I have still not received my daughter's uniform, ordered 16th July, and she starts tomorrow. Order tracking states this was expected to be delivered by Saturday - nothing received and no reply to my e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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very easy to locate our school and select required items and sizes. sizes are quite big but perfect to last the whole school year. delivery was quick, i stupidly didn't check delivery note a... Leggi di più
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School Trends have come on board with providing uniform at Clowne Junior School and we couldn't be happier. The service they provide is excellent and nothing is too much trouble. From providing the... Leggi di più
L'azienda ha risposto
We bulk order our school uniform from School Trends making it easier for parents to purchase and collect uniform from the school. Always have brilliant customer service and communication from Trace... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
With over 35 years of experience, we are the leading supplier of embroidered and printed uniforms, workwear, and personalised items. We specialise in serving Nursery, Primary & Secondary Schools, and Academies across the UK. Additionally, we provide decorated garments for various business sectors, including Care, Hospitality, Facilities Management, and Sports & Social Organizations. Our reputation is built on delivering high-quality decorated and plain garments at competitive prices.
Informazioni di contatto
9 Holbrook Enterprise Park, S20 3GL, Sheffield, Regno Unito
- hello@schooltrends.co.uk
- schooltrends.co.uk
4,3
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I asked for literature to hand out at…
I asked for literature to hand out at school and they were very helpful and prompt and sent me some personalised flyers for the schools parents evening along with a discount. Very helpful
24 giugno 2025
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Risposta di School Trends
Thank you so much for taking the time to share your fantastic feedback on Trustpilot! We are absolutely delighted to hear that you found our team to be so helpful and prompt.
It's particularly rewarding to know that the personalized flyers for your school's parents' evening, along with the discount, were so well-received. We always aim to provide tailored solutions and excellent service, and your comments truly highlight that we're achieving our goal.
We truly appreciate your business and are thrilled we could assist your school effectively. We look forward to continuing to support you in the future.
Kind regards,
The School Trends Team
They get back to you really fast with…
They get back to you really fast with questions, they didn't have the size on the website and this was sorted so fast and they extended my discount so I did not loose out. Highly recommend their products as well. I have used them 6/7 times now
24 giugno 2025
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Risposta di School Trends
We were delighted to hear that you've had such positive experiences with us, especially that we could assist you quickly with your size query and ensure you didn't miss out on your discount. It's always our goal to make things as easy and efficient as possible for our customers.
Your loyalty, having used us 6 or 7 times now, means a great deal to us, and we're so pleased you highly recommend our products.
Best regards,
The School Trends Team
Ordered Brownie uniform 11 days ago
Ordered Brownie uniform 11 days ago. Nothing has arrived and no response when I contacted them. Definitely won’t use them again.
23 giugno 2025
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Risposta di School Trends
Hi there,
Thanks for reaching out.
We understand your frustration, but it seems there might be a misunderstanding. We don't supply Brownie uniforms, so we wouldn't have your order for those items.
Could you please double-check where you placed your order and provide us with an order number if it's for something else you've purchased from us? This will help us look into it for you.
Thanks,
From the School Trends Team
very happy
very easy to locate our school and select required items and sizes.
sizes are quite big but perfect to last the whole school year.
delivery was quick, i stupidly didn't check delivery note and see a advised item to send note but when i emailed to say about missing item the email was responded to quickly and query answered.
my only quibble would be not having an age 4/5 option however than being said the 3/4 loos big enough to fit a 4 year old :)
18 giugno 2025
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Risposta di School Trends
Thanks for the Great Feedback!
We're thrilled you had such a positive experience! It's fantastic to hear you found our school easy to navigate and our items and sizes simple to select. We're glad our sizing is working out, designed to last the whole school year.
We also appreciate you highlighting our quick delivery and how we swiftly resolved your missing item query.
We've noted your suggestion for an age 4/5 option, and it's good to know our 3/4 size is working well for a 4-year-old.
Thanks again for your kind words!
From the School Trends Team
Staff are always friendly and…
Staff are always friendly and efficient. Uniform is of good quality and deliveries are generally on time.
