I have still not received my daughter's uniform, ordered 16th July, and she starts tomorrow. Order tracking states this was expected to be delivered by Saturday - nothing received and no reply to my e... Leggi di più
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very easy to locate our school and select required items and sizes. sizes are quite big but perfect to last the whole school year. delivery was quick, i stupidly didn't check delivery note a... Leggi di più
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School Trends have come on board with providing uniform at Clowne Junior School and we couldn't be happier. The service they provide is excellent and nothing is too much trouble. From providing the... Leggi di più
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We bulk order our school uniform from School Trends making it easier for parents to purchase and collect uniform from the school. Always have brilliant customer service and communication from Trace... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
With over 35 years of experience, we are the leading supplier of embroidered and printed uniforms, workwear, and personalised items. We specialise in serving Nursery, Primary & Secondary Schools, and Academies across the UK. Additionally, we provide decorated garments for various business sectors, including Care, Hospitality, Facilities Management, and Sports & Social Organizations. Our reputation is built on delivering high-quality decorated and plain garments at competitive prices.
Informazioni di contatto
9 Holbrook Enterprise Park, S20 3GL, Sheffield, Regno Unito
- hello@schooltrends.co.uk
- schooltrends.co.uk
4,3
Eccellente
1K recensioni
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Items not received and no reply from customer service
I have still not received my daughter's uniform, ordered 16th July, and she starts tomorrow. Order tracking states this was expected to be delivered by Saturday - nothing received and no reply to my email enquiry a week ago either. Absolutely awful start to school!
1 settembre 2026
Non scritta su invito
Risposta di School Trends
Hi Jemma, we are sorry to hear you haven't received your order yet. Our inbox is very busy at the moment, and we apologise for the slow response. You can call us with your order number and one of our team will be able to help you with this issue, if it is with our delivery partners we can sort a redelivery out for you or track it down. We would love to make this right, you can call us on 0114 331 0233,
Thanks
School Trends Team
I ordered in July and received items…
I ordered in July and received items within 5 days ordered again for my other child on the 9th August and still haven’t received my order and my son starts school in 2 weeks have sent a message so shall see what they come back with but don’t think I’ll be ordering again after seeing all these bad reviews if I’d of seen them before ordering I wouldn’t of ordered
19 agosto 2026
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Risposta di School Trends
Hi Kate,
Thank you for your review. We’re pleased to hear your first order arrived so quickly, and we understand why you may have expected a similar turnaround for your second order.
As our school uniform is embroidered to order, we advise allowing up to 15 working days from the date of order for dispatch, particularly during our busy summer period. Your order placed on 9th August is currently still within this timeframe.
We can see that you’ve contacted our Customer Service team, and one of the team will respond to you directly with further information regarding your order as soon as possible.
We understand how important it is to have everything ready for the start of school and appreciate your patience while your order is being prepared.
School Trends Team
Sizing off and poor customer service
Put 2 stars as jumpers purchased for my sons previous school were great quality however I ordered 3 new jumpers for his current school. 2 essential ones and one premium. Nothing premium about it the size is completely off short body long sleeves and advertised as same size as the others. Customer service shocking they expect you to pay to send a product back then pay to have another sent to me. Wouldn’t mind but meant to accept this as the supplier sends them like this (not my problem as a customer other than I have a product that is advertised as something it isn’t) luckily moving forward there are other suppliers for my sons school as poor customer care. My advice only go for essential jumpers the others best to avoid. My first email was ignored also
10 agosto 2026
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Risposta di School Trends
Hi Chloe,
Thank you for your feedback. We're sorry to hear that you weren't happy with the fit of the Cotton Rich sweatshirt.
Our Essential and Cotton Rich sweatshirts are different garment ranges, so although they may be labelled as the same size, the fit and measurements can differ between the two. Size guides are available for both ranges, and we advise allowing a manufacturing tolerance of up to 5% on garment measurements.
After receiving your photos, our team checked the garments for comparison and confirmed that the sizing was consistent with the stock supplied to us.
We are happy to offer a return for an exchange or refund if the fit isn't suitable, in line with our usual returns process.
We do apologise that your initial email wasn't responded to and appreciate you bringing this to our attention.
