I hate shopping here! Always issues shopping with Stevensons. Size guides are rubbish, sizing of items is awful too, items are frequently out of stock, quality is poor, name tags are sewn in stupid p... Leggi di più
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Great speedy service and really easy to navigate website. Always get my schools uniforms from them takes all the hassel out of shopping as returns are super easy too.
L'azienda ha risposto
We had very good experiences yesterday. The Sales assistant, Alan, is very kind, friendly and helpful. He did his best to help us find uniforms in right size, and ordered the one that not in stock.
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Last Monday, I went to collect my order at Stevenson in Summertown. The gentleman who assisted me was extremely polite, kind, and welcoming, always with a smile and a very respectful attitude. The i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di uniformi
- Negozio di abbigliamento per bambini
- Negozio di abbigliamento
- Negozio di scarpe
- Negozio di abbigliamento sportivo
Scritti dall'azienda
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Informazioni di contatto
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, Regno Unito
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4,4
Eccellente
2533 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
No payment plans like PayPal and others
How is it possible that Stevensons can be so expensive but yet have no payment plans for families? I honestly don’t know how people do it with these prices and no help. Flimsy thin items with high price tags so taking advantage.
17 aprile 2026
Non scritta su invito
Risposta di Stevensons
Thank you for the time taken to leave your review.
Multiple factors are taken into consideration when delivering a pricing structure, including the composition of garments and cost of production, alongside ensuring that we meet the individual requirements of the school for their desired aesthetic. All these points contribute to the sale cost of an item, and we are sorry to hear that you find our current pricing to be unreasonable. All our products are regularly price reviewed by both Account Managers and schools, and we are always working to deliver cost-effective products where feasible.
We appreciate your feedback and will ensure this is taken into consideration during future pricing reviews.
Kind regards,
Stevensons
I hate shopping here!
I hate shopping here!
Always issues shopping with Stevensons. Size guides are rubbish, sizing of items is awful too, items are frequently out of stock, quality is poor, name tags are sewn in stupid places and look like washing labels, refunds aren’t processed unless you chase and to top it off having paid for DPD tracked delivery, I started getting hoax texts on day of delivery purporting to be from DPD threatening storage charges unless click on link to rearrange delivery within 24 hours or item will be returned to sender! Stevensons reckon it’s a pure coincidence and nothing to do with them. Yeah right. I wouldn’t shop here if I had an alternative. Wish school would source an alternative supplier.
8 aprile 2026
Risposta di Stevensons
Thank you for getting in touch, and we are sorry to learn of your disappointment. This is certainly not the experience we want for our customers.
As outlined in our previous email, there has unfortunately been a significant national increase in phishing and hoax text messages impersonating delivery companies such as DPD. These messages are not generated by either DPD or Stevensons, and are often sent at random through number‑harvesting. They are frequently received around the same time customers are expecting genuine deliveries, which can understandably cause concern.
At present, I cannot see that any additional issues were raised regarding sizing or name labelling. However, if you do have any concerns in these areas, we would be more than happy to discuss them further and see how we can help.
Kind regards,
Stevensons
delivered quickly and was nephew happy…
delivered quickly and was nephew happy as always too hot in trousers.
8 aprile 2026
Risposta di Stevensons
Many thanks for taking the time to leave a review.
Risposta di Stevensons
Thank you for taking the time to leave a review.
My experience wasn't pleasant…
I previously raised complaints about the Reading showroom team exhibiting unwelcome behavior and attitude issues, even during pickup orders. However, it appears that you are compelled to purchase from them depending of which school your children attend.
14 aprile 2025
Risposta di Stevensons
Thank you for taking the time to leave a review.
We can see that you contacted us in August 2024 and that the matter was resolved at the time of your enquiry. The order associated with your review was an online home delivery purchase.
If you have any further comments or would like to share additional feedback, please feel free to contact us at readingbranch@stevensons.co.uk.
Kind regards,
Stevensons
Risposta di Stevensons
Many thanks for taking the time to leave a review.
Very good experience
We had very good experiences yesterday. The Sales assistant, Alan, is very kind, friendly and helpful. He did his best to help us find uniforms in right size, and ordered the one that not in stock.
10 aprile 2026
Non scritta su invito
Risposta di Stevensons
Thank you for taking the time to leave a review
Annoying and unhelpful to parents.
The logging in process is unnecessary hassle.
Why don’t you offer a name label service like other uniform providers?
If I could avoid using Stevensons I definitely would.
4 aprile 2026
Risposta di Stevensons
Thank you for taking the time to leave your review, and we’re sorry to hear that you were disappointed with your experience.
Customers are required to log in so that the website displays the correct uniform for the relevant school and year group. Based on previous customer feedback, this process helps to reduce errors and ensures that the correct items are selected at the point of purchase.
We currently offer both iron‑on and sew‑on name labels. However, we do not provide a service to apply these labels to garments. That said, we appreciate you sharing your feedback, and your comments will be passed to the relevant teams for consideration as part of future service reviews.
Kind regards,
Stevensons
Great speedy service and really easy to…
Great speedy service and really easy to navigate website. Always get my schools uniforms from them takes all the hassel out of shopping as returns are super easy too.
18 luglio 2025
Risposta di Stevensons
Many thanks for taking the time to leave a review.
Longtime customer of Stevensons…
I have been a customer of Stevensons for 8 years now and have had no problems with orders always kept up to date re your order & delivery
23 marzo 2026
Risposta di Stevensons
Thank you for taking the time to leave a review.
Risposta di Stevensons
Thank you for taking the time to leave a review.
Risposta di Stevensons
Thank you for taking the time to leave a review.
Risposta di Stevensons
Thank you for taking the time to leave a review.
Reliable , quick delivery, easy to order online.
31 marzo 2026
Risposta di Stevensons
Thank you for taking the time to leave a review.
Good quality uniform delivered promptly
Ordering process on the website is straightforward, clothes are of good quality and delivered promptly.
30 marzo 2026
Risposta di Stevensons
Thank you for taking the time to leave a review.
Great returns policy
I recently ordered some new school skirts for my daughter - they arrived promptly and in good condition.
I also remembered I had some rugby shorts to return for my son as I had ordered the wrong size. I initially presumed I had missed the return window, but then saw on the website that you have 365 days to return items. This is fantastic! I returned the shorts 6 months after I had bought them and got a full refund.
24 marzo 2026
Risposta di Stevensons
Thank you for taking the time to leave a review.
Amazing service
Amazing service. My daughter is really happy with her trousers. Thank you so much.
24 marzo 2026
Risposta di Stevensons
Thank you for taking the time to leave a review.
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