Luxon Pay Recensioni 83

Fees are a scandal. You get charged fees for depositing and then withdrawal. Avoid at all costs. Devastated that certain poker tours only allow you buy in this way. Luxon only confirms the fees on withdrawal, but not on deposits. Will avoid in future.

Would give 0 if I could.

Made me dox my first crypto deposit. And then on the next deposit which came from the same account, they asked even more history. By that time I already had exchanged from USD to CAD and paid a few 100$ in fees.

I didn't agree to provide more information as it was beyond what any other crypto exchange ever asked.

They kept the fees, they sent my money (what was remaining) and locked my account.

These guys are bullies and crooks. This is a honeypot and or a scam.

I have been using Luxon now for about 6 months. I am really happy with this service, its super easy to transfer money in and out to my contacts and easy to deposit. I find the app is user friendly. I have only had to speak to customer service once but they were really helpful and quickly able to resolve my query, they have a 24/7 service which was great as I was online late in the evening.

I've been using Luxon for nearly two years. I find their service fast and reliable. The guys on support are available 24/7 and are super helpful and professional. I defiantly recommend them.

I have been using LuxonPay for quite some time now. I used it to send and receive money between friends. Wires are very fast and free of charge. You can also send the money to any bank account for a small fee but you receive the money within 48 hours. I also used it a couple of times to register to a poker tournament and it's very easy and straightforward.
Overall great online wallet that I highly recommend

Un support d’enfer et c’est super pratique pour mes events de poker live ! Plus besoin de m’embêter avec du cash..!!

You guys are doing a great job! The app is improving all the time, new features and products are being added to make Luxon Pay the one stop payment app! I’ve completely moved away from a competitor as Luxon Pay doesn’t charge you a monthly fee like others!

I personally use my account to send money to others users (it’s free!) and spend on my Luxon Pay Mastercard especially while travelling.

I’ve never really had any issues but the customer support team are on hand 24/7 if you need any help or guidance which is great service for a payment app!

I have been using the Luxon app for over 12 months now but wanted to write a review after the release of their new app that came out last week. It's so easy to transfer money in and out and to your contacts and the addition of a Mastercard a few months ago now makes spending easy. I can see some old negative reviews about customer service but I have always found the support team to be extremely responsive and helpful. If you use Luxon regularly you can achieve a higher VIP level and pay minimal fees (most stuff is free anyway).

Luxon team is one of the best. The withdraws and deposits are really fast. They are available 24/7 in case you need their help. I am using luxon services for more than 2 years and I am really happy and never had issues. Recently I order their luxon card, so you can use it without paying the fees. Really happy with the service. I would recommend luxon to all serious poker players.

Happy to accept your money… make you jump through every hoop to withdraw any. Asked me for pDF bank statements for over 1 year ago in order to proceed withdrawal. Been through that and now told 5 days for withdrawal plus £8.50 withdrawal fee! Avoid if you can.

Useless company got me to verify all my details just to not input them on a transaction so the transaction failed.
For an online transaction company this is poor effort.

Deposited £120 to spend right away on s £120 item but Luxon wouldn’t let me spend my balance. I withdrew it but they charged £8 (to withdraw £120). Can’t overstate how bad that service is.

2 years later it’s good that you’ve removed the fees but where’s my £8 🙂?

You get that I only had to withdraw the money because a glitch in your app wouldn’t let me make the £120 purchase? I don’t need £8 but on principle I can’t use you again.

Sorry for my poor English. Recently, I had to register with Luxon pay for work. I have registered and passed verification. But I couldn't manage to set up two-factor authentication in any way. In the mobile application, it was constantly reset, and it was proposed to go through the verification procedure again. On the web version of the site, two-factor authentication was set up without my participation, so I had to reset it twice through support. When we dropped it the second time, we created a query with the girl in support luxon.com where I even recorded a video of the Luxon Pay mobile app. My request was assigned the Ticket ID number: 88704. A few days later, I received an answer that outraged me extremely. Instead of fixing the error in the Luxon Pay application, I was sent back to install two-factor authentication on the web version of the site. Two-factor authentication via the mobile app is still not being installed. I checked it out. Are you ready to entrust your personal money to a company whose technical department cannot fix an error in a mobile application? I'm not. I asked the support service for the management's contacts in order to leave a complaint about the work of the technical department. I was given two addresses document-luxon.com and support-luxon.com . My request was blocked at the first address. The letter has not been sent. I left a request at the second address, but it's been almost a week now, and they haven't answered me. I really hope that at least public disclosure will help, and my complaint will reach the management. There is no desire to trust such a company.

When withdrawing money, they block it without explanation. The money is not returned and the account is "under consideration" for months. As I found out later, many people have similar situations and do not get their money back. But they do not block immediately, it happens to withdraw funds. Scam service, stealing money

Tried to withdraw to my card to dodge the fees an it failed after an hour as they are currently not accepting visa withdrawals so withdraw to my bank account after a 10 pound fee for the withdrawal I thought that was it but then another 8.50 got took so I lost nearly 20 pound for a 60 dollar withdrawal in fees and the withdrawal is still pending 😂 it’s a shame as the site is well run in terms of helpful support but those fees are ridiculous very good site to use for deposits on sites but in term of withdrawing to the site and getting your money of it needs work

Been trying to withdraw funds from Luxon for months - they don't release your money. Chat (which is very accessible from a laptop, not phone) keep giving different reasons (or no reason) for why funds aren't withdrawing - 6 months after several cancelled withdrawals via several types of withdrawals (there advice) they then ask for PDF statements. Feels like they do everything to keep hold of your funds.

Made a deposit via ltc, after 24h, didn’t receive any funds on my account. After waiting 7 days to receive answer from support they said “you missed the address of ltc wallet” but it’s a lie because I copied this address from their site and instantly inserted it and even id i accidentally missed I could missed for all address.

Luxon Pay charge you for withdrawals then make you jump through every hole imaginable to get your money. Avoid

Konto eröffnen funktionierte. Geld einzuzahlan auch. Aber da man sich weiterhin in Deutschland befindet, sind ca. 90% aller möglichen Dienstleistungen nicht möglich. Eine Rückzahlung mit Verlusten wurde geblockt. Kontoauszug verlangt. Nach dem Kontoauszug gemailt wurde, wurde das Konto komplett gesperrt. Abzocke pur.

I can't open an account because their system refuses my perfectly valid and intact document, contacted the support they invent everything to justify their buggy system.
Not serious company.