School Trends Team
Put the order in 4 weeks ago and clothes smell
Put the order in 4 weeks ago. 3 of the items arrived yesterday. They smell awful - like they've been stored in a warehouse full of cigarette smoke.
2 of the items are still to arrive. How it takes them so long to supply the items is a mystery.
The items are okay quality.
28 luglio 2026
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Risposta di School Trends
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience didn't meet your expectations.
We apologise for the delay in receiving your order. Unfortunately, we have experienced supplier delays on a small number of items recently, which can occasionally impact delivery times. We appreciate how frustrating this can be.
We're also very concerned by your comments regarding the smell of the garments. This is certainly not something we expect, and our warehouse and offices operate in a completely smoke-free environment. We'd really like the opportunity to investigate this further, as it's not an issue we've encountered before.
Please contact our customer service team with your order details so we can look into this and work with you to resolve the issue and get any updates on your remaining garments.
Kind regards,
The School Trends Team
Alway have used to order my little girl…
Alway have used to order my little girl uniform good quality and value for the money great bundles too
22 luglio 2026
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Risposta di School Trends
Hi, thank you so much for leaving a review! We are thrilled to hear you are pleased with the quality and value of our school uniforms we do always make sure that uniform is affordable for all families and with our new bundles it makes school uniform even more cost effective.
We hope you continue to use us in the future,
School Trends Team
Easy ordering and super quick delivery
Easy ordering and super quick delivery. Quality is good.
2 luglio 2026
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Risposta di School Trends
Hi, thank you for your review! We are always happy to hear that your order was delivered quickly for you, we always aim to get orders out the door as soon as possible especially in the summer, we hope you choose us again in the near future for your uniform,
School Trends Team
To order uniform was straight forward
To order uniform was straight forward, no confusion. Just one thing I’m surprised about, that they don’t have kids size 4-5 years, from 3-4 they jump straight to 5-6. 4-5 would be very good, because my little one is a this size.
21 giugno 2026
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Risposta di School Trends
Hi, thank you for your review. We are pleased to hear that you had no problems using the website and finding it straightforward to use. Apologise for the sizing it is how they are sized from the manufacturers but we can always look for alternatives to include more sizes,
School Trends Team
Great service and quickly delivered
Great service and quickly delivered
1 luglio 2026
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Risposta di School Trends
Hi Eileen! Thank you for your review we are happy to hear that your items were delivered quickly for you ready for a new term to begin in September, we always aim to have great service from all at School Trends. Hope to see you choose us again soon.
School Trends Team
Helpful, efficient service
Every time I contact School Trends they are very attentive. No they have changed the system, the orders are also coming through much quicker.
2 luglio 2026
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Risposta di School Trends
Hi Emma! Thank you so much for leaving us a review, we are pleased to see that you are pleased with the new website that we have, our orders are getting through the doors quick as ever this year! We hope that you continue to use us in the future,
School Trends Team
Goods not yet received
Surprised to receive a request to give a review. On your website you state that 92% of orders are made a shipped within 7 days. My order was placed 15 June and has not yet been received. Hopefully, it will be soon and then I will give an honest review on the quality of the merchandise. BTW I’m sure they will be good but cannot comment yet
1 luglio 2026
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Risposta di School Trends
Hi! We apologise that your order has taken longer than expected! In last last few weeks it has been 92% of orders have been sent out within 7 working days. If you wish you can email or call us for an update on your order we will be happy to help you. We apologise again for the delay on your order.
Thanks
School Trends Team
I had an excellent experience with…
I had an excellent experience with School Trends. The quality of their school uniforms is outstanding.
What really sets School Trends apart is their exceptional customer service. The team was friendly, professional, and incredibly helpful from start to finish. They responded promptly to my questions, made the ordering process simple, and went above and beyond to ensure everything was delivered on time.
It's refreshing to deal with a company that genuinely cares about its customers and takes pride in the products they provide. I highly recommend School Trends to any school or parent looking for high-quality uniforms and reliable, first-class service.
22 giugno 2026
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Risposta di School Trends
Hi, thank you so much for your review! We are delighted to hear your experience with us here at School Trends, we do always make sure that our team are able to help with any query and get those queries answered in a timely manner. We hope that you will continue to use us for all your uniform and printing needs.
