I bought a truck from Humphries & Parkes and, unfortunately, the engine failed within 24 hours. It was frustrating, and the repair took a few weeks with a bit of back and forth along the way. T... Leggi di più
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Scopri cosa dicono le persone
Having bought a Jimny in April and received fantastic service at that time, this morning I sent an email enquiry relating to a minor matter of clarification. I received an instant response and also... Leggi di più
From the moment we arrived into the showroom we were welcomed warmly and was greeted by Richard. He explained in detail the car's history and we had a test drive. The paperwork was sorted in short p... Leggi di più
Richard was very professional and thorough when I brought my car through Humphries & Parks. High care and quality of customer service, making sure we were satisfied through the whole process, making e... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Suzuki, Mitsubishi & KGM dealership based in West Malling, Kent. Family operated since 1947. Over 100 cars in stock of all makes and models.
Informazioni di contatto
Humphries & Parks Ltd, London Road, West Malling, Kent., ME195AN, West Malling, Regno Unito
- 01732870711
- customerservice@humphriesandparks.co.uk
- humphriesandparks.co.uk
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Non ha risposto alle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Superb service especially from Richard…
Superb service especially from Richard who went far and beyond what he needed to do.
Fantastic service from Richard…
Fantastic service from Richard Stockwell.
Rob Davies
Rob Davies could not have been mor helpful, Rob handled every thing making our purchase stress free and was a pleasure to deal with,
A great place to buy your next car!
Me and my wife went to Humphries & Parks together and I think it all went fine, we were happy with how everything was handled.
Richard Stockwell was very professional, very helpful and being a first time buyer he made us feel at ease, great sales person and the whole process was very smooth and painless.
We felt very welcomed and all the staff were friendly. There was no pressure or pushiness from anyone. We’re really pleased with our choice of vehicle, it is lovely.
We Would definitely recommend them - a great place to buy your next car!
Richard was great
Richard was great. Helpful, polite informative, trustworthy. Got a great car too. Highly recommended
10/10 for service
I would highly recommend Humphries and Parks if you are looking for a new or used car. Richard made my decision very easy, whenever I had a question or problem he helped to solve my issues nothing was too much trouble.
Visited the site to view used vehicles
Visited the site to view used vehicles, there was a god range. Spoke with Brad who was very patient while we bombarded him with hundreds of questions. He is the fist Car Salesman that I have come across that was not pushy. He is very knowledgeable and calm, especially as we changed our minds on cars and also asked for multiple payment option calculations.
Professional Service
Richard was extremely helpful. He kept me updated throughout and made sure the car was inspected and delivered in a great condition.
Executive Richard Stockwell was very helpful
Sales Executive Richard Stockwell was very helpful throughout from enquiry to sale complettion. Humphries and Parks prepared the car to present in excellent order ready for a speedy sale.
My car was placed here 20 weeks ago for…
My car was placed here 20 weeks ago for warranty work. To this date I have only received 1 call from Daryll when I requested to speak to his Manager Soren. Still none the wiser to what the issue is with my car or when and if I will get it back. Promised a free MOT and service for being patient following week I called said he would do it for a reduction. Daryll has fobbed me off week after week and at 12 weeks I contacted KGM who are equally as back. I would not purchase a car from this garage if you want to use the warranty they offer - almost 6 mo the it’s been sat there 😡
Purchase of Mitsubishi Outlander
The first thing Humphries and Parks got right for us was to have an excellent low mileage car for sale at a reasonable price. We live a five hour car journey away from their premises but from our initial contact by phone we judged it would be worth the time and effort to drive our part exchange vehicle down to Kent to do the deal. We were not disappointed.
Richard was a very pleasant guy to deal with and at no time did we feel pressured. We always prefer to deal with a family run business if at all possible and Humphries and Parks did not let us down.
Thank You Richard Stockwell
We recently purchased a very low mileage ex mobility car from Humphries & Parks. We were very impressed with the help, service and understanding from proper "old school" Sales Executive Richard Stockwell who went out of his way to accommodate all our concerns regarding the purchase and our requirements. On the day of collection we took a train to the local station where Richard was waiting to collect us and take us back to the dealership. We must also state when recommending this dealership to everyone, that all staff appeared happy and friendly with a special mention to Kerry on reception
Renult capture
Contacted Humphries and Parks and spoke to Richard on the sales team regarding a Renault Captur they had for sale, I left a small reserve on the car and Richard sent me a in depth video inside and outside of the car which I was very pleased with, Richard was totally honest with his reviews orf the car and I decided to purchase the vehicle, I made an inquiry if they could also deliver the car to my home address which wasn't a problem either, I have contacted Richard by email a few times now and received a quick response to any questions I had. I have now taken delivery of the car today and we are overwhelmed with the quality of the vehicle and the service we have received from Richard and most importantly the price was amazing too. Overall 5 stars!! Best wishes Baz from Brighton
Dealing with H&P
I've now over the past 6 or 7 years traded one vehicle back to H&P, and sold two cars to them. They are friendly, professional and I've found them to be fair with their valuations. I have had other on-line companies offer a figure and that then hasn't materialised. H&P have made their offer and funds have been transferred quickly.
I would always ask them for a valuation going forward and will be recommending them to family and friends to do the same if they want a smooth, hassle free way to part with a vehicle.
Richard looked after us fo quite a few…
Richard looked after us fo quite a few years,great knowledge on all cars,can’t thank him enough,thx.
Great experience
Great experience, purchased a Suzuki S Cross.
Fair part exchange and the process seamless.
Car when picked up was beautifully presented and prepared.
Big thank you to Richard who went the extra mile to make me completely satisfied with my new vehicle.
Would recommend without hesitation I will be sourcing my next vehicle from here.
Richard Stockwell was very approachable…
Richard Stockwell was very approachable and welcoming when I rang and face to face, he made the purchase of my car a great experience.
Would highly recommend Richard and the Company to family and friends
Smooth sales process.
Our sales assistant, Richard, was polite and very helpful. The sales process went smoothly. There was room for negotiation which is what we love to see.
Overall, a great dealership to buy from. Had the car for a few days and feels great.
Friendly
Friendly, professional, no pressure sales service from Richard who took the time to understood our requirements and was flexible enough to work with us on some specific arrangements. Very happy with the vehicle too.
Richard made our purchase of our new…
Richard made our purchase of our new car absolutely perfect Great information and service would recommend the garage and Richard to anyone
Thank you for making it a great experience
David Clifford
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