Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Choosing Orisec as our preferred alarm system has been a game changer. We’ve seen higher customer satisfaction and a significant boost in referrals since making the switch. It’s absolutely true, bui... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service. They can't do enough to help you out. Only been installing for around 6 months but can't fault it so far. The only negative reviews you will find are from end users wanti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have nothing but praise for this company. Their brilliant kit is reliable, versatile, and works seamlessly across a wide range of environments. With options to suit almost any setup, and a commitme... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our family firm have been installing Orisec ntruder alarm systems, since they opened at Haslingden. As seasoned installer of this amazing product, it is the only intruder alarm we install from new.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di apparecchiature per la sicurezza

Informazioni fornite da varie fonti esterne

Exclusively for professional installers. Orisec is the UK's leading developer and manufacturer of wireless and hybrid intruder alarm equipment. Founded on invention and innovation with a focus on exceptional design and performance, Orisec has filed in excess of 100 patents, registered designs and trademarks. Above all, our products are reliable and easy to install.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

27 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A true 5* business

Choosing Orisec as our preferred alarm system has been a game changer. We’ve seen higher customer satisfaction and a significant boost in referrals since making the switch. It’s absolutely true, built by engineers, for engineers. The level of thought and detail that goes into their products is second to none.

Big thanks to Ryan for all his support during the transition.

22 marzo 2026
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for taking the time to leave us a review Matt - it is much appreciated and we are delighted to hear business is going so well since joining us as an Orisec customer.

Valutata 5 stelle su 5

Mech-Elec Group Ltd are extremely satisfied with Orisec, its products and service

Mech-Elec Group Ltd are extremely pleased with the Orisec True Colour sounder and our ongoing partnership with Orisec as a manufacturer. The clarity, consistency and colour of the illuminated logo are excellent, and the quality of the screen-printed logos clearly reflects Orisec’s exceptional in-house print capability. Support and responsiveness during the custom cover design process were first class, with fast turnaround and delivery. Installation is straightforward, build quality is excellent, and performance has proven extremely reliable. Key USPs such as retained cover locking screws, a hinged front cover, and true one-off printing make this product stand out.

6 gennaio 2026
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for taking the time to leave us a review Gary, it is much appreciated and we are delighted you are happy with the products and service we provide.

Valutata 5 stelle su 5

Easily a 5 star team

I have nothing but praise for this company. Their brilliant kit is reliable, versatile, and works seamlessly across a wide range of environments. With options to suit almost any setup, and a commitment to continuous development, they clearly care about staying ahead of the curve.
What really sets them apart is the team — the sales and technical support staff are among the best I’ve ever dealt with. Professional, knowledgeable, and genuinely helpful, they’re a real asset to the company. Highly recommended!

1 ottobre 2025
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for taking the time to write us a review Chris - we are delighted to hear you are happy with both the products and the service that we provide.

We are committed to maintaining an exceptionally high standard in both so it is great to hear that our customers are happy.

Valutata 5 stelle su 5

Quotes

Fast friendly service when getting a quote and placing an order. Never had any issues in all my years of dealing with the sales team or Tech help line. Many thanks for an excellent service.
AF Intruder Alarms

12 agosto 2025
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you Allan, it is a pleasure to work with you

Valutata 5 stelle su 5

Orisec has been my go to Intruder Alarm…

Orisec has been my go to Intruder Alarm product now many years, with the reliability, great technical support, easy ordering process and the great support from Ryan my Orisec rep, I can't see me using any other product for a long time yet.

Keep up the great work guys.

22 luglio 2025
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you Matthew - it's a pleasure to have such brilliant customers!

Valutata 5 stelle su 5

Best customer service in the alarm industry.

Best customer service in the alarm industry. Kind, helpful people.

3 giugno 2025
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for the kind review - we are incredibly proud of every member of our business who are all committed to providing our customers with the best service possible.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. They can't do enough to help you out. Only been installing for around 6 months but can't fault it so far.
The only negative reviews you will find are from end users wanting technical help with their system. Orisec only distribute to installers which helps them cut down on technical issues and faults arising from bad installations.

5 giugno 2025
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Many thanks for the review Matthew - we are delighted to hear you are pleased with the equipment and the service. As you say, we are proud to only sell to professional installers such as yourselves.

Valutata 5 stelle su 5

We feel so supported by orisec

We feel so supported by the team at orisec. They are always looking to improve there products and with the new improved aerials on the bells and panels etc the wireless strength has improved massively.

19 febbraio 2025
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for taking the time to leave us a review - it is brilliant to hear that you feel supported as a customer and we are committed to always working with our installers on continually improving and expanding our product range.

Valutata 5 stelle su 5

Top service from Ryan

Ryan has been spot on from the start, not your average Sales guy… no pushy tactics and has done everything he said he would, really happy with his service and his products

14 febbraio 2025
Non scritta su invito
Logo di Orisec

Risposta di Orisec

That's great to hear that you're receiving top service from Ryan, we are proud to have him as part of the Orisec team.

Valutata 5 stelle su 5

Orisec have been a great supplier to…

Orisec have been a great supplier to us. They consistently manufacturer innovative and reliable equipment that can be used in a number of settings. Ryan had been outstanding and a pleasure to work with. I would thoroughly suggest using Orisec.

18 febbraio 2025
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for the review and the recommendation Thomas - it is great to hear that you are happy with the equipment we are bringing to the market.

Valutata 5 stelle su 5

Best Intruder alarm manufacturer on the…

Best Intruder alarm manufacturer on the market.
Having found fault with most of the other manufacturers, I'm truly happy with fitting Orisec. All departments are fantastic, Sales and Tech Support are just as good as the products they sell and support. Keep it going Orisec! Ollie @ OC Security Solutions

7 gennaio 2025
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for taking the time to leave us a review Ollie, we are delighted you are happy installing the Orisec equipment

Valutata 1 stelle su 5

Have no control over your ORISEC ALARMS!!!

