At Ronseal, we’re always looking to improve and ensure we do ‘Exactly what it says on the tin’, THIS IS A JOKE !!!!!!!!!!!!!!!!!!!!!! The fence paint was so thin and watery, even though I st... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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At Ronseal, we’re always looking to improve and ensure we do ‘Exactly what it says on the tin’, THIS IS A JOKE !!!!!!!!!!!!!!!!!!!!!! The fence paint was so thin and watery, even though I st... Leggi di più
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The Ronseal precision paint sprayer is the worst thing i’ve ever purchsed. Despite buying the correct paint the spray went everywhere! Changing the direction if the nozzle from 1-2 made no differe... Leggi di più
Just opened a new tin of Ronseal Varnish - my first impressions were quite good. But less than one third of a can I see a large rust spot on the spine of the can on the inside. This is leaking a d... Leggi di più
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We bought 2 tins of interior varnish deep mahogany and followed the instructions very carefully. Unfortunately the varnish seems to be very 'soft' and gets damaged very easily. We're going to have t... Leggi di più
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Our product range covers:
Thorncliffe Park, Chapeltown, Sheffield, Regno Unito
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Avoid spending your money on the most useless piece of kit on the market. Absolute garbage, spraying fan to jet to fan to jet even after constantly stopping to clean / flush through. Need to water down the Ronseal "sprayable" fence paint to get any kind of flow.
Don,t waste your money / time on this, get a 4" brush & do it manually, save yourself some heartache.

Risposta di Ronseal
I bought a 500 ml tin of Ronseal Wood Hardener. When I tried to open it, the whole plastic lid and pourer came out of the tin, and when I tried to pour it out the sticky liquid spilt all over the place. I then tried to put the pourer and lid back into the tin opening and thought I had succeeded, but then I knocked the tin over with a cable and the lid and pourer came back out. I now have half the tin of liquid on the garage floor making a large stain and a noxious smell. I also got it on my hands and shoes.
The design of the lid is meant to make it safer, but it is clearly defective and dangerous. I have read other similar reviews going back five years. One poor person said their glasses were damaged by splashes. I am not sure why Ronseal has not changed the packaging. Perhaps Trading Standards or the Health and Safety Executive need to look at this.
Update: Thank you for your reply Ronseal. I have tried to send a direct response to your request for more details, but it sent before I could add any details. I can only add that the design problem is that when trying to remove the cap, the whole plastic fitting comes out of the tin far too easily. It is then impossible to pour accurately as there is just a circular hole in the tin. It is also difficult to get the plastic fitting back into the hole in the tin so it stays there securely, as I found when it came out again spilling half the tin on the floor and my hands and shoes. I am concerned that this is a safety hazard for other users, and I have seen reviews where other people have reported similar accidents with bad consequences. I am happy to give further details though I believe the nature of the problem is clear and needs to be acted upon swiftly.

Risposta di Ronseal
Bought Ronseal Fence Plus Slate two tubs 9 Liters each. mixed paint before use. Painted before fence shed was ok c5 years back. This time it is nightmare. The paint hardly covers the shed panels or fence. Colour starts to be uniformed after 5 coat..... Not sure what did you do over 5 years to your product but it is not same quality, it is rubbish., done with those maybe 10m of fence one side, and front of shed 3x2.2m, to finihs the job in the garden with this ration I will need another 4 tubs, and week to paint and wait to repaint. Can you advise what is going on??? I have bought Cuprinol and another think wickes small cans to test different paints and they work ok with one coat compering to the Ronseal. Taken fresh plank of wood one raw, second smooth, tried same issue first two coats hardly any color left, on third starts to come out but a lot of gaps post drying up, fifth coat starts to look proper, but still places where wood is visible... I expected better, if I do not hear form you guys will buy competitors products and never get back to you.

