Ronseal Recensioni 

824
TrustScore 2 su 5

2,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

At Ronseal, we’re always looking to improve and ensure we do ‘Exactly what it says on the tin’, THIS IS A JOKE !!!!!!!!!!!!!!!!!!!!!! The fence paint was so thin and watery, even though I st... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The Ronseal precision paint sprayer is the worst thing i’ve ever purchsed. Despite buying the correct paint the spray went everywhere! Changing the direction if the nozzle from 1-2 made no differe... Leggi di più

Valutata 2 stelle su 5

Just opened a new tin of Ronseal Varnish - my first impressions were quite good. But less than one third of a can I see a large rust spot on the spine of the can on the inside. This is leaking a d... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

We bought 2 tins of interior varnish deep mahogany and followed the instructions very carefully. Unfortunately the varnish seems to be very 'soft' and gets damaged very easily. We're going to have t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di tinte e vernici

Informazioni su Ronseal

Scritti dall'azienda

Let's be honest. Most people don't enjoy DIY tasks. One job can turn into many. Fear not. The team at Ronseal are here to tell you exactly what you need to know to get the job done. As painlessly and as quickly as possible. And, the performance of our products mean it’ll be a while before you have to do the job again. That’s because, with Ronseal, you can be assured that our products perform exactly how we say they will. We keep our instructions and product descriptions as clear and straight-forward as possible. That way you know what you’re getting. And can be sure you choose the right tools for the job. That’s why Ronseal – Does Exactly What It Says On The Tin.

Help & Support (UK)
Opening hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm

Get the job done right, first time!

Our product range covers:

Garden Woodcare
Protecting your decking, fences, sheds and garden furniture – and keeping them looking good for longer.

Home Woodcare
Taking care of the wood inside the home, such as tables, floors and doors. Paint to give your kitchen tiles a make-over, your floor a refresh and prep to cover wood knots before you get started on your emulsion. Wall & wood fillers and products that make sure you get a good finish to your project.

We spend a lot of time developing our range of products. And listening to what you have to say helps us do this. We always encourage feedback. That way our Research & Development labs can make sure we’re using our latest technology to the best effect – making products that will get your DIY job done.

Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

824 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,1

Tutte le recensioni

(824)

132 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Absolutely shocking fence pain…

Bought the Ronseal fence paint on the basis of having had a good experience previously. Oh how I have regretted my decision of buying this utter rubbish. As many reviewers have said, the paint is jelly like and very watery. It covers absolutely nothing due to being so thin and watery.
After 8!!! applications it finally looks vaguely acceptable on my gate and bin store. This has taken me 3 days to allow for the paint to dry.
I’m under no illusion, that I’ll have to repaint everything again in a few months.
I won’t EVER buy Ronseal again.

17 aprile 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Robert,


Thank you so much for leaving this review.

We are so sorry to hear you are not satisfied with the quality of our fence paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valutata 1 stelle su 5

Shocking inconsistency in paint shades

Today, Sunday 13th April, I purchased two tins of Ronseal Ultimate Protection Decking Paint in the shade ‘Slate’. After thoroughly preparing my decking, I used the first tin, which applied as a light grey with a blue tint. However, upon opening and applying the second tin, it became immediately apparent that the shade was significantly different—much darker grey, albeit still with a blue tint.

While I understand there can sometimes be slight variation between batches, the difference in these tins is substantial and unacceptable. I have photos to clearly demonstrate the contrast, and I’m confident anyone will agree that this is not within acceptable manufacturing tolerance.

I have spent the majority of my day preparing and painting my decking, only to be left with a patchwork finish in two completely different colours.

13 aprile 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi,

Thank you for taking the time to bring this to our attention.

We’re so sorry to hear of the disappointing experience you have had using Ronseal Ultimate Protection Decking Paint.

We have very high standards for our products, and this is not aligned with the expectations we have.

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Valutata 1 stelle su 5

I've never seen paint like it...watery…

I've never seen paint like it...watery jelly, reminds me of school deserts, absolutely useless in application...I doubt I can return it either as it seems by all the reviews this is how the product should be, definitely doesn't do what it says on the tin... absolutely a waste of my hard earned money!

