Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really excellent training for installers. Luke is a very knowledgeable and interesting presenter. Great course very well explained thank you, first class!

L'azienda ha risposto

Valutata 5 stelle su 5

We as a company have Installed the texecom VR8 panel, motion sensors and bell box's for the past 30years.Its always been our go to for us to recommend to our clients due to its reliability. On the in... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Do not waste your money. There is no help from Texecom when things go wrong, they have no interest in customer service. They refer you to your installer who are so wrapped up in other installations th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bob Penny is a great instructor and delivers a thorough lesson. I am going back for Level 2 and 3 training as it was so good initially.

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di sistemi di sicurezza

Scritti dall'azienda

Protecting people & property worldwide. We aim to respond to all enquiries within 24 hours, Mon-Fri.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

114 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really excellent training and support

Really excellent training for installers. Luke is a very knowledgeable and interesting presenter. Great course very well explained thank you, first class!

30 marzo 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hello, thank you for your 5* review! We're glad you found the course well presented and that Luke’s training style worked well for you.

Valutata 5 stelle su 5

Great training session hosted by Luke…

Great training session hosted by Luke Cunningham.

24 marzo 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hi Carl, thank you for your review. We're glad to hear you found the training session valuable and will be sure to pass your comments on to Luke.

Valutata 5 stelle su 5

Bob Penny is a great instructor and…

Bob Penny is a great instructor and delivers a thorough lesson. I am going back for Level 2 and 3 training as it was so good initially.

24 marzo 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hi Connor, thanks for the feedback, glad you found the training useful.
We’ll pass your comments on to Bob, and we look forward to seeing you again for Levels 2 and 3.

Valutata 5 stelle su 5

Luke and bob really help with training…

Luke and bob really help with training for this product but its pretty straightforward in any case. Top company uk based

13 marzo 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hi Prakash, thanks for the 5* review!

We’re really pleased Luke and Bob were able to help with the training.

It’s great to hear you value working with a UK-based company too.

Valutata 5 stelle su 5

Excellent Training

Excellent Training and I had a great experience with the Texecom training program. The session was very interactive and covered real-world scenarios, which made it easy to understand system configuration and troubleshooting. The trainer was knowledgeable and supportive throughout.

16 marzo 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hi, thank you for your feedback! We're glad you found the training interactive and practical, and that the real-world scenarios helped with understanding. We appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

VR8 panel

We as a company have Installed the texecom VR8 panel, motion sensors and bell box's for the past 30years.Its always been our go to for us to recommend to our clients due to its reliability. On the installation side of things its a quality product and easy to install. On the odd occasion when we have had an issue, a call to the tech team has always sorted it out.

15 marzo 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hi Mark, thank you for your review and for your continued support over the years. We're really pleased to hear that you find our products reliable and easy to install. It's also great to know our technical team has been helpful when needed.

Valutata 5 stelle su 5

Luke was a good teacher

Luke was a good teacher, I have gone from knowing virtually nothing about Texecom to having a good bit of knowledge & understanding.

11 marzo 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Thank you for your feedback. We're pleased to hear that the training helped you go from knowing nothing about Texecom to gaining a level of knowledge and understanding.

It's great to know that Luke was able to support your learning so effectively. We appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Every time I had a problem been…

Every time I had a problem been resolved with no issues. Kris Smith you are a star ⭐️.

9 marzo 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Thank you so much for your review. We're really glad to hear that every issue you've had has been resolved smoothly. I'll be sure to pass your feedback on to Kris Smith.
We appreciate you taking the time to share your experience!

Valutata 1 stelle su 5

Do not waste your money

Do not waste your money. There is no help from Texecom when things go wrong, they have no interest in customer service. They refer you to your installer who are so wrapped up in other installations they don't bother to answer calls when components of the installations have failed. Alot of money spent that worked fine for a couple of years then started having issues that never got resolved, despite paying the installer an annual maintenance fee. They could do with learning about people and customer service, do not buy there product and do not use Bucks Security to install an alarm.

31 marzo 2025
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Texecom manufactures and supplies the alarm equipment, however installation, servicing and ongoing maintenance are carried out by independent installers. As a result, the installation or maintenance of individual systems, would be for installers to assist with, which is why support for issues like this is typically provided by the installer who fitted the system.