Risposta di Ronseal
Ronseal one coat is absolutely garbage. Had to use at least 4 coats of paint.
Ronseal are not being honest about this product
I will NOT now buy any ronseal products at all.
The reviews that are 5 star are either lying or painting over the same colour.
I think the trades description act, may have some thing to say about the marketing on this paint.

Risposta di Ronseal
First of all I find it fascinating that the Ronseal Trustpilot reviews are so overwhelmingly negative...Maybe it's time for some introspection on the part of Ronseal.
I sent them an email recently with a picture of fence I'd painted some years ago. I was hoping that as the experts in their own products they might be able to give me an opinion on what colour it might have been so that I could match it with one of their more current products.
Zero response.
Not even, "Sorry, but there are too many variables to come up with reasonable answer."
Their customer service apparently doesn't do what it says on the tin. Or if it does, it's pretty poor customer service from such an established business.
Update:
Even your dumb copy and paste response below shows that you haven't even read what I wrote. My issue is with your customer service not your product!
My email was sent on Sat 3 May at 06h08 to the CS address on your website.
But to save your time I've since bought one of your products and as it wasn't a match just had to repaint the whole fence...No need for further follow up.

Risposta di Ronseal
Bought a large tub of Ronseal One Coat in Charcoal Grey to paint a wooden bench and a wooden planter- why this is called one coat I don't know! The paint is like water and I've had to use 4x coats on the bench and I can still see the old paint underneath it, the wood just soaks it up! It's certainly not one coat and I'm sure the paint should be much thicker to cover whatever your painting. I won't be buying this stuff ever again, very time consuming and ultimately doesn't do what it says it does

Risposta di Ronseal
Indoor white satin paint. Absolutely terrible worst paint I’ve ever bought. Thin milky transparent liquid doesn’t cover at all complete waste of money.

Risposta di Ronseal
I bought 2 tins of Ronseal fence life plus today 28th April 2025.
On removing the paint from the boot of my car the handle on one of the tubs snapped resulting in the paint tub dropping to the floor and smashing. Subsequently there is paint all over the driveway, car and my husband’s brand new hooka trainers.
Sent an email and got fobbed off about lid security and ease of intentional removal, however if they had read the email the lid was intact it was the handle which was faulty.
Sent another email which has been ignored !!!!
So a full tin of paint all over my drive, brand new £110 trainers ruined and Ronseal accept no responsibility and blame the customer do not buy from them
Update - Ronseal replied they wanted to reach out to me on 8th May it is now 18th May and nothing further from them so much for putting it right !!!!!

Risposta di Ronseal
Ronseal Black Gloss Anti Corrosive Metal Paint. Politely, absolutely useless. 3 coats applied last autumn on railings, having removed existing rust and surface cleaned per instructions. Outcome - rusting next Spring. Hours of work, waste of money and waste of time. This water based paint is technically not fit for purpose. I'm back with solvent based Zinsser for a more predicable outcome.
Update on 08-May-2025 following a request via Trustpilot for 'details to discuss more about what has occurred here'.
Should Ronseal need any further information, I suggest that they look at the 1 star reviews under Screwfix item code 733KH for this 'paint' (currently 24 1 star reviews listed) . To copy a few review titles - "Terrible paint. It covers like coloured water", "Utterly useless", "Worst paint I have ever used.", "Shocking paint", "Thin paint that flakes in no time...", "DO NOT BUY THIS PAINT". No point in me elaborating further. The critical reviews of so many unsatisfied users should give as much detail as needed.

Risposta di Ronseal
We've bought 3x 12l tubs of Ronseal One Coat Fence Paint, and hiw it says one coat I don't know, we trusted in the brand name Ronseal and as my husband and myself are in our 50s and we have back problems, we bought the ronseal sprayer which we have no issues with, we thought one coat brilliant, but my husband is painting the fence again, it's had near enough 2 coats already and it's definitely gonna need another one, so that's gonna be near on £90 we've spent on this paint, previous tenants did paint the fence a grey colour on one part of the fence and patches of red on the other 3 fencing, but that wa nearly 4 years ago, so not a happy customer and I certainly can't give good feedback with this sadly

Risposta di Ronseal
Tried the very expensive decking stripper today with unsatisfactory results. Tried on 2 small areas first after reading the instruction and watching the video.
B&Q wont let me return because it's been opened. Waste of time and money.

