I have still not received my daughter's uniform, ordered 16th July, and she starts tomorrow. Order tracking states this was expected to be delivered by Saturday - nothing received and no reply to my e... Leggi di più
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very easy to locate our school and select required items and sizes. sizes are quite big but perfect to last the whole school year. delivery was quick, i stupidly didn't check delivery note a... Leggi di più
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School Trends have come on board with providing uniform at Clowne Junior School and we couldn't be happier. The service they provide is excellent and nothing is too much trouble. From providing the... Leggi di più
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We bulk order our school uniform from School Trends making it easier for parents to purchase and collect uniform from the school. Always have brilliant customer service and communication from Trace... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
With over 35 years of experience, we are the leading supplier of embroidered and printed uniforms, workwear, and personalised items. We specialise in serving Nursery, Primary & Secondary Schools, and Academies across the UK. Additionally, we provide decorated garments for various business sectors, including Care, Hospitality, Facilities Management, and Sports & Social Organizations. Our reputation is built on delivering high-quality decorated and plain garments at competitive prices.
Informazioni di contatto
9 Holbrook Enterprise Park, S20 3GL, Sheffield, Regno Unito
- hello@schooltrends.co.uk
- schooltrends.co.uk
4,3
Eccellente
1K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Big Promo about Free Delivery-wanted to…
Big Promo about Free Delivery-wanted to place a substantial order (their loss) only to be told Northern Ireland doesn't qualify for free delivery-Had used this company for 3 yrs!Poor customer service-guess who I won't be ordering from again......
22 agosto 2025
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Risposta di School Trends
We are so sorry to hear about this frustrating experience. We understand your disappointment, and we sincerely apologize for the lack of clarity regarding delivery to Northern Ireland. We should have made this much clearer, and we're disappointed that we let you down after three years of business.
We would like to make this right. Please contact us directly so we can find a way to resolve this for you on either hello@schooltrends.co.uk or 0114 331 0233
School Trends Team
P*** poor
P*** poor. Ordered uniform in July for the new school year, only to still be waiting for it on the first day of the new term. When contacted we just get “not your fault - sorry” but still no uniform. Utterly poor service and will not be using nor recommending again
8 settembre 2025
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Risposta di School Trends
We are so sorry to hear about your experience. We understand how frustrating it is to be without uniform for the start of the new school year. This is not the standard of service we aim for, and we sincerely apologize for the delay and for the lack of clear communication.
If you can call our dedicated customer service team on 0114 331 0233 we can give an update on your order
School Trends Team
Had a few issues but all dealt with…
Had a few issues but all dealt with well unlike previous uniform companies I have bought from
5 settembre 2025
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Risposta di School Trends
Thanks so much for this review! We know that issues can pop up, but we're so glad to hear that our customer service team was able to get everything sorted out for you quickly and easily.
We hope that you shop with us again in the future,
School Trends Team
If could give a zero I would do not get…
If could give a zero I would do not get from here.I received my son and daughters polo T-shirt which has school logos on both.To receive both of them with stains email a lot of times.They ignore me and not help did not give a refund or replacement for my daughters.Can not use it the stain is stuck there.Dont buy from here.
14 agosto 2025
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Risposta di School Trends
Hi Becky,
Thank you for taking the time to share your feedback. We’re really sorry to hear about the issues with your polos, as this isn’t the standard we want any of our customers to experience. We’d love to put this right for you. If you could share your order number with us, our team can investigate this further and arrange the best solution.
Warm regards,
The School Trends Team
Amazing quality!
Amazing quality!! I ordered my daughters uniform from school trends and i could not be happier. The quality of all items received are above what i have had from other companies before. I will definitely be ordering before.
31 luglio 2025
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Risposta di School Trends
That's wonderful to hear! Thank you so much for your kind words and for taking the time to share your feedback. We're delighted that you are so happy with the quality of our uniforms and that we've exceeded your expectations.
We hope to see you shop with us again in the future.
The School Trends Team
Room for improvement
I placed my order early to avoid disappointment and was pleased to receive a small discount. However, I was disappointed to miss out on free delivery and had to add more items just to qualify. Shortly after placing my order, I noticed additional discounts being advertised, which felt misleading and more like a marketing tactic than genuine value. This left me unimpressed with the experience.