8 aprile 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Tracey,

Thank you for taking the time to bring this to our attention.

We’re so sorry to hear of the disappointing experience you have had using our paint.

We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Valutata 1 stelle su 5

Awful product

Awful product. Like others said, their One Coat has jelly-like consistency and nothing close to one coat only. We also got a refill pouch and it's absolutely useless, it's so watery it disappears as soon as you apply it.

7 aprile 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Monika,

Thank you for taking the time to bring this to our attention.

We’re so sorry to hear of the disappointing experience you have had using Ronseal One Coat.

We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Valutata 1 stelle su 5

Definitely NOT one coat

Same as a lot of others on reviewing this product..... It says it needs just ONE COAT...... It's called Ronseal One Coat Fence Paint. Nope...... it needs at least 3 coats. I couldn't believe it and even caked it on, so thickly in areas to see if it made a difference. Nope. No difference. It's certainly not worthy of its name or claim to be One Coat.

5 aprile 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi,

Thank you for taking the time to bring this to our attention.

We’re so sorry to hear of the disappointing experience you have had using Ronseal One Coat Fence.

We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Valutata 1 stelle su 5

Used their new ‘One Coat Everywhere’…

Used their new ‘One Coat Everywhere’ product. Again water-based rubbish. Sold as durable, grease proof, can wash it down etc. Wiped once with a damp cloth, ever so lightly, and you can see the marks where the micro fibre cloth has marked the sheen in the paint.

It’s basically just cheap emulsion with clever branding. Does not perform how the labels would lead you to believe.

4 aprile 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Neil,

Thank you for taking the time to bring this to our attention. We are so sorry to hear you are not satisfied with the quality of our One Coat Everywhere Paint.

We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

We would greatly appreciate the opportunity to discuss this further with you to try to find a resolution, we have requested further information so our customer service team can reach out.

Valutata 1 stelle su 5

Terrible Terrible product


Terrible Terrible product.

Ronseal fence life + 5 year ( safe)

This stuff is terrible. Just horrible runny jelly like substance, no matter how much you mix it. It just doesn’t stick to the brush or the wood. Coat after coat and the stuff just disappeared from the wood. It seems to be 90 % water with a hint of colour. Its just complete garbage. Will go with a different brand and restart as it’s just horrible and un usable.
I took one tub back to the shop as I originally though it was off but it appears this is just how it it.

1 aprile 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Paul,

Thank you for taking the time to leave this review.

We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion. We have very high standards for our products, and this is not aligned with the expectations we have.

Our commitment to customer service is of the utmost importance to us, we’ve requested your details and would really like to get in touch to find out more in order to turn this experience around for you.

Valutata 1 stelle su 5

Graphite interior varnish

We purchased graphite interior varnish for our wooden living room floor after reading some reviews saying it was the best and you could walk across it in high heels and it wouldn't chip. My husband spent hours and a lot of money preparing the floor ready to varnish and he followed ALL directions on the tin whilst applying it. It came out really thick like paint and you couldn't see the wood grain through it. We thought that once it had time to soak in it would look different the next day. However it didn't, it was applied less than a month and it was already looking scuffed and chipped. It has now been 3 months since it was done and it looks like it's been down years.

18 dicembre 2024
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Matthew,

We’re grateful that you have taken the time to provide us with this important feedback.

We are so sorry to hear you are not satisfied with the quality of our interior varnish. We have very high standards for our products, and this is not aligned with the expectations we have.

We would greatly appreciate the chance to make this right for you, so we've requested your details to reach out personally and hear more about what has happened here.

Valutata 1 stelle su 5

WTF is this crap

How are Ronseal allowed to sell this?
And what exactly is it? It like painting using runny jelly, when comes into contact with a porous surface it evaporates instantaneously. Like a really bad magic trick.

28 marzo 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Matt,

Thank you so much for leaving this review.

We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion. We really value your feedback so we can continually work to make products that reach the high standards that both we and our customers expect of us.

Our commitment to customer service is of the utmost importance to us, we’ve requested your details and would really like to get in touch to find out more in order to turn this experience around for you.

Valutata 1 stelle su 5

Thousands of people cannot be wrong...!!