My experience of ORISEC ALARMS!
This company provide absolutely no support for the consumer. They only provide support for installers who instal their products.
Each call to installer, costing £200. The installer changes the 1234 engineer code to their own choosen number and not sharing with the customer either so if you have a power cut and you need to reset your alarm, you need to spend £200 to get the installer to do that which customers can do themselves also, randomly you get alert to say your bell is "tamper alarm". Customer service useless because they don't deal with the customers. Not sure if orisec or installer remotely controlling the system to make customers to call their engineers. I have an useless alarm since January 2024 which I am not able to use unless, I spend another £200. Completely lost my trust with this alarm system. If you want to have control over your security alarm then don't buy Orisec.

29 gennaio 2024
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Hi Filiz,
Thank you for taking the time to write a review of your experience.
You are quite correct, we are prohibited from providing end users with information on how to alter their system configuration - this is for good reasons.
Orisec products are EN certified intruder alarm equipment as opposed to DIY products. Under the EN Standards, end users are not allowed to alter system configurations, this has to be done by a suitably qualified engineer.
If changes are made by non-qualified personnel, it could potentially compromise the system security and/or invalidate your insurance.
We are also unable to qualify over the telephone who owns a particular alarm system, so certainly would not be able to talk someone through making changes to it or giving them advice on its operation. This can, and must, only be done by a qualified installation engineer.
Whilst there are indeed DIY products available from other manufacturers they would not conform with the requirements of a certified system, and this is not the market that Orisec operate in.
Best Regards,
Harriet
care@orisec.co.uk

Valutata 1 stelle su 5

Alarm fitted just over 2 years ago and never worked properly since.

I wrote a negative report on my alarm around a year ago. I'm still having problems and as a single woman living on her own I rely on an alarm system. I haven't been able to set this alarm now for two days due to signal failure on the front door. The app is basic to say the least and the panel not user friendly. So another night with no alarm set. I'm having a new one asap, what a waste of money.

26 agosto 2024
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Hi Susan,
Thank you for your feedback. We take all end user concerns seriously and would like to clarify a couple of points regarding your experience.
Firstly, following your initial review, a member of our technical team followed up and despite you not being a direct customer of Orisec (as we only supply direct to professional installers) subsequently travelled from our factory in Lancashire to your property to review the system for you completely free of charge. When this visit was done, a few programming issues were identified and resolved and subsequently several products were replaced.
An issue with signal failure to the front door could indicate a battery change is required, and this is something that would have been addressed on a service visit. Your installation company would be able to advise you better on this.
I'd also like to emphasise that the end user app has been upgraded multiple times in the last 2 years and your reference to the panel not being user friendly – this is because it is designed and manufactured specifically for qualified installers and not as a DIY product.
We understand your frustrations but hope you’ll recognise that most manufacturers would not have offered this level of customer service 2 years after a system was purchased.
Best Regards,
Harriet
care@orisec.co.uk

Valutata 5 stelle su 5

we have been very impressed with …

we have been very impressed with the ever changing demands that the customer has been wanting from us as a supplier and the wat that Orisec has committed to raising to the demands .
The team are always helpful and supply of good s is always quick -GCS ALARMS

25 aprile 2024
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for the review- being a UK manufacturer allows us to guarantee fast delivery and our team are all passionate and dedicated to what they do so we are delighted to hear you are pleased with the service you receive from Orisec.

Valutata 5 stelle su 5

Our family firm have been installing…

Our family firm have been installing Orisec ntruder alarm systems, since they opened at Haslingden. As seasoned installer of this amazing product, it is the only intruder alarm we install from new.
The girls in Sales, extremly amazing and super fast and helpful. Tech Support every tech is highly skilled. CEO Mr Passionate. Great manufacture, great support. We are proud to install Orisec
Mark 1st Choice Alarms Ltd.

14 aprile 2024
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you Mark, we are grateful to have such exceptional customers as 1st Choice Alarms who have been with us since the beginning.

Valutata 1 stelle su 5

Don't waste your money

Don't waste your money. The alarm app is beyond useless. Despite multiple bad reviews on Google play by me and hundreds more by others the app hasn't been updated since 2018 and is not fit for purpose.

29 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Brilliant kit along with fantastic…

Brilliant kit along with fantastic sales and tech support teams. Been using over 3 years and very impressed so far.
Keep it up orisec.

Regards Sutton Alarms.

12 novembre 2023
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for the review, we are very proud of our team who work hard to create the outstanding products that the market needs and our customer service teams who go above and beyond every day to support our customers.

Valutata 5 stelle su 5

Always receive first class service from…

Always receive first class service from Orisec, we've been using them for 5 years now, products are great and continuously developed, sales team are always friendly and on top of there game, Tech are quick and know there stuff if you need any assistance, a pleasure to deal with.

31 ottobre 2023
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for the kind review, we are delighted to hear you receive a 1st class service from Orisec as this is something every member of the team is committed to providing.

Valutata 5 stelle su 5

Ryan from Orisec is an ex-installer and…

Ryan from Orisec is an ex-installer and thus offers real life installer views on the equipment and how best it can be used in different applications. Orisec's products are varied and have a product for most installations. You just need to get to grips with the various devices and understand how to get the best from them in the real world.

17 ottobre 2023
Non scritta su invito
Logo di Orisec

Risposta di Orisec

Thank you for the review, Orisec products are designed by engineers, for engineers and we are dedicated to providing a full range of products along with the comprehensive training to ensure installers can get the most from them so it is fabulous to hear that this is your experience with us.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più