Risposta di Ronseal
Don’t waste your money.
Bought one coat fence paint……. 4 coats later and it still isn’t covering!!!!!! Waste of time and money. Certainly doesn’t do what it says on the tin!!!!!!!!!!!!

Risposta di Ronseal
Bought tin of garden paint ..it is like water. Very disappointed as the sunburst colour is lovely and fresh. I have already applied 4 coats and am running out of paint...,

Risposta di Ronseal
Thanks Ronseal not only have you changed the tin but the color as well just had a right rollicking off the old man for buying the wrong stuff he's got to start the decking all over again CHEERS

Risposta di Ronseal
Bought Ronseal pain been buying for years love it put great reviews but my last two tins not right says mat read reviews and most people were saying not mat but I choose to ignore them I have 9 doors clean but getting new carpet and decided to give them coat before carpet fitting ohh what a disaster they ended up diff from ones I had done sheen on them but not on others 16doors both sides called complaints those people should not be in coutomer service I was offered money back and rude treatment not even a sorry not what it says on tin now people can’t trust on tin is it mat or satin disgrace still waiting on Monet back AVOIDE this company no customers no business have some respect seeking legal action now not refund

Risposta di Ronseal
Used the ronseal pump sprayer with their fence paint....wasted half a day trying to get it to work...I tried thinning the fence paint...cleaning the nozzle repeatedly...flushed the sprayer before and after use with water...nothing worked...dont waste your time and money

Risposta di Ronseal
Wish I had read some reviews before wasting my time and money. I trusted Ronseal to "do exactly what it says on the tin". I bought a 750 ml tin of gloss, Stays White 2 in 1 Primer & Paint for £13.99 - almost three times the cost of a 'standard' non-drip gloss. The 'tin' promises the gloss will prime and paint, providing a great finish in just 2 coats. After 2 coats on bare wood, prepped as instructed, the finish is completely translucent, primed perhaps but definitely not painted. Just to make sure it wasn't because of a problem with the wood, I tried a couple of coats on the inside of a door frame which was previously painted white, but had yellowed a little - it's still yellow - no visible difference at all.

Risposta di Ronseal
Ronseal shed paint
Purchased from my local B&Q, it's like water, painted one side of my shed twice and still hasn't covered it, it just soaks straight in and it's not new wood, the tin is going back tomorrow,I thought Ronseal was supposed to be a good brand ... Rubbish

Risposta di Ronseal
Can anyone tell me why after 5 coats of Ron seal fence life plus in warm stone my fence is grey! We had to buy another large tin to cover 3,5 fence panels. I kept going as I thought it would dry lighter eventually. Woke this morning to a still very grey fence! Very frustrating!

Risposta di Ronseal
Payed nearly £100 for two 5ltr tins of ultimate decking stain thought buy the best absolute rubbish had two coats and looks awful like water.I might aswell have bought cheap fence stain for £10 for
12ltrs would saved money and time can5see it lasting long.
We have now run out of stain three coats still looks a mess don't know whether to cut our losses and buy another brand or buy more of this in the hope it will be exceptable.
Further update ronseal have requested batch number,photos,how the decking was prepared,how it was mixed.how it was applied,no doubt looking too say I had done something wrong.I explained we are not down the caravan are we're hoping when we are to sort it out.I was advised to use a stain or paint which is what I have already done their stain also to strip what we had already done nightmare I advised them to look on
trustpilot reviews the problem is their product every one negative never buy ronseal products again.

Risposta di Ronseal
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