Anyone wishing to sign up to a Class Action claim against Ronseal products? Like the thousands and thousands of people told that they have not applied the product properly, its an insult having paid so much money to them for such inferior products! 5 year product promise?? They have stopped replying to me now, so it isn't ending here. Unlike Ronseal products, I promise to ensure a satisfactory result! I even have the backing of Trading Standards whom have advised the course of action I need to take.

24 marzo 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Bob,

Thank you for taking the time to leave this review.

We are so sorry to hear about the unsatisfactory experience you have had with Ronseal and that you are disappointed in the customer service you have received.

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Valutata 1 stelle su 5

meant to be one coat and 5 years…

meant to be one coat and 5 years weather proof should be renamed 100 coats and 5 months weatherproof spent a small fortune on the grey paint got the supposed one coat that guarantees to last 5 years all weather proof. its took 4 or 5 coats its like water yes weve stirred it shaken it etc and it all needs redoing again this year when it only got done in August
Don't waste your money

22 marzo 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Laura,

Thank you for taking the time to bring this to our attention. We're so sorry to hear that our Fence Paint hasn't lived up to your expectations on this occasion.

We have very high standards for our products, and this is not aligned with the expectations we have.

We'd really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valutata 1 stelle su 5

Never again am I buying Ronseal

Never again am I spending £28 x 2 tins of ronseal slate coloured fence paint. I have 15 fence panels to paint and 1 panel is taking 4 coats and it still needs another 1 or 2.. DONT WASTE YOUR MONEY ON TINS OF WATER.. IT WILL TAKE YOU FOREVER!!!!!

18 marzo 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Jamie,

Thank you for taking the time to leave this review. We're so sorry to hear of the disappointing experience you have had using our Fence Paint.

We have very high standards for our products, and this is not aligned with the expectations we have.

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Valutata 1 stelle su 5

I bought a tin of Ronseal"10 year

I bought a tin of Ronseal"10 year, performance guarantee weatherproof wood paint" recently and I am very disappointed. I am not a professional but have done enough painting to be able to gauge a good enough paint and this one is awful. 10 year guarantee! I could be coating with this paint on the same door for 10 years and still do not have confidence it will do the job. I don't know if it's a ploy so people buy more of their paint to do the job but it certainly works the other way with me as I "WILL NOT" be purchasing anything Ronseal again at this rate. I was saying to my wife about the fence paint is probably still good but after reading the reviews about that on here I will be giving that a wide berth also.

18 marzo 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Ronald,

Thank you for taking the time to leave this review. We’re so sorry to hear of the disappointing experience you have had using our Ronseal Weatherproof Wood Paint.


We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Valutata 1 stelle su 5

ronseal ultimate decking stain

ronseal ultimate decking stain. Complained about this product last year because it was so awful. after much to and fro (how did i prepare decking how did i paint decking replied i have been painting my decking for 20 plus years) they sent me vouchers for the same product!! so maybe it was a bad batch so try again. if possible its even worse this year big lumps of clay like substance suspended in a watery solution. my paint stirrer was useless and i don't have the machine that b and q use to mix paint. so i chucked it out and used my £6 johnson and spear decking stain which went on like a dream

14 marzo 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Hazel,

We’d really like to extend our apologies for the disappointment you’ve had with the application of Ronseal Ultimate Decking Stain.

We want to assure you that this is not something we would expect from our products. It is our priority to ensure that all of our customers achieve the best results when using our products.

We would greatly appreciate the opportunity to discuss this further with you to try to find a resolution, we have requested further information so our customer service team can reach out.

Valutata 1 stelle su 5

I wish i had read the reviews before i…RUBBISH PRODUCT

I wish i had read the reviews before i bought this RUBBISH, absolute piss take saying this is 1 coat. Consistency of water and this will take a minimum of 3 coats or more to do the job. I will not buy any other Ronseal products in future after this.

8 marzo 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Robert,

Thank you so much for leaving this review. We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion.

We have very high standards for our products, and this is not aligned with the expectations we have.

