Really excellent training for installers. Luke is a very knowledgeable and interesting presenter. Great course very well explained thank you, first class!
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Scopri cosa dicono le persone
We as a company have Installed the texecom VR8 panel, motion sensors and bell box's for the past 30years.Its always been our go to for us to recommend to our clients due to its reliability. On the in... Leggi di più
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Do not waste your money. There is no help from Texecom when things go wrong, they have no interest in customer service. They refer you to your installer who are so wrapped up in other installations th... Leggi di più
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Bob Penny is a great instructor and delivers a thorough lesson. I am going back for Level 2 and 3 training as it was so good initially.
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Dettagli dell'azienda
Scritti dall'azienda
Protecting people & property worldwide. We aim to respond to all enquiries within 24 hours, Mon-Fri.
Informazioni di contatto
Bradwood Court, BB4 4PW, Rossendale, Regno Unito
- 01706 234800
- marketing@texe.com
- texe.com
3,6
Nella media
114 recensioni
Ha risposto al 84% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Having used texicom veritas for many…
Having used texicom veritas for many years.but lately it gets more difficult to get technical advice.But today I had a problem and although eventually. I got through I would like to mention John who was excellent in solving the problem for me.👍👍Tony James JB alarms Stoke
9 dicembre 2021
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Risposta di Texecom Ltd
Thanks very much, I will ensure John sees this.
Overall, excellent for the price.
Just bought and installed a Texecom Veritas 8. Superb, simple but totally effective.
Kit was good quality, instructions were very clear. Tech support was extremely helpful.
Overall, excellent for the price.
11 agosto 2021
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Risposta di Texecom Ltd
Thanks very much
Rotten technical backup
Any system is only as good as the back-up aftercare service offered by it's manufacturer.
A perfectly goods system is therefore rendered unfit for purpose by Texecom's decision to criminally under-resource their technnical helpline.
Last time I called I started at number 27 in the queue... ten minutes later I had progressed to 26! And this has been the pattern for years.
Completely and utterly unacceptable, and it shows a worrying level of contempt towards their end users.
As I said, the equipment itself is fine. It's the managment of this Company that needs an urgent overhaul.
15 dicembre 2020
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Dont buy from them Use the competition
I have bought alarm panels off this company almost since they entered the market many years ago and always recommended them . A recent purchase of the standard Veritas 8 together with the Keypad and a Premium PIR were all without installation manuals and user manual only for the Veritas 8. I went online to their website to get access and was then expected to fill in a form giving personal details to allow download ??!! A phone call to customer services after an argument they sent me a PDF which had to be printed out to use on site the PIR manual needed a very powerful magnifier. The pcb on the R8 panel had a fault bad quality control which I repaired to get the job done they are also still using the same crappy connectors in the panel and the instruction manual is terrible I tried to contact them and was number 15 in the queue ??!! Texecom has lost their way
my advice go elsewhere I definitely will be!!!!!
6 novembre 2020
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Another great experience!
Had another issue with a switch in phone companies and dealt with T*n** who was also incredibly helpful. With engineers unavailable or unresponsive (why I left our last company) due to Covid, vacation, etc., technical support has made all the difference. And the mobile system itself is SO easy to use - light years ahead of the last system. The company continues to innovate and we have added something on with each annual engineering visit. Would honestly recommend to anyone.
29 giugno 2020
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I would stay clear
Bought one of their systems for a customer, the instructions are really poor and the customer service totally unwilling to assist with bell box connections.
Simple answer, vote with your cash!
System returned for a full refund and buy a Pyronix system! Job done!
7 dicembre 2018
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