Leaders  Recensioni 8.102

TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Periodic review today. Ellie was great. Turned up on time. Very polite. Super efficient. I know visits are part of renting but it is intrusive & has never felt right having a stranger walk around... Leggi di più

Valutata 5 stelle su 5

The process of letting went very well. Specially Aleyna Saklav was really helpful."I had an amazing experience with this letting agent. She is incredibly kind, always responsive, and ready to help at... Leggi di più

Valutata 5 stelle su 5

I needed a valuation on my home. Selwyn was above and beyond. Not only did he provide this, he also provided me with practical advice on renting my flat out and what the new regulations mean for landl... Leggi di più

Valutata 5 stelle su 5

Jade helped resolve the problem we had with the rent amount promptly & made sure it wouldn't happen again, & refunded the difference straight away. Kept us informed as what was happening. Very profess... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Investimenti immobiliari
  3. Perito valutatore immobiliare
  4. Agenzia di affitti immobiliari
  5. Perito immobiliare

Informazioni su Leaders

Scritti dall'azienda

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Scritti dall'azienda

Whether you are looking to sell or let your home, our teams are on hand to help.

Informazioni di contatto


4,5

Eccellente

TrustScore 4.5 su 5

8102 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I want to say a big thankyou to nikki…

I want to say a big thankyou to nikki and martin nikki has been so so kind to me I dont want to say why but she is so lovely as my property manager and martin the electrician a big thankyou for you both making me feel so comfortable and at ease thankyou leaders ltd

17 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great company

Great company. Been a tenant with them for 8 years. Quick to respond to emails and calls. Quick to resolve issues within the home. Would recommend

17 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Selwyn at Forest Hill

Everyone we've spoken to at the Forest Hill branch have been really helpful and friendly - Selwyn Pacheco in particular answered our queries right away and dealt with our enquiry quickly and professionally, making us feel very comfortable.

17 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

A big thank you to Will for finding me…

A big thank you to Will for finding me the perfect tenant. You have been a dream to work with, professional, open, and charming. You took on board exactly what I was expecting in a tenant, and you delivered. I wish you every success in the future.

3 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great support and quick response

Huge thanks to Leaders for their amazing support throughout our home letting journey! This is our second time with them, and they always deliver with super-fast responses to all our questions.

16 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Bunch of walking contradictions

Residents next to a street they look after for a landlord contacted LRG for help ref their tenants and ASB.

It took for complaints to be made before anything was actually listened to and still even now their incompetence shows.

How can it go from 'the council won't discuss anything with us' to 'you've been told a few times the council have been told we cannot action personally on ASB'

NOT ONCE HAS ANYONE FROM THIS COMPANY TOLD THAT LAST STATEMENT TO ANY OF US UNTIL TODAY WHICH IS NO GOOD ANYWAY AS I MADE A NUISANCE OF MYSELF ON THE PHONE TO THE COUNCIL MYSELF LAST WEEK AND PASSED YOUR OWN MESSAGE ON FOR YOU

They're an absolute bunch of liars who need a central system to type into so they can all keep up with each others lies.

Avoid this company at all costs, they're absolute amateurs who couldn't organise the proverbial in a brewery !

Thankfully I have good neighbours round me willing to help me with this joke of a company and it won't be the last you hear of it either.

Sort out your internal affairs !!

16 aprile 2026
Non scritta su invito
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Risposta di Leaders

Dear Janet Riley

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Valutata 5 stelle su 5

Very friendly and helpful

Very friendly and helpful. Helped me move with no hassle and was an easy process throughout. Holly who managed everything for me was great. Would recommend to friends and family.

16 aprile 2026
Non scritta su invito

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