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Valutata 1 stelle su 5

Tin leaked during delivery

I received the item on the sunniest day of the year so far and decided to apply it straight away. However, on opening the packaging I discovered the tin had been leaking despite the lid being taped down. There was solution all over the handle, the tin and the inside of the bag. Looks like another wait for a new delivery and a sunny day. Ronseal - leaks from the tin.

8 marzo 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Jeff,

Thank you for taking the time to bring this to our attention. We’re so sorry to hear of the disappointing experience you have had using our product.

We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valutata 1 stelle su 5

Ronseal fence + paint

I bought some Ronseal fence + paint and it’s awful! My fence has taken 3 coats and it’s still patchy so I’m sadly going to have to buy another tin ( or tins ) of paint on top of the 10 litres I’ve already purchased. I was expecting 2 coats as some of my fencing was freshly cut bare wood, but 3-4 is an horrendous amount of work. I went with ronseal as I used some of their products to paint fencing with about 5/6 years ago and it was fantastic.

2 marzo 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Nikon,

Thank you for bringing this to our attention. We’re so sorry to hear of the disappointing experience you have had using our Ronseal Fence Life + Paint.

We have very high standards for our products, and this is not aligned with the expectations we have.

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Valutata 1 stelle su 5

Have used Ronseal Decking paint…

Have used Ronseal Decking paint (Willow) for the last 5 years or so on Decking, Shed, Summerhouse etc due to how well it covered irrespective of the condition of the wood. It only ever needed one coat and one pot would go a long way !
However, have recently bought 3 tins of the supposed same product from 3 different suppliers and all of them have been useless, the paint is little thicker than water and does not even cover previously painted surfaces and has no effect at all on bare wood. I have tried all manner of stirring and mixing methods in an attempt to thicken the paint with no success at all. Initially I assumed I had purchased a faulty tin hence buying 2 more from different sources, but the paint quality from each of 3 tins were equally inadequate and unusable. These tins are not cheap but I don't mind paying a premium for a good product .. this one used to be, but unfortunately most certainly isn't anymore !

22 febbraio 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Rob,

Thank you for bringing this to our attention.

We are so sorry to hear of the disappointing experience you have had using the Ronseal Decking Paint.

We have very high standards for our products, and this is not aligned with the expectations we have.

We would greatly appreciate the chance to make this right for you, so we've requested your details to reach out personally and hear more about what has happened here.

Valutata 1 stelle su 5

Ronseal Decking Stain - Peeled in less than 6 Weeks

Had new decking laid last October and finalised in December. My Chippy Used Ronseal Decking Stain as per instructions including outside temperature and spent 2 days giving it 3 coats.

In less than 6 weeks the Ronseal Stain has peeled ??? contacted Ronseal, gave them all the details of the Stain, Pictures, Dates etc and have since heard nothing despite 3 original emails day 1 in response to Ronseal's 2 emails with info required, then 2 further email asking how they intend to remedy the situation both have been met with a resounding Silence.

I can see a MCOL being submitted for the costs of the original work and further claims to rectify the issues if Ronseal has not even got the courtesy to respond

3 febbraio 2025
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi Jef,

Thank you for taking the time to bring this to our attention. We are so sorry to hear about the unsatisfactory experience you have had using our Decking Stain and that you are disappointed in the customer service you have received.

We would really like to assist in getting this resolved for you and have requested further information so our customer service manager can reach out personally to investigate further.

Valutata 1 stelle su 5

Does not do what it says on the tin. (Ronseal )

Bought £20 tin of Ronseal metal paint to paint
Outside table & chairs.
Did everything what the instructions said on the tin.
I can scrape my finger nail on the metal painted.
It just comes off in flakes ( not bonded to alliminium )
I contacted Ronseal over 4 weeks with numerous emails.They came up with numerous excuses but not an answer.I gave up contacting them in the end they would not admit a problem.(It does not do what it says on the tin?)

1 novembre 2024
Non scritta su invito
Logo di Ronseal

Risposta di Ronseal

Hi,

Thank you for taking the time to get in touch, your feedback is important to us.

We are so sorry to hear about your disappointing experience using our product. We would greatly appreciate the opportunity to make this right for you. We have requested further information so our customer service manager can reach out personally to turn this experience around for you.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più