5 stelle su 5

Easy repeat online contact lens order…

Easy repeat online contact lens order requested yesterday and incredible delivery today before 09:30am. Delivery was foc as my order was over the threshold value. Arrived exactly as ordered next day. What’s not to like. I will be back!!
Thank you Optical Store. Exemplary service. Love it.

25 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thank you for the amazing review, Connie! Ordered yesterday, delivered before 09:30 - we like that kind of pace. Glad the free delivery and smooth repeat order hit the mark. We look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Faultless service

How did they do? Perfectly, just like last time and the time before that. I ordered on 20th April and the items arrived with Royal Mail on the 22nd.

22 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Once is good, twice is great, third time… we’ll call that a habit! Delighted we could deliver again, and quickly too. Thank you for your review and your continued support, Caroline!

Valutata 5 stelle su 5

Excellent

Low price, excellent service

14 marzo 2026
Non scritta su invito
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Risposta di The Optical Store

Thank you for your review, Sergei! We appreciate you choosing The Optical Store and we look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Excellent service

Excellent service, straightforward ordering process and super fast delivery. Many thanks

18 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thank you for the great review, Gilly! Straightforward ordering and super fast delivery - just how it should be. Thank you for choosing The Optical Store!

Valutata 5 stelle su 5

They said delivery 3-5 days got mine…

They said delivery 3-5 days got mine the next day Fantastic service.

18 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thank you for the kind words, Michael! We’re really glad your order arrived sooner than expected. We appreciate you choosing The Optical Store and we look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. My order was for toric multifocals which were made to order so took longer than ordinary contact lenses. I needed them before I went on a holiday and The Optical Store kept me informed at all times and they arranged for next day delivery when my lenses did arrive. One very happy customer who received the said lenses on time. Customer Service is often lacking these days but I can honestly say that The Optical Store provided that much needed old fashioned service.

16 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thank you for the fantastic review, Lesley. Made-to-order lenses and a holiday deadline - no pressure!! Delighted everything arrived in time and really appreciate your kind words. We look forward to welcoming you back to The Optical Store again soon!

Valutata 5 stelle su 5

Quick delivery with very good prices…

Quick delivery with very good prices contacts are great

16 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thanks for your review, Dave! We’re glad your contact lenses arrived quickly and that you’re happy with both the price and quality. We appreciate you choosing The Optical Store and we look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Top quality contacts at unbestable prices !

Great prices for bulk purchase the more you order the bigger the savings. Plus save more with repeat orders.
Free delivery in and around two days.
The best comfiest Contsct Lenses i have ever tried on,
Well done the Optical Store.

15 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thanks so much for the lovely feedback, David! We’re glad you’re enjoying the comfort of your contact lenses and making the most of our bulk and repeat order savings. It’s great to hear everything arrived quickly too. We truly appreciate your support and we look forward to welcoming you back to The Optical Store again soon!

Valutata 5 stelle su 5

Excellent experience

Excellent experience, easy to work through their website
Super fast service my order arrived in 2 days .
Would highly recommend

15 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thanks so much for your feedback, Susan! We’re really glad you found the website easy to use and that your order arrived quickly. We look forward to welcoming you back to The Optical Store again soon!

Valutata 5 stelle su 5

Super fast delivery

Super fast delivery

9 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thanks for taking the time to leave us a review, Graeme. We look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Really impressed with this company.

Really impressed with this company.
Ordered 2 pairs or ray bans
At a really good price.
Ordered Friday at 2pm on
3 to 5 day delivery
Arrived at 9-15 am next morning
Highly recommend.

10 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thanks so much for the lovely feedback, David! We’re really glad you found your Ray-Ban sunglasses at a great price and that delivery was even quicker than expected. We truly appreciate your recommendation and look forward to welcoming you back to the The Optical Store!

Valutata 5 stelle su 5

Brilliant service

It’s really straight forward to place the order.
Order came with in two days.
Good communications from regarding the order.

I would use this service again and recommend to others for sure

11 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thanks so much for the lovely feedback, Sapna! We’re really glad you found the ordering process simple and that your order arrived quickly with clear communication throughout. We truly appreciate your recommendation and we look forward to welcoming you back to The Optical Store!

Valutata 5 stelle su 5

Super easy to order

Super easy to order, arrived super swiftly.

What more can you ask for‽

11 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Easy to order and quick to arrive - we like to keep things simple! Thanks for choosing The Optical Store. We look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Good price and quick delivery

Very happy. Good price and very quick delivery. Will definitely be using them again.

8 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thank you for your kind words, Sue! We’re really glad you were happy with the price and speedy delivery. We look forward to welcoming you back to The Optical Store soon!

Valutata 5 stelle su 5

Great priced sunglasses from the optical store

I recently purchased a pair of Ray-Bans from the optical store and couldn’t be happier with the experience. The price was genuinely excellent—far better than what I found elsewhere—and the whole process was smooth from start to finish.

Delivery was impressively fast, arriving via Royal Mail well within the expected timeframe, and the packaging was secure and professional. It’s always reassuring when an online retailer gets both the pricing and logistics right.

Overall, a hassle-free purchase with great value for money and efficient service. I would definitely recommend this store to anyone looking for quality sunglasses at a competitive price, and I wouldn’t hesitate to order from them again.

9 aprile 2026
Non scritta su invito
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Risposta di The Optical Store

Thanks so much for the detailed feedback, Louis! We’re really glad you found your Ray-Ban sunglasses at a great price and that everything from ordering to delivery was smooth and hassle-free. We truly appreciate your recommendation and we look forward to welcoming you back to The Optical Store soon!

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