I have still not received my daughter's uniform, ordered 16th July, and she starts tomorrow. Order tracking states this was expected to be delivered by Saturday - nothing received and no reply to my e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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very easy to locate our school and select required items and sizes. sizes are quite big but perfect to last the whole school year. delivery was quick, i stupidly didn't check delivery note a... Leggi di più
L'azienda ha risposto
School Trends have come on board with providing uniform at Clowne Junior School and we couldn't be happier. The service they provide is excellent and nothing is too much trouble. From providing the... Leggi di più
L'azienda ha risposto
We bulk order our school uniform from School Trends making it easier for parents to purchase and collect uniform from the school. Always have brilliant customer service and communication from Trace... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
With over 35 years of experience, we are the leading supplier of embroidered and printed uniforms, workwear, and personalised items. We specialise in serving Nursery, Primary & Secondary Schools, and Academies across the UK. Additionally, we provide decorated garments for various business sectors, including Care, Hospitality, Facilities Management, and Sports & Social Organizations. Our reputation is built on delivering high-quality decorated and plain garments at competitive prices.
Informazioni di contatto
9 Holbrook Enterprise Park, S20 3GL, Sheffield, Regno Unito
- hello@schooltrends.co.uk
- schooltrends.co.uk
4,3
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent service from start to finish, all goods arrived on time and excellent quality, highly recommend using them.
16 ottobre 2025
Non scritta su invito
Risposta di School Trends
Hi, thank you for leaving us a review! We are pleased to hear that you are happy with the overall service, quality of goods and delivery times on your order. We hope that we continue our lovely business relationship with you,
School Trends Team
Did have an issue with the quality of a…
Did have an issue with the quality of a school hoodie but this was highlighted and dealt with really well. Including a free item sent to replace the original hoodie. Good service when there was an issue
9 ottobre 2025
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Risposta di School Trends
Hi, thank you for your review! We are sorry to hear about the issue you had with a hoodie but pleased to learn this was highlighted and dealt with very well from our customer service team. We are always happy to help in any case and will always help out the best we can. We hope to continue business with yourself,
School Trends Team
Nothing is a problem!
Nothing is a problem!! They designed our celebratory hoodies, quickly and efficiently!!
Processing is always problem free and delivery is always prompt. We return to school trends time and time again. Well done
10 ottobre 2025
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Risposta di School Trends
HI, thank you for taking the time to leave us a review, we are pleased to hear that you are pleased with your hoodies which were designed quickly and efficiently for you. We are also happy to hear that delivery times were to your satisfaction, we hope to always be here for your uniform needs in the future,
School Trends Team
Customer service is excellent
Customer service is excellent. We have never had any issues with School Trends and wouldn't hesitate in recommending them to other schools and parents. The prices and quality are great
14 ottobre 2025
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Risposta di School Trends
HI, thank you for leaving us a review! We are super happy to hear that you haven't had any problem with our service and even more pleased to hear that you would not hesitate to recommend us to others, we hope to continue our working relationship with you,
School Trends Team
Great Service
I ordered the wrong size on my t-shirts, I emailed them about them they promptly emailed me back and changed the sizings for me.
18 settembre 2025
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Risposta di School Trends
Thank you for taking the time to leave a review, we are thrilled to hear that we were able to help you quickly with the swap of sizing on your t shirt, we are always here to help, we hope to see you shop with us again in the near future,
School Trends Team
Year 6 Leavers Hoodies
You kindly produced our Year 6 Leavers Hoodies in October last year so that the children could wear them all year round and we were very happy with the quality of the hoodies and the service you provided. In January parents wanted to order extra hoodies, which you again delivered in fantastic timescales so that they could wear them.
We will definitely be requesting more again this year for our current Year 6 children.
10 ottobre 2024
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Risposta di School Trends
Thank you so much for your review, we are super pleased to hear that we were able to provide you with Leavers hoodies that you and your students were happy with. We are also happy that delivery times were to your satisfaction, we hope to keep you as a happy customer in the future.
