I received an empty Yodel black plastic bag through my letterbox. Either they sent an empty bag or Yodel didn't push it through the letterbox properly and it got nicked. Despite sending pictures of... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I received an email saying my parcel was on its way. After a few days, when I contacted the company, they gave me a different tracking number. Later, they told me they had dispatched another par... Leggi di più
I paid by PayPal, the price was £14.17, they took 4.17 and then instantly 14.17 - so loss is £18.34. On PayPal it looks as if it was only one transaction of £18.34, on my bank account it is two trans... Leggi di più
I placed an order several weeks ago and was told it had been dispatched. After waiting longer than expected, I contacted the company to ask for an update. They then provided a tracking number that... Leggi di più
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Scam, never give them your money.
Ordered in March. I never received my order after being super patient I decided to email the CS to see where my package was as it said it had sent a few months after I ordered. Never heard back from CS and now email is inactive. 100% a scam and waste of money. Never order anything from them.
Great toys but not worth the hassle
Do not buy from this company! Just google them and read the BuzzFeed article,that should be enough. Sadly I myself also fell for it when, after "winning a 200$ giftcard" (very much their selling trap tactic) , I purchased the Bundle. It took them more than 6 months and dozens and dozens of Emails from my side to finally get them to send me the package, only because I threatened legal action when asking for a full refund. It is a huge scam, they lied about so many things in the emails, (the package was lost, sent to a wrong location, mishandled by the post, sent but never arrived, when the tracking clearly showed it never left their facility) and promised things they never did (extra gifts to apologise for the inconvenience, extra discounts, partial refunds etc) and pretended to be different people all the time, so that you had to restart the whole complaint process from the start. Sadly the sex toys are fabulous (apart from one minor design fault in the Wand, as it'a not easy to find the buttons if in the dark or if you use lube) but the company is not reliable. I know of way too many people who didn't get their orders and who didn't get paid for collabs. Don't fall for it
Didn't turn up
Didn't turn up. I had to get a refund from my bank. Couldn't email as they closed the email down. SCAM
Order never received
Placed my order in July and never received it. I have sent emails regarding my order and twice they told me it was being shipped and I would receive a tracking number when it shipped, I never received a tracking number. I have tried emailing three more times and the email is sent back undeliverable. Very bad customer service.
We haven't received our order we placed…
We haven't received our order we placed from 7.22.21 (we're 2 days away from 3 months since we've placed our order) we jumped on a promo and we figured it was taking so long because it was such a great promo. We've reached out to CS multiple times and they tell us to wait and they give us no explanation or ETA. Very, very disappointing.
We'd love to tell you the products are great but we can't without actual products.....
Terrible company
Terrible company. Australian consumer laws have them as a known fraudulent marketer. I was given my money back fast via fair trade as ooh companion is a known scammer. To bad I didn't realise until after they scammed me.
As a consumer I don’t feel comfortable…
As a consumer I don’t feel comfortable purchasing from this company, engaging with there products, associating myself with them in any way. I don’t feel safe or trust them as a company.
I do regret purchasing from them and would prefer to dispose of all items.
I have spent my own money with this company and “won” a gift card from them that I did use and received products that I either purchased or was gifted.
I have read a lot of mixed reviews and mixed options on this company and don’t feel comfortable with the way they come across on social media. I feel like they have prompted questions in the past that I feel were inappropriate and in terms of promoting I feel like that is seen to be inappropriate also.
Disappointed, I never received my items
I never received my items
Have sent multiple emails with no response
I have received nothing
I have received nothing. I have sent numerous emails and messages and have gotten nothing in return. So so so disappointed with my experience which ooh companion, I will never purchase from again.
NO PRODUCTS
Nearly 3 months. Still haven't received my products.
In short, don't purchase from this company unless you want to waste your time forever chasing your tail to get a refund; or at the very least your products.
Very horrible company and fraud!!
Very horrible company and fraud. It's been five months. I have no products and they have no response. 🙈 If you do not want to waste money, beware of this fraudulent company.😬
I never received my order that I…
I never received my order that I ordered over 3 months ago. Would not recommend this company or ordering from them.
I never received my items
I never received my items. I ordered in early July and got shipping confirmation a few days later but I never got a tracking number and 3 months later I still don't have the products or a refund. I emailed them a few times with very poor results and eventually the email no longer existed so I went to their facebook messenger service and got empty promises to keep me updated and telling me it should arrive soon despite me asking for a refund. Only buy from them if you are willing to lose a lot of money.
FRAUDS!
FRAUDS!! How the hell they’re STILL operating is beyond me?!
Took my money, no parcel delivery. DO NOT ORDER THROUGH THESE GRUBS! Trying to get my money back….not liking my chances though.
Wish I looked them up before purchasing!
I wouldn't even give it 1 star if I…
I wouldn't even give it 1 star if I could. Placed an order on the 8/8/21. Now at the beginning of October and never received my order. Contacted multiple times and I get the run around. The courier has my order, then due to lockdowns there is a delay, then the courier has it again etc etc. They have stopped replying to all my messages and emails now which infuriates me even more. They refuse to refund my money despite the fact they never sent my order. Horrible business to deal with.
SCAMMMMERS
SCAMMMMERS
Stole my money and blocked me on Insta gram and customer service never replied to me
Fraud! Lies!
It’s been over 3 months and I haven’t received a tracking number NOR my product… fraud. Reached out to their “customer service” and they couldn’t directly answer anything either. I ordered back at June, it’s now hours away from October and NOTHING!
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