12 giugno 2025
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Risposta di School Trends
Thank you so much for your incredibly kind words! We're thrilled to hear that our staff are consistently friendly and efficient, and that you're pleased with the quality of our uniforms. We also strive for on-time deliveries, so it's great to know we're meeting your expectations in that area. Your feedback means a lot to the entire team at School Trends!
Kind regards
The School Trends Team
Great service and products!!
9 giugno 2025
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Risposta di School Trends
We're thrilled to hear you're happy with our service and products! We really appreciate you taking the time to share your positive feedback.
Kind regards,
The School Trends Team
Lots of help from the customer service team!
I placed a recent order with school trends and had a little issue with payment, payment was pending on my end for some unknown reason for a few days but wasnt showing up on their system, we got there in the end and all was sorted.
Tracey who dealt with my issue was brilliant! Emailing back and forth with ways they were trying to resolve it etc.
We always use school trends for the uniform as it’s great quality but we are even happier to use them now knowing how well their team helps with issues.
6 giugno 2025
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Risposta di School Trends
We're so glad to hear that Tracey and the customer service team were able to help you resolve the payment issue quickly! It's always our goal to provide excellent support, and we're happy that our team's efforts reinforced your confidence in School Trends.
We appreciate you choosing us for your uniform needs and look forward to continuing to provide you with great quality and service.
Kind regards,
The School Trends Team
Email offer
Receive emails with offers. May bank holiday offer for 15% off didn’t work at checkout so I was gutted. On the off chance I emailed to see if I was the only person experiencing issues, turns out I wasn’t. Tracey emailed back quickly and with the good news the offer was extended so I could use the discount code. Thanks
5 giugno 2025
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Risposta di School Trends
Thank you for sharing your experience. We're genuinely sorry that you faced an issue with our May Bank Holiday offer at checkout.
We're very pleased to hear that Tracey was able to quickly resolve this for you by extending the discount, ensuring you could use the code. Your feedback is valuable, and it's great to know our team could provide a prompt solution.
Thanks again from the School Trends team for letting us know!
Professional, efficient Customer Services Team
Contacted the Customer Services Team regarding a query with a uniform order I had placed, the response was really helpful, leading to solving my issue quickly! A professional and prompt service! Thank you!
5 giugno 2025
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Risposta di School Trends
It's truly wonderful to receive such positive feedback! We're always striving to provide the best possible service, and it's incredibly rewarding to hear that our Customer Services Team at School Trends was able to help you so effectively. We understand how important it is to get uniform orders sorted quickly and professionally, especially as we head towards the summer and back-to-school period.
Knowing that we could resolve your issue promptly and that you found our service so helpful reinforces our commitment to excellent customer care.
Thank you again for choosing School Trends!
All super - thank you
Great customer service and lovely school bags delivered promptly for our new joiners :-)
2 giugno 2025
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Risposta di School Trends
Good morning S Tall,
Thank you so much for the lovely review! 😊 We're really glad to hear you were happy with the service and that the school bags arrived promptly for your new joiners. Wishing them a fantastic start—please don’t hesitate to get in touch if you need anything else!
Kind regards
School Trends
Customer service
I contacted school trends regarding my child needing a bigger size of pe kit. They replied to my email very quickly and informed me the size had been added. I then encountered another issue with the website not giving me a payment option and again they replied immediately and remedied this issue. 5 * customer service.
29 maggio 2025
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Risposta di School Trends
Hi Holly,
Thank you so much for your kind review! We're delighted to hear that our team was able to assist you quickly and resolve both issues efficiently. Providing helpful and responsive service is very important to us, so it's great to know we met your expectations. If you need any further help in the future, please don’t hesitate to get in touch!
Kind regards
School Trends
Great Customer Service
We have used School Trends for many years now. Ordering is easy and there’s always someone friendly available to answer our queries. Diane is lovely to deal with!