School Trends Team
Excellent Customer Service
Tracey is our schools 'go to' in relation to any queries - she is fabulous, prompt in her response and professional. Service all round is excellent and we never have problem when relaying school related queries.
25 settembre 2025
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Risposta di School Trends
Thank you for your review! We are happy to hear that our customer service team is always prompt in her responses and always professional. We are also very pleased to hear that you haven't had any problems with school related queries we are always here to help. Glad to have you as a loyal customer.
School Trends Team
Great service.
Great service from the Sales Manager. Very helpful and quick to respond to any queries.
25 settembre 2025
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Risposta di School Trends
Thank you so much for your review! We are happy to hear that you find your sales manager very helpful and that they are quick to respond to any query, we love having you as a loyal customer.
School Trends Team
Excellent quality and service plus…
Excellent quality and service plus turnaround very good
23 settembre 2025
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Risposta di School Trends
Thank you so much for your review, we are pleased to hear that you are happy with both the quality an service provided by ourselves at School Trends, we hope to see you shop with us again in the future.
School Trends Team
I was kept up to date on my order…
I was kept up to date on my order progress and everyone I spoke with was helpful. As soon as my order was ready I was notified. We always use School Trends for our uniform requirements as the service and quality are great.
19 settembre 2025
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Risposta di School Trends
Hi, thank you so much for taking the time to leave a review! We are very happy to hear that all our customer service team we helpful and polite to you, we are pleased to hear that you are a long term customer and hope that we continue that in the future.
School Trends Team
Great service
Spoke with Donna from the sales team as I had problem with my order, she got that sorted out promptly. Great service and good quality products.
22 settembre 2025
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Risposta di School Trends
Thank you so much for your review! We are delighted to hear that Donna was able to help you with the problem with your order and get replacements get out promptly for you. We do hope to see you shop with us again in the future.
School Trends Team
Great all round
Great all round! Such helpful customer service and communication when I had some queries on some items.
22 settembre 2025
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Risposta di School Trends
Thank you for taking the time to leave a review! We are thrilled to hear that our lovely customer service team were able to help with your queries you had, we are always happy to help out and answer any questions, we hope to see you shop with us again in the future.
School Trends Team
Great service
We have worked with School Trends for a number of years and their customer service is fantastic. Good quality products too!
22 settembre 2025
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Risposta di School Trends
Thanks for the lovely review! We really appreciate hearing that you're a happy long-term customer and that our team has been a great help. We're so glad to have you as a customer and look forward to continuing to assist you,
School Trends Team
Overall ridiculous
Ordered on 15 August. Should be plenty of time before school starts back, right? 15 days delivery expected. I could live with that. 15 September it was dispatched. Arrived on 18 September. And left on the doorstep for who knows how long in the rain (not Schools Trends fault, but cherry on the cake).
Quite apart from that - the sizing is ridiculous! Unlike any other clothing supplier anywhere. They come up extremely small for the actual ages. My barely 8 year old is in the 9 - 10 year old size, which is the same size as the old suppliers '6 - 7 year old'. I don't understand why the school has changed to this supplier, but I really wish they had stayed with the old one.
18 settembre 2025
Non scritta su invito
Risposta di School Trends
Thank you for your feedback. We sincerely apologise for the delay with your order and the unexpected sizing issues. This falls short of our usual standards, and we understand your frustration, especially with school starting.
While we always recommend measuring your child and checking our size guide for accurate measurements, we regret that our sizing proved problematic for you. We are actively reviewing our processes to prevent such delays and sizing discrepancies in the future.
We appreciate you bringing this to our attention and are committed to improving.
School Trends Team
School Trends were Great
School Trends were great! They kept me informed about my order, and when I requested a delay for delivery (as away on holiday), it was facilitated with no issues.
Also, when a problem occurred with the courier service, the team were quick to help.
Great service overall, would recommend.
15 settembre 2025
Non scritta su invito
Risposta di School Trends
Thank you so much for your kind words! We’re so pleased to hear you had a positive experience with our team. We always aim to keep things stress-free for our customers, so we’re glad we could help with your delivery delay and quickly resolve the courier issue.