If you would like us to look into this further or provide some guidance, please feel free to email our team at techsupport@texe.com with a few more details and we’ll do our best to help.

Valutata 5 stelle su 5

Texecom: Exceptional Products, Exceptional People

Texecom has been a cornerstone of our security installations for more than 21 years, and the support we continue to receive from their team is nothing short of outstanding. Their commitment to both product excellence and customer care truly sets them apart in the industry.

A special mention must go to John Gildert, whose after-sales support and service have been consistently exceptional. Whenever assistance is needed, John approaches every situation with professionalism, efficiency and genuine dedication. His willingness to go the extra mile ensures that any query or technical challenge is handled swiftly and thoroughly, giving us complete confidence when specifying and installing Texecom systems.

Equally impressive is the quality of Texecom’s training, delivered by Bob Penny. Bob’s knowledge, enthusiasm and engaging style make every session both informative and enjoyable. His ability to break down complex technical concepts and present them in a practical, real-world context makes a huge difference for installers. Quite simply, Bob is a legend in the training room, and his sessions are invaluable for keeping engineers confident and up to date.

Over the past two decades, Texecom has consistently gone above and beyond in every aspect—product quality, technical support, and professional training. It is rare to find a manufacturer that supports its partners so thoroughly and consistently.

We cannot recommend Texecom, their products, and their people highly enough. Working with a team that genuinely cares about its customers and their success makes all the difference, and Texecom continues to prove why they remain one of the very best in the business.

27 febbraio 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Thank you for taking the time to leave such a positive review and for supporting Texecom over the past 21 years.

It’s great to hear that our products, technical support and training continue to support your installations. We really appreciate the kind mentions of John Gildert and Bob Penny as well — we’ll be sure to pass your feedback on to them.

Thank you again for your recommendation and for your continued support of Texecom.

Valutata 5 stelle su 5

Amazing workshop

Amazing workshop, course was taught very well and questions were answered by the book.

Interactive session which helped me learn the fundamentals of the system. In terms of wireless programming

5 marzo 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hi Cody, thank you for the great feedback. We're glad you found the workshop useful and that the interactive session helped you learn the fundamentals of the system, including wireless programming. We appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Field engineer visit

I recently attended one on my sites with field engineer Steve Gartside due to wireless issues with the system. Steve diagnosed the issue straight away and updated the firmware on the control panel which has now resolved the issues. He was very professional and prompt.

19 febbraio 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Thank you for your feedback. It's great to hear Steve quickly identified the issue and resolved it with a firmware update. We’ll pass your comments on to him.
Thanks again for sharing your experience.

Valutata 5 stelle su 5

Level 1 Texecom Training

Recently completed the level 1 training course with Bob and found the course content to be very informative and will certainly be useful to me moving forward, I will be booking on to the level 2 course soon.

Bob was also a great trainer, extremely knowledgeable on the Texecom products and the industry as a whole.

20 febbraio 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Thank you for your feedback. We're pleased you found the Level 1 course informative and useful. It's great to hear Bob’s knowledge and experience came through in the training. We look forward to welcoming you on the Level 2 course.

Valutata 5 stelle su 5

I recently completed my level 1…

I recently completed my level 1 training course with Bob. He was so so polite and helpful and taught me so much. I’ve now applied for my level 2 course so I can learn more. The equipment and technology that Texecom use is of elite level

19 febbraio 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Thank you for the feedback. We're glad you found the Level 1 course useful and that Bob was helpful throughout. Good luck with Level 2, we look forward to seeing you on the next course.

Valutata 5 stelle su 5

Training With Luke

Great product and training. Luke knows his stuff and is very friendly.

20 febbraio 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hi Jake, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to Luke.

Valutata 5 stelle su 5

Had training today with Luke

Had training today with Luke, was super helpful. Texecoms advise and support super helpful

19 febbraio 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hi, thank you for your review. We’re really pleased to hear you found the training with Luke helpful and that our advice and support made a positive difference.

Valutata 5 stelle su 5

Had a great training course

Had a great training course , learned a lot of new things about the texecom intruder alarm system

19 febbraio 2026
Non scritta su invito
Logo di Texecom Ltd

Risposta di Texecom Ltd

Hi, thank you for your review. We're glad you found our training beneficial and thank you for sharing your experience.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più