Leaders - Loughborough Recensioni 

193
TrustScore 4.5 su 5

4,7

24-26 Church Gate, LE11 1UD Loughborough, GB


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Valutata 5 stelle su 5

Leaders at Loughborough have always been an excellent company to work with. My property manager Ellen Burton at Loughborough has always done a great job. Always happy, cheerful and gets on with whate... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It's a pleasure writing this review, singing the praises for Leaders as letting & managing agents, & of course companies are only as good as the people within them. I have been using Leaders ser... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been a tenant through Leaders Loughborough for over 2 years, I have found them always to be helpful and friendly no matter what the circumstances. My property manager Jade Dolman always goes t... Leggi di più

Valutata 5 stelle su 5

Landlord here For many years now Jade Dolman has been looking after my properties. She does this in the most professional manner, with care to details and actions things quickly She is friendly a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Investimenti immobiliari
  3. Perito valutatore immobiliare
  4. Agenzia di affitti immobiliari
  5. Perito immobiliare

Informazioni su Leaders - Loughborough

Scritti dall'azienda

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Scritti dall'azienda

Whether you are looking to sell or let your home, our teams are on hand to help.

Informazioni di contatto

  • 24-26 Church Gate, LE11 1UD, Loughborough, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
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4,7

Tutte le recensioni

(193)

2288 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very glad to have Jade as our property…

Very glad to have Jade as our property manager. She is very attentive and always replies promptly. She has never let us down. We have happily settled in our new house through her care

3 marzo 2023
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Risposta di Leaders - Loughborough

Dear Lee Mariel

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Charlotte was a massive help!

Charlotte was a massive help!
When asked to find out some info for me she got straight on it and kept me well informed throughout the whole process and my question was answered quickly.

3 marzo 2023
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Risposta di Leaders - Loughborough

Dear Richard

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Super proficient

Super proficient, in contact with me all the time, verry helpfull

1 marzo 2023
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Risposta di Leaders - Loughborough

Dear Stefan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Jade is a super efficient

Jade is a super efficient, friendly and hardworking lady. We are very pleased with the service we receive from her. Emails and calls are always returned swiftly and effectively. Jade will go the extra mile in her work.

27 febbraio 2023
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Risposta di Leaders - Loughborough

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Jade is brilliant at managing both of…

Jade is brilliant at managing both of my properties. Very professional and always finds great solutions to any issues that arise.

24 febbraio 2023
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Risposta di Leaders - Loughborough

Dear Pipli

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

OUTSTANDING PROPERTY MANAGER

Our property manager Jade provides exceptional service. Emails are answered promptly and telephone calls always returned if necessary without having to chase up. We feel she goes the extra mile and is a credit to herself and to Leaders.

23 febbraio 2023
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Risposta di Leaders - Loughborough

Dear Nicole

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Turning round property. After my previous tenants left the…

After my previous tenants left the property in a bit of a state, Mary and Charlotte have been complete superstars!

I’ve had constant updates, Charlotte was involved in the beginning and Mary took over the latter stages of getting workmen organised and ensuring my new tenants and myself were happy that the property was fixed. I am really happy with the service.

15 febbraio 2023
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Risposta di Leaders - Loughborough

Dear Patricia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 1 stelle su 5

AVOID##AVOID##AVOID

AVOID##AVOID##AVOID
Simply do not just them,what seems to be a classic Leaders move is to mislead you into signing up to the no deposit scheme without explaining how it works, If you are able to pay the security deposit upfront please do so.when you sign up to the no deposit scheme you will not receive any off it back at the end off the tenancy!!!!!

6 febbraio 2023
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Risposta di Leaders - Loughborough

Dear Phil Payn,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Valutata 5 stelle su 5

Leaders and Tori were absolutely fantastic!

Leaders were absolutely fantastic! Every response was quick and the team, especially Tori, were very helpful, polite and informative. Everything with our viewing, application and move in went smoothly and quickly.
Would highly recommend using Leaders and especially Tori! :)

16 gennaio 2023
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Risposta di Leaders - Loughborough

Dear Emma

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Good

Omg, all thanks to Mary and Tori , I love them both . We just moved to our beautiful home and we love it . It was all possible with the help of Mary and Tori . Thanks to leaders .

14 dicembre 2022
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Risposta di Leaders - Loughborough

Dear Jane

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Great experience!

Great communication, friendly staff and easy move. Would recommend!

21 ottobre 2022
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Risposta di Leaders - Loughborough

Dear Benjamin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Great communication from Anna regarding…

Great communication from Anna regarding any questions I have regarding my property. She’s always dead helpful and professional which has restored my faith in agents after having bad experiences with others so thank you

27 ottobre 2022
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Risposta di Leaders - Loughborough

Dear Martin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Always get good service at Leaders

Always get good service at Leaders. The Property Management Team are always so friendly. I’ve dealt with Anna a handful of times now and can’t fault her service. Friendly, helpful, professional. What more could you ask for

13 ottobre 2022
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Risposta di Leaders - Loughborough

Dear Matthew Billson

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Great experience renting with Leaders

Great experience renting with Leaders. Anna has resolved quite a few of my queries whilst being a tenant and she’s always been professional and friendly. Thank you!

11 ottobre 2022
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Risposta di Leaders - Loughborough

Dear Ellie Brushfield

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Leaders are a pleasure to rent through

Leaders are a pleasure to rent through. Whilst you can observe that they always promote the best interests of their landlords; somewhat surprisingly, a balance seems to have been struck in that as a tenant you feel well looked after aswell.
Staff appear to deal with support issues with a sense of urgency: Anna and Lara have been especially prompt at managing our maintenance requests so many to thanks to them and all the team, it's appreciated

11 ottobre 2022
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Risposta di Leaders - Loughborough

Dear Awrongun

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Jade Brasiewicz, Property Manager ...

As a Property Manager of a number of my properties, Jade Brasiewicz, is efficient, friendly, courteous and extremely professional. She provides prompt service to tenants and landlords acting as a dedicated information channel to ensure that any and all issues are resolved in a timely manner. She is a pleasure to work with and is highly recommended ...

5 ottobre 2022
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Risposta di Leaders - Loughborough

Dear Stuart Hartle

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Well done Jade

Jade has been very helpful and efficient with property maintenance & management issues.

26 settembre 2022
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Risposta di Leaders - Loughborough

Dear Richard

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

I would like to share my fantastic…

I would like to share my fantastic experience with Jade, the property manager at Leaders. She is very professional and personable. I always get quick responds from her with all my queries.
House moving is always stressful,as I moved to new place to take up my new Job , thankfully I got Jade as my property manager and she made my life easier and I would highly recommend Leaders.
Thank you Jade and team.

7 settembre 2022
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Risposta di Leaders - Loughborough

Dear Aswathy,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Valutata 5 stelle su 5

Jade at the Loughborough branch is…

Jade at the Loughborough branch is great! She is very professional and polite and is happy to help whenever possible.

24 agosto 2022
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Risposta di Leaders - Loughborough

Dear Berry,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Jade Brasiewicz - Great Service!

Excellent service from Jade Brasiewicz in the Lettings Department at the Loughborough branch relating to the sale of our property in the town and the closing of this account. All the administrative items were handled quickly and accurately. The communication with myself was regular, concise and informative. Thanks again, Jade!

25 agosto 2022
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Risposta di Leaders - Loughborough

Dear Ian,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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