We really appreciate your recommendation and look forward to helping you again in the future!
School Trends Team
Repeat customer
Having used School Trends previously and being impressed by the products and service, I placed a further order to replace my daughters school uniform. I did have a few issues with the website but this was quickly resolved by the customer service team. The uniform was delivered on time and the products are to the usual high standard I expect from this company. I would have no hesitation in recommending School Trends and this is proven by my repeat business.
17 luglio 2025
Non scritta su invito
Risposta di School Trends
Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you continue to be impressed with our products and service.
We're especially glad that our customer service team was able to quickly resolve the website issue for you. Providing a smooth and easy experience is very important to us.
Your recommendation and repeat business mean the world to us! We look forward to continuing to provide you and your daughter with high-quality school uniform in the future.
School Trends Team
Another great service provided by School Trends
Contacted our sales manager for advice, she came back to me very quickly, offering uniform options.
It's so helpful to get support when we need it.
I will update when our order is received.
Thanks again
10 settembre 2025
Non scritta su invito
Risposta di School Trends
Thank you so much for your lovely feedback!
We're so pleased to hear our team was able to support you quickly and help with your uniform options. We can’t wait for you to receive your order and really appreciate you taking the time to share your experience.
Thanks again for choosing School Trends!
A huge thank you!
As usual, I left it a bit late to order school uniform this year and called School Trends to check on current delivery times. I was told it would take around 15 days, but since I’m local, I could collect it myself. The person I spoke to must have made a note of my order, because today I got a knock at the door—and to my surprise, it was hand-delivered! A huge thank you to the team member who kindly dropped it off on her way home. It’s the little gestures like this that truly make a difference.
10 settembre 2025
Non scritta su invito
Risposta di School Trends
Thank you so much for this fantastic feedback! We understand how stressful back-to-school can be and we're so happy we could help. We believe in providing the best possible service, and our team is always willing to help our local customers in any way we can. We're delighted to know our efforts made a difference. We wish you and your child all the best for the new school year!
School Trends Team
DO NOT USE!!
Would have been 35+ days before I get my order. My children have already started school. Still waiting for it. Was told they was due for a delivery last week and now told it could be a further 2 weeks before I get my delivery.
Asked for refund and will never use again. Will definitely go to loop wear from now on. Parents avoid at all cost. My children are so upset to be wearing different uniform to there friends due to there mistake. Told 15 days! 35+ days is not 15 days!
10 settembre 2025
Non scritta su invito
Risposta di School Trends
Thank you for your review. We sincerely apologise that your order took longer than the 15 days we initially quoted. We understand how frustrating this is, especially with your children having already started school, and we're so sorry for the upset this has caused.
Looking at your order, placed on August 20th, we can see it was delayed by two specific items. We did reach out to you with updates and offered to send the available items to you at no extra cost, so your children could have the rest of their uniform. We understand you've since opted for a refund, which we are processing for you.
We are truly sorry for the delay and the inconvenience this caused your family. We are working hard to improve our processes and prevent these kinds of issues in the future.
School Trends Team
Ordered uniform almost 4 weeks ago
Ordered uniform almost 4 weeks ago. Was told to expect this delivery to take 15 days. No show. No responses to emails either.
I understand this time of year may be exceptionally busy, however in 2025 you do not expect to be chasing orders, or for the common decency for customer services to answer an email. Not even a canned response acknowledging it has been received.
I wish I had read the reviews and avoided this company.
Failure to provide any kind of update will leave me no choice but to raise a chargeback with my bank, and then contact trading standards and use the consumer rights act 2015, to take this even further.
20 agosto 2025
Non scritta su invito
Risposta di School Trends
Hi Terri, we do apologise that your order has taken longer than 15 days to get to you, all our sales team are answering and replying to emails on the same day, so we do apologise if you haven't received a reply, if you would like an update the best way would be to give u a call on 0114 331 0233 and we can look into your order for you.
School Trends Team
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