School Trends Team
Struggled to locate my child’s school…
Struggled to locate my child’s school to do an order. I sent an email which was responded to within less than an hour. Customer service was absolutely brilliant and couldn’t be more helpful. Thank you
5 giugno 2026
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Risposta di School Trends
Hi, thank you so much for leaving a review! We are thrilled to hear that our team were able to assist you quickly on your query, we are always happy to help anyone, we hope that you continue to use us in the future,
School Trends Team
Great service
Great service, quick response if any issue. Very happy!
23 aprile 2026
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Risposta di School Trends
Hi, thank you so much for your review! We are super pleased to see that our team were able to get to you super speedy! Hope to see you shop with us again soon.
School Trends Team
Great uniform
Great uniform, fab leavers hoodies, they look brilliant and the children love them. Also a really helpful team when you email them. Thanks to Isobel for helping so quickly with my recent email enquiry. Great service and quality.
8 maggio 2026
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Risposta di School Trends
Hi, thank you so much for your review! We are so happy that you and the children love your leavers hoodies we do enjoy creating them.
Our team are always on hand to help with any query we're glad to hear that Isobel was able to help you. Hope to have you buy from us in the future,
School Trends Team
Feedback from a Headteacher
We have been working with School Trends as a new supplier for several months and have found them to be hard working, caring and professional.
They are doing all they can to keep the cost of uniform down for parents and have supported school events in various ways to engage the parent community.
24 aprile 2026
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Risposta di School Trends
Hi, thank you for your review. We are so glad that you are happy with the service that you receive from our team, we are able to help out whenever we can to help you and your parents. We hope to carry on supplying you and your parents with uniform fit for purpose.
Thanks
School Trends Team
Excellent Quality
Quick order and delivery service.
Been using you for years and always had excellent quality products.
Thank you
1 aprile 2026
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Risposta di School Trends
Hi, thank you for your review, we are thrilled to hear that you have been using us for years! We will always make sure all products are of high quality and shipped out to you as soon as they can! We hope that you continue to use us in the future,
School Trends Team
Really helpful customer service dept
I have been ordering from school trends for a couple of years and have found the quality to be far better than my local uniform shop.
I had some issues with sizing and a change in quality in my latest order but the response from school trends was absolutely fantastic. They got back to me very quickly and resolved the problem completely.
Pros: great quality, fantastic customer service response
Cons: the sizing is a bit erratic and changes a lot depending on the current supplier. Lead times can be long but not a problem for me personally.
23 marzo 2026
Non scritta su invito
Risposta di School Trends
Hi, thank you for taking the time to leave us a review! We do apologise for the sizing issues that you had, we do always try to resolve any issues that may occur for schools and companies. We will always make sure that you are happy with your garments in the end. We hope that you do continue to use us for your uniform.
School Trends Team
We were wanting to have staff uniform
We were wanting to use School Trends for staff uniform. Roxanne has been very helpful in sending us some samples for us to try and we have now placed an order. We have used School Trends for a long time now for the children's uniform and have not had any problems
17 marzo 2026
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Risposta di School Trends
Hi, thank you for your review, we are happy to hear that you have also chosen us for your staff uniform also alongside the pupils uniform. Amazing to hear that Roxanne was very helpful for you and sorting out samples etc. We do hope that you continue to use us.
School Trends Team
Excellent service
Slight problem with website when I tried to place my order, I contacted them and they sorted the problem straight away, brilliant customer service, great quality, great delivery time considering it was a personalised item.
19 febbraio 2026
Non scritta su invito
Risposta di School Trends
Hi, thank you so much for leaving a review, we do apologise for the problem you ran into while trying to order on our website, happy to hear that our lovely team were able to get it all sorted for you however, we do hope that you will use us again in the future,
Thanks
School Trends Team
Soft, quality feel to this uniform
Soft, quality feel to this uniform. Great service from School Trends Team, letting us know if any items are to follow and a timeline.
My staff told me that the really liked the feel and quality of the uniform, we order tshirts, polo tops and fleeces. We have a jade green with our own logo and it looks great.
9 marzo 2026
Non scritta su invito
Risposta di School Trends
Hi, thank you so much for your review! We are supper happy to hear that you and your staff are thrilled with the feel and quality of your garments from ourselves, we make sure all logos look amazing on all garments,
Hope to see you order with us again soon!
School Trends Team
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