I chose Village Maze by Dulux walls and ceilings range. How well the end result is will depend on prep work, tools and painting skill. I am a perfectionist so there was a lot riding on this particular... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I chose Village Maze by Dulux walls and ceilings range. How well the end result is will depend on prep work, tools and painting skill. I am a perfectionist so there was a lot riding on this particular... Leggi di più
L'azienda ha risposto
We had a dozen or so leftover tins of paint of all sorts of brands. While Resene accepted their own brand without issue, they wanted to charge $100 for the remaining tins (calculated at approximat... Leggi di più
L'azienda ha risposto
Dulux should not be using a puppy, or any dog, in their adverts. They're encouraging people to go out and get one because they look 'cute.' There are hundreds of dogs being rescued because of cruelty... Leggi di più
L'azienda ha risposto
Exemplary service provided by Saima Mahmood!! I experienced a quality issue with my paint and called CC. I spoke with Saima and she was knowledgeable and went above and beyond to make sure my concerns... Leggi di più
L'azienda ha risposto
We want to help you gain confidence in colour, and inspire you to create your own beautiful living space. You are at the heart of what we do, and Dulux is here to support you at every step of the decorating process. Whether it be product or colour advice, our expert team is on hand to give you the guidance you need. Our aim is to respond to all contacts within 24 hours, answer telephone calls within 4 rings and answer live chats within 1 minute. No matter how big or small the project, Dulux can help you transform your home.
Akzonobel, Wexham Road, SL2 5DS, Slough, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great response from the team. Handled professionally.

Risposta di Dulux
I chose Village Maze by Dulux walls and ceilings range. How well the end result is will depend on prep work, tools and painting skill. I am a perfectionist so there was a lot riding on this particular paint. I was going to choose the Diamond range at £70 a tin but convinced myself it was OK to buy cheaper and do a good job. A 5L tin was pleasantly priced at only £25 in B&M compared to £36 in BnQ. My dull, drab hallway is now complete. The paint left no lines, bumps, patches. I touched up small areas the day after. I have zero regrets not paying £45 more for Dulux Diamond. Please buy with confidence. But invest in quality tools.

Risposta di Dulux
I waited only few seconds to establish communication with an expert. I asked a quastion about Dulux color codes and he reply to me in 10 seconds!

Risposta di Dulux

Risposta di Dulux
Dulux should not be using a puppy, or any dog, in their adverts. They're encouraging people to go out and get one because they look 'cute.' There are hundreds of dogs being rescued because of cruelty and neglect.
People don't realise that dogs need care, love and undivided attention. Food, a warm home and a vet all need to be provided by owners'. A Dog gives its owner much pleasure and devotion and asks for very little in return. Animals of any type, or breed, need these conditions. So, to all Companies who use, or are thinking of using animals in their advertisements, I say: "You need to think before you act. Think of the harm and distress you could be inflicting on a defencless animal. I am now looking after my third rescued dog. He's happy, as am I having him.

Risposta di Dulux
I raised an issue earlier this week about one of their products and their customer service has been amazing. I am completely satisfied with the outcome and would definitely recommend them.

Risposta di Dulux
Exterior wood paint gave good coverage and was easy to apply, but the colour was very disappointing. Shown as dark green on the tin and the web-site but actually a bright pea-green colour when applied. Why can't Dulux get this right?

Risposta di Dulux
Viki was very helpful, professional and knowledgeable, on their website live chat it was almost an instant connection so doesn't take that long to get the information you require so all good and definitely recommend if you have any queries regarding you project.

Risposta di Dulux
Dulux continues to impress with its high-quality paints and reliable results. The coverage is excellent, often needing fewer coats than other brands, which saves both time and effort. The consistency is smooth and easy to work with, making application straightforward whether you’re a DIY beginner or more experienced.
The colour range is another standout feature, offering a wide variety of shades to suit any style or room. Once applied, the finish looks professional and durable, holding up well over time without fading or marking easily.
While it can be slightly more expensive than some alternatives, the quality more than justifies the price. Overall, Dulux is a trusted choice that delivers a flawless finish and great long-term value.

Risposta di Dulux

Risposta di Dulux
I have used the website to order dulux paint before, it's was always a great experience. This time I had to cancel my order because I made a mistake with the colour. It was easy to sent them an email and ask for a cancellation. I got a promt reply and help with cancellation.

Risposta di Dulux
We had a dozen or so leftover tins of paint of all sorts of brands. While Resene accepted their own brand without issue, they wanted to charge $100 for the remaining tins (calculated at approximately 4 litres). Prior, I had looked at their website and read: A small charge applies to non-Resene branded products
Resene charges a PaintWise levy on retail paint purchases of 25c per litre. Based on this, I expected to pay just a few dollars - certainly not $100!
So I went down the road to Dulux with the remaining mixed brands, where they were just going to charge 25c per litre. As it transpired, the quantity was so little that they waived the charge.

Risposta di Dulux
Great customer service from Deepa. Very helpful!

Risposta di Dulux
I would like to thank especially Helena Mahmood, from Technical Service and Customer Service team, who provided outstanding service resolving the online paint ordering delivery time issue and liaising local decoration center to arrange the delivery for tomorrow. Truly appreciate the time, patience and professionalism you presented during the dealing. Thank you Heena, you are a star! Ste

Risposta di Dulux
After a disastrous encounter with a 10L pot of paint in our car and writing to Dulux I received a prompt reply from Nav.
His curtesy, concern and apology along with further advice was welcomed. We will continue to be Dulux customers!

Risposta di Dulux
Exemplary service provided by Saima Mahmood!! I experienced a quality issue with my paint and called CC. I spoke with Saima and she was knowledgeable and went above and beyond to make sure my concerns were addressed promptly. Staff like her are an asset to Dulux and my trust in Dulux has been restored.

Risposta di Dulux
Very helpful online chat member of staff called Neve. I had a problem with a colour match and she offered me a voucher to the value of my purchase.

Risposta di Dulux
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.