Dulux Recensioni 1.765

TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I chose Village Maze by Dulux walls and ceilings range. How well the end result is will depend on prep work, tools and painting skill. I am a perfectionist so there was a lot riding on this particular... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a dozen or so leftover tins of paint of all sorts of brands. While Resene accepted their own brand without issue, they wanted to charge $100 for the remaining tins (calculated at approximat... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Dulux should not be using a puppy, or any dog, in their adverts. They're encouraging people to go out and get one because they look 'cute.' There are hundreds of dogs being rescued because of cruelty... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exemplary service provided by Saima Mahmood!! I experienced a quality issue with my paint and called CC. I spoke with Saima and she was knowledgeable and went above and beyond to make sure my concerns... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di tinte e vernici

Scritti dall'azienda

We want to help you gain confidence in colour, and inspire you to create your own beautiful living space. You are at the heart of what we do, and Dulux is here to support you at every step of the decorating process. Whether it be product or colour advice, our expert team is on hand to give you the guidance you need. Our aim is to respond to all contacts within 24 hours, answer telephone calls within 4 rings and answer live chats within 1 minute. No matter how big or small the project, Dulux can help you transform your home.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

1765 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Dulux Village Maze walls and ceilings. Buy with confidence.

I chose Village Maze by Dulux walls and ceilings range. How well the end result is will depend on prep work, tools and painting skill. I am a perfectionist so there was a lot riding on this particular paint. I was going to choose the Diamond range at £70 a tin but convinced myself it was OK to buy cheaper and do a good job. A 5L tin was pleasantly priced at only £25 in B&M compared to £36 in BnQ. My dull, drab hallway is now complete. The paint left no lines, bumps, patches. I touched up small areas the day after. I have zero regrets not paying £45 more for Dulux Diamond. Please buy with confidence. But invest in quality tools.

11 aprile 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

Thank you for your kind words and for being one of our loyal customers. All the best with your future decorating, remember we are here for all your decorating needs. Aneliese.

Valutata 1 stelle su 5

Say NO to using animals in adverts.

Dulux should not be using a puppy, or any dog, in their adverts. They're encouraging people to go out and get one because they look 'cute.' There are hundreds of dogs being rescued because of cruelty and neglect.
People don't realise that dogs need care, love and undivided attention. Food, a warm home and a vet all need to be provided by owners'. A Dog gives its owner much pleasure and devotion and asks for very little in return. Animals of any type, or breed, need these conditions. So, to all Companies who use, or are thinking of using animals in their advertisements, I say: "You need to think before you act. Think of the harm and distress you could be inflicting on a defencless animal. I am now looking after my third rescued dog. He's happy, as am I having him.

11 aprile 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

Hi Bridget, thank you for your comment and rest assured we take your feedback very seriously. We strongly believe responsible dog ownership should always come first and encourage anyone considering a dog to do their research and understand the commitment involved. The Dulux Dog has long been part of our brand heritage and much loved by generations, and our focus has always been on celebrating the positive role dogs play in our lives. That's why, for over 40 years we have supported the Old English Sheepdog Rescue & Welfare charity, helping to raise funds that provide shelter, care, medical treatment and loving homes for Old English Sheepdogs in need.

We hope this helps provide some reassurance to you and thank you again for getting in touch.

Let us know if you need any further support. Helen.

Valutata 5 stelle su 5

Dulux customer service

I raised an issue earlier this week about one of their products and their customer service has been amazing. I am completely satisfied with the outcome and would definitely recommend them.

10 aprile 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

Hi Peter, glad to hear we could help here. We appreciate your recommendation and are grateful for your feedback. Helen.

Valutata 2 stelle su 5

Colour problem

Exterior wood paint gave good coverage and was easy to apply, but the colour was very disappointing. Shown as dark green on the tin and the web-site but actually a bright pea-green colour when applied. Why can't Dulux get this right?