15 maggio 2025
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Risposta di School Trends
Good morning Teresa,
That's wonderful to hear! We're so glad that you've had such a positive experience with School Trends over the years. It's fantastic to know that you find our ordering process easy and that our team is always friendly and available to help with your queries. We'll be sure to pass along your kind words to Diane – she'll be thrilled to hear she's lovely to deal with!
Thank you for being such a loyal customer!
Kind regards
School Trends
We have used School Trends for our school book bags
We have used School Trends for our school book bags for many years. They have always been a great company to deal with. Orders are processed nice and quickly and the prices are very good.
16 maggio 2025
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Risposta di School Trends
Good afternoon Elaine,
Thank you so much for your kind words and continued support over the years!
We're so glad to hear you've been happy with our book bags and service over the years. It means a lot to us! We always aim to keep things quick, easy, and affordable — so it’s great to know we’re hitting the mark. Looking forward to many more years of working together!
Kind regards
School Trends
School Trends
School Trends has been our preferred supplier for a number of years and we have always received excellent service. Tracey, our account manager, is really helpful and always on hand to deal with any questions.
8 maggio 2025
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Risposta di School Trends
Good morning Joanne,
Thank you so much for your kind words and continued support! We’re delighted to hear that you’ve consistently had a positive experience with School Trends. Tracey will be especially pleased to know her support has made a difference. We truly value your partnership and look forward to continuing to work with you.
Kind regards
School Trends
Good quality
Good quality. Good and quick feedback from the customer service. Fast delivery
14 aprile 2025
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Risposta di School Trends
Hi Florencia
Thank you for your great review! We're so glad to hear you were happy with the quality, our customer service, and the speedy delivery. We really appreciate your support and hope to serve you again soon!
Kind regards
School Trends
Great Service!
Great service from very helpful Staff - Tracey has been helpful throughout the ordering process. Will be ordering again in the future!
2 maggio 2025
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Risposta di School Trends
Hi Louise,
Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we’ll be sure to pass your compliments on to Tracey—she’ll be delighted! We look forward to welcoming you back for your next order.
Kind regards
School Trends
Thank you Annette
Thank you Annette. First class service from School Trends and prompt response... very happy customer. :)
30 aprile 2025
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Risposta di School Trends
Good afternoon Emma,
Thank you for your lovely feedback! We’re so pleased to hear you had a first-class experience with us, and we’ll be sure to pass your thanks on to Annette. It means a lot to know you're a happy customer—we hope to serve you again soon! 😊
Kind regards
school Trends
Always have found the service really…
Always have found the service really good, the quality of items is also good. Our service manager is always available via telephone which I find really useful.
29 aprile 2025
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Risposta di School Trends
Good afternoon Lilliput Preschool,
Thank you for your kind words and continued support! We're delighted to hear that both our service and product quality have met your expectations. It's great to know your service manager has been readily available and helpful—we’ll make sure they see your feedback. We really value your partnership!
Kind regards
School Trends
We have been dealing with this company…
We have been dealing with this company for a number of years for our uniforms and school bags and have always received excellent service and the quality is excellent. Our orders are processed quickly and Tracey is fantastic to deal with.
25 aprile 2025
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Risposta di School Trends
Hello Louise,
Thank you so much for your continued trust over the years! We're thrilled to hear that you've consistently received excellent service and quality from us. It’s wonderful to know that Tracey has been fantastic to work with—we’ll be sure to pass along your kind words. We truly value your loyalty and look forward to supporting you for many more years to come!
Kind regards
School Trends
Excellent customer service
We have used School Trends for many years now as our preferred school uniform supplier. We have always received great service and Tracey our account manager is always quick to action any requests.
The quality of the uniform is excellent and our parents/carers are happy with the products supplied.
25 aprile 2025
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Risposta di School Trends
Hi Kelly,
Thank you for your continued support and loyalty over the years! We’re so pleased to hear that both you and your parents/carers are happy with the quality of our uniforms. Tracey will be delighted to know her responsiveness has made a difference—we’ll be sure to share your kind words with her. It’s a pleasure working with you, and we look forward to continuing our partnership!
Kind regards
School Trends
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