In addition, I would like to raise a concern about the quality of the school bags. As these must carry the school logo, I have no choice but to order them from you as the school’s preferred supplier. Unfortunately, the internal lining of the bags is very poor quality – it wears away quickly and leaves bits all over clothing and around the house when emptied. I strongly suggest reviewing and improving the durability of the materials used, as families are relying on these products for daily use.
31 luglio 2025
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Risposta di School Trends
Thank you for taking the time to share your feedback with us. We’re glad to hear you were able to use your discount, but we’re sorry to hear of your disappointment regarding our recent promotions. Our free delivery offer was a two-week promotion which has now ended, and we do understand how frustrating it can feel to miss out on this. We’ll certainly keep your comments in mind when planning future offers.
We also really appreciate your feedback on the school bags. We’re sorry to hear the lining has not met expectations and completely understand how important durability is, especially with daily use. Your comments have been passed to our product team so we can review the materials and quality for future improvements.
Thank you again for your honest feedback it helps us to improve both our service and our products for families like yours.
—The School Trends Team
Quality uniforms .
14 agosto 2025
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Risposta di School Trends
Thank you for taking a moment to leave us a review!
We are very happy to hear that you are happy with the quality of our uniform garments.
We hope to see you shop with us again in the future.
School Trends Team
Risposta di School Trends
Thank you so much for your feedback!
We are glad to hear that you found the ordering process easy and the quality of our garments good, we do hope to see you shop with us again in the future.
School Trends Team
We placed a large order on July 17th
We placed a large order on July 17th.
We received ONE item from the order 8th August.
We received a card through our letterbox saying our parcel was at ‘our nearest depot’. Which was in Bristol. We live in Wiltshire.
I was assured by a customer service advisor that re delivery to our house was scheduled for the next day. This did not happen.
It would have been better to send all the items in one delivery. And it would have been appreciated if our purchases were able to be collected from a local depot and not returned to a city we don’t live anywhere near.
Avoid using this company at all costs.
12 agosto 2025
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Risposta di School Trends
Thank you for your feedback, and we’re truly sorry for the difficulties you’ve experienced with your recent order. We completely understand how disappointing and inconvenient this must have been.
Our team arranged for your order to be split into two parcels so that you wouldn’t have to wait longer for everything to arrive. Unfortunately, ParcelForce experienced issues with the delivery, and despite our calls and requests for redelivery, updates from their side have been limited. We’ve kept in touch with you throughout and can only apologise sincerely for the delays caused.
We take situations like this very seriously and are already reviewing how we can avoid similar issues in the future. We value your custom and regret that this experience has not reflected the service we aim to provide.
The School Trends Team
School trends always provide great…
School trends always provide great customer service.
10 luglio 2025
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Risposta di School Trends
Thank you so much for your lovely feedback!
We really do have a great team who are always there to help with any question or query so we are happy that you had such a positive experience with the team.
We hope to see you shop with us again in the future,
Best Wishes
The School Trends Team
Essential school uniform
Easy to order quick delivery good quality affordable uniform
1 agosto 2025
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Risposta di School Trends
Thank you so much for your feedback!
We are very happy to hear that you found it easy to order and that the delivery was quick! It's great to hear you also found our uniforms good quality and affordable, we look forward to seeing you shop with us again in the future.
Best Regards,
The School Trends Team
Easy to navigate around the website
Easy to navigate around the website. Quick and efficient service from purchasing to being delivered to our door. Perfect sizing once my daughter tried on and looks good quality.
12 agosto 2025
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Risposta di School Trends
Thank you for your wonderful feedback!
We are so pleased to hear that you found our website easy to navigate and that our service was quick and efficient. It's fantastic to know that the sizing was perfect for your daughter and that you are happy with the quality of our uniform.
We appreciate your kind words and look forward to serving you again!
Best regards,
The School Trends Team
Always a fantastic experience ordering…
Always a fantastic experience ordering school uniform from School Trends. The quality of the uniforms is excellent — but the level of customer service stands out!
From the moment I place an order, communication is clear with timely updates about my order status, and when I have a few last minute 'add ons' they are always happy to facilitate. The team respond quickly and helpfully. It makes the entire process stress-free, which is a huge relief during the busy back-to-school season.