8 aprile 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

Hello Chas, we appreciate your feedback on the paint's coverage and application. We're sorry the colour didn't match expectations based on the tin and website. I am happy to investigate this for you, please can you email in the can details and include your reference number TAC 3790019 to:

duluxcustomerservices@akzonobel.com

Many thanks, Caroline

Valutata 5 stelle su 5

My Cinema Room

Viki was very helpful, professional and knowledgeable, on their website live chat it was almost an instant connection so doesn't take that long to get the information you require so all good and definitely recommend if you have any queries regarding you project.

8 aprile 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

Thank you for your feedback Simon. I will certainly pass your kind comments onto Viki :).

Caroline

Valutata 5 stelle su 5

Dulux continues to impress with its…

Dulux continues to impress with its high-quality paints and reliable results. The coverage is excellent, often needing fewer coats than other brands, which saves both time and effort. The consistency is smooth and easy to work with, making application straightforward whether you’re a DIY beginner or more experienced.

The colour range is another standout feature, offering a wide variety of shades to suit any style or room. Once applied, the finish looks professional and durable, holding up well over time without fading or marking easily.

While it can be slightly more expensive than some alternatives, the quality more than justifies the price. Overall, Dulux is a trusted choice that delivers a flawless finish and great long-term value.

4 aprile 2026
Logo di Dulux

Risposta di Dulux

Thank you for your 5star review. We are glad to hear you are happy with the product performance and colours we have available. :)

Caroline

Valutata 5 stelle su 5

Really great help

Really great help, managed to get all the colours that I needed.

31 marzo 2026
Logo di Dulux

Risposta di Dulux

Thank you for your 5 star feedback, glad we were able to help :)

Valutata 5 stelle su 5

Dulux paint

I have used the website to order dulux paint before, it's was always a great experience. This time I had to cancel my order because I made a mistake with the colour. It was easy to sent them an email and ask for a cancellation. I got a promt reply and help with cancellation.

6 aprile 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

Thank you for the lovely feedback :)

Valutata 5 stelle su 5

Amazing. Thanks Guys

We had a dozen or so leftover tins of paint of all sorts of brands. While Resene accepted their own brand without issue, they wanted to charge $100 for the remaining tins (calculated at approximately 4 litres). Prior, I had looked at their website and read: A small charge applies to non-Resene branded products
Resene charges a PaintWise levy on retail paint purchases of 25c per litre. Based on this, I expected to pay just a few dollars - certainly not $100!

So I went down the road to Dulux with the remaining mixed brands, where they were just going to charge 25c per litre. As it transpired, the quantity was so little that they waived the charge.

29 marzo 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

We appreciate you sharing your experience John!

Valutata 4 stelle su 5

I would like to thank especially Helena…

I would like to thank especially Helena Mahmood, from Technical Service and Customer Service team, who provided outstanding service resolving the online paint ordering delivery time issue and liaising local decoration center to arrange the delivery for tomorrow. Truly appreciate the time, patience and professionalism you presented during the dealing. Thank you Heena, you are a star! Ste

1 aprile 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

Thanks for allowing us to sort this out for you Stella! Good luck with the decorating! Helen.

Valutata 5 stelle su 5

After a disastrous encounter with a 10L…

After a disastrous encounter with a 10L pot of paint in our car and writing to Dulux I received a prompt reply from Nav.
His curtesy, concern and apology along with further advice was welcomed. We will continue to be Dulux customers!

28 marzo 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

We appreciate you sharing your experience Fiona! We're happy to hear that our team provided helpful advice and support. Thank you for being a loyal customer! Helen.

Valutata 5 stelle su 5

Exemplary service provided by Saima…

Exemplary service provided by Saima Mahmood!! I experienced a quality issue with my paint and called CC. I spoke with Saima and she was knowledgeable and went above and beyond to make sure my concerns were addressed promptly. Staff like her are an asset to Dulux and my trust in Dulux has been restored.

27 marzo 2026
Non scritta su invito
Logo di Dulux

Risposta di Dulux

Thanks so much for the lovely feedback - we will certainly pass that onto Saima. Thanks Helen.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più