Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

First of all I purchased the EVO 1700 UT purple edition light. Apparently it doesn't come with a mounting bracket. So basically like buying a car with no wheels. Website didn't state this, but did sta... Leggi di più

Valutata 5 stelle su 5

I bought my Seemee R300 Radar and already almost one year , filling better with protection from behind. In the beginning connection was not possible to work properly, but already 5 months ago problem... Leggi di più

Valutata 5 stelle su 5

Bought some Magicshine VTG1000 lights for my Brompton. I've been using them over the winter, into the spring and even as daytime running lights during summer. I absolutely love them. They feel premium... Leggi di più

Valutata 5 stelle su 5

Have bought several lights from magicshine and all have been excellent. They are some of the only lights I have found with both USBC charging and beam modes that don’t dazzle other road users. Batte... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori per biciclette

Scritti dall'azienda

Since 1999, Magicshine has been focused on outdoor lighting area for 20 years, with the mission to provide high performance lights for professional night time outdoor activities, to keep people safe in darkness.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

219 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 14% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(219)

74 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Not arrived yet 🫤

29 gennaio 2025
Logo di Magicshineuk

Risposta di Magicshineuk

Good afternoon, we have had a delay in our shipment arriving, we did send out emails to all customers awaiting.. Good news our shipment arrived today.

Valutata 5 stelle su 5

Easy transaction and quickly delivered

Easy transaction and quickly delivered. Always great when you are buying stuff and the lights are good as well but pretty poor on answering questions and with no phone number you are left relying on email which is sometimes good and other times just not answered. Yes I have checked my spam!

27 gennaio 2025
Valutata 1 stelle su 5

Poor service

Ordered on 27 January, on 28th I received a shipment notification, on 31st I received an email saying that delivery would not be until around 18 February.

27 gennaio 2025
Non scritta su invito
Logo di Magicshineuk

Risposta di Magicshineuk

Good afternoon sorry about the delay in shipping, we have now recived this shipment and all products will be sent out today.

Valutata 4 stelle su 5

Great light, does the job!!

Great light, bought the helmet mounting strap too. The mounting strap is easy to fit and secures the light. Light is great and bright. Does what it needs to do. I feel it's probably better suited to a mounting on the bars than the head as it's heavier than I'd like. Probably just a personal preference but I wanted something that could pinch put extra light to pair with another light from MagicShine on my bars

3 gennaio 2025
Valutata 5 stelle su 5

Excellent

Impressive features and design, and great value. This radar light has replaced my Garmin Varia. Good company to deal with.

30 dicembre 2024
Valutata 5 stelle su 5

Saddle bag clip

easy to find the item on the web site. Delivered promptly considering ordered between Christmas and New Year. A well constructed and robust clip that will keep my light safe on the saddle bag

31 dicembre 2024
Valutata 1 stelle su 5

I bought a Magicshine Monteer 8000S

I bought a Magicshine Monteer 8000S. It is a great light but the issue is with the poor quality battery cable. The cables keep failing. I have other MTB lights that I use alongside this and bought at the same time and I've had no issus with their cables. I do not use the lights loads and yet 4 cables have now failed. I've spent around £80 on new cables plus the hassle of a intermittent light at times
I emailed MagicShine distributor UK and they stated that there were quality issues with the cables and that they had now been updated and that I could try wrapping electrical tape around the cable to make it stronger, just what you expect to have to do on a £350+ light!...they have been selling low quality crap.
I asked for a complimentary cable as some good will due to their admitting the cables have been poor quality and I have heard nothing back. The cables they are now selling do look exactly ther sae as the ones I've had so not sure what has changed...if anything.
Lots of great lights out there. If you want to avoid buying a new cable each year and the hassle of your light going out when the connection is lost...avoid MagicShine!!!!!

8 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

No customer service

SeeMee300 not working keeps going off! I have other magicshine lights and did have faith but that has gone now as nobody from support or warranty will respond to my emails!!

6 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Product turned up on time

Product turned up on time. User instructions poor, too small print. Not obvious how to open remote control and remove the plastic patch that isolates the battery. Light good not sure yet as to whether the phone app will work the light. Lost petzl head lamp same day as bike light delivered! Bugger it! Bad luck

26 novembre 2024
Valutata 2 stelle su 5

Poor Communication. Prompt dispatch.

Inadvertently placed my order around 8 hrs before free delivery promotion began although goods were not dispatched until the day after. Messaged the company on 23rd explaining and requesting refund of postage costs. As of Dec 2nd, no reply and no refund received. Once before I used their 'contact us' section and received no response to my message then, took it as a one off but now have to consider their customer communication as very poor.

25 novembre 2024

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