Highly recommended!
8 agosto 2025
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Risposta di School Trends
Thank you so much for this fantastic review!
We are absolutely delighted to hear that you've had a wonderful experience with both the quality of our uniforms and the level of customer service you received. It's our top priority to make the uniform ordering process as stress-free as possible, especially during the busy back-to-school season.
We truly appreciate you taking the time to share your positive feedback. We're very proud of our team for providing the timely updates and helpful support you've mentioned.
We look forward to helping you with all your uniform needs in the future!
Best regards,
The School Trends team
Great customer service that leaves…
Great customer service that leaves parents and the school feel reassured that all uniform needs are met to the highest standard.
24 luglio 2025
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Risposta di School Trends
Thanks for this wonderful feedback! We're so pleased to hear our customer service reassures both parents and the school that uniform needs are met to the highest standard. That's exactly what we aim for!
Best regards,
The School Trends Team
Excellent service :)
I contacted School Trends to enquire about a school logo fleece (which wasn’t available on the website) and Tracey contacted me and was brilliant. She went above and beyond to help with my enquiry and was so helpful.
I was then able to order the fleece :)
Brilliant service and brilliant customer service!
Thank you Tracey and all the team at School Trends!
22 luglio 2025
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Risposta di School Trends
Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Tracey and how she went above and beyond to help you get the school logo fleece you were looking for.
It's fantastic to know that you found our service and customer service brilliant, and that Tracey's efforts led to you being able to place your order successfully. We're very proud of our team, and we'll be sure to pass on your kind words to Tracey!
We really appreciate you taking the time to share your experience.
Best regards,
The School Trends Team
We have worked with school trend for…
We have worked with school trend for many years now and we are always happy with the service. The products are good quality and the delivery is fast.
18 luglio 2025
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Risposta di School Trends
Thank you so much for your fantastic feedback! We truly appreciate your continued loyalty and are delighted to hear you're consistently happy with our service, product quality, and fast delivery.
We value your long-standing partnership!
Best regards,
The School Trends Team
Great customer service!
Great customer service and very quick to respond to questions.
17 luglio 2025
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Risposta di School Trends
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service and that we were able to respond to your questions quickly.
We really appreciate you taking the time to share your feedback.
Best regards,
The School Trends Team
Excellent customer service
I recently ordered a school uniform from this company and was very impressed. The quality is good – well-made and comfortable. Their customer service was also outstanding. One of the items was delayed, but they responded quickly, explained what happened, and let me know exactly when I would receive it. Everything was handled efficiently and professionally. I highly recommend this company!
4 luglio 2025
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Risposta di School Trends
That's wonderful to hear! We're so pleased you were impressed with your recent school uniform order from us. It's fantastic to know you found the quality good, well-made, and comfortable.
We also really appreciate you highlighting our customer service. While we always aim for a seamless experience, we understand that delays can sometimes happen. We're glad we were able to respond quickly, explain the situation clearly, and keep you informed every step of the way. Handling everything efficiently and professionally is what we strive for.
Thank you so much for your kind words and for your high recommendation! We truly value your business.
Kind regards,
The School Trends Team
Tracey was very helpful and her promt…
Tracey was very helpful and her promt replies made the whole ordering experience extremely easy. Would highly recommend Schooltrends.
30 giugno 2025
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Risposta di School Trends
That's wonderful feedback! We're absolutely delighted to hear that Tracey was so helpful and that her prompt replies made your entire ordering experience extremely easy.
We'll be sure to pass on your fantastic comments to Tracey and the rest of the team. Your recommendation means a great deal to us!
Kind regards,
The School Trends Team
School trends are friendly and…
School trends are friendly and professional company, nothing is too hard, they go above and beyond to support our requirements and the items are made of quality material.
26 giugno 2025
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Risposta di School Trends
Thank you so much for this fantastic feedback! We genuinely value our relationship with you, and it's brilliant to hear that you see School Trends as a friendly and professional company. Knowing that we go above and beyond to support your requirements and provide quality material reinforces our commitment to being a trusted partner. We really appreciate you sharing your positive experience.
Kind regards,
The School Trends Team
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