EQi Recensioni 

812
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ramsiya was brilliant. She gave me advice earlier in the week and when I called today to discuss the next steps, I was lucky enough that she answered my call again. She remember me from last time and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I spoke with Ramsiya today to help me set up an EQI ISA and transfer funds directly from the corporate nominee account to the ISA. Ramsiya made the process quick and easy. It was a pleasure to work wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Deborah was very helpful and understanding. She listened to what I said and explained how to access new account, let me access new account whilst she still on the phone. Having previously spoke to ano... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been talking to EQi regarding my employee shares schemes having recently left my organisation. Today I was assisted by Ramsiya and I was extremely happy with the service provided- kudos to her... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Finanza e assicurazioni

Scritti dall'azienda

EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.

EQi

Scritti dall'azienda


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

812 recensioni

5 stelle
4 stelle
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4,7

Tutte le recensioni

(812)

401 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My telephone call was handled by…

My telephone call was handled by Ramsiya.
She was extremely knowlegeable and well informed.
She answered all my queries in a very polite and patient way.
I am very pleased that she answered my call.

15 giugno 2026
Non scritta su invito
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Risposta di EQi

We are so glad to hear about your positive experience! Your kind words about our team member's helpfulness and politeness are truly appreciated. Thank you for sharing your feedback.

Valutata 1 stelle su 5

DavaSold my holding of Endava recently

Sold my holding of Endava recently

Only had 63 units

Had to go thru a dealer as this is how antiquated their platform is!

When questioning their customer service they could not give me a specific issue as to why it occurred

Steer clear dreadful operation

7 giugno 2026
Non scritta su invito
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Risposta di EQi

We're sorry to hear about your recent experience selling your shares and the difficulties you faced with our platform and customer service. We are reviewing your feedback to improve our processes.

Valutata 5 stelle su 5

Very helpful Assistant

Very helpful Assistant
Easy to follow guidelines for a novice!
Good communication

11 giugno 2026
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Risposta di EQi

We're so glad you found our assistant helpful and our guidelines easy to follow. We appreciate your kind words!

Valutata 5 stelle su 5

Simple and straightforward

Simple and straightforward , the agent Ramsiya was very professional and courteous

10 giugno 2026
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Risposta di EQi

We're glad to hear your experience was simple and straightforward. We appreciate your kind words.

Valutata 5 stelle su 5

The advisor ramsia was very helpful and…

The advisor ramsia was very helpful and understood the query very well good customer service

9 giugno 2026
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Risposta di EQi

We're so glad to hear our advisor was helpful and provided good customer service. Thank you for your feedback!

Valutata 5 stelle su 5

Account issue

Professional and responded to issue very quickly through to resolution

8 giugno 2026
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Risposta di EQi

We are so pleased we could resolve your issue quickly and professionally. Thank you!

Valutata 4 stelle su 5

Bed & Breakfast transaction

My only problem was his diction as my hearing is poor but he was helpful and completed my transaction

8 giugno 2026
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Risposta di EQi

We appreciate your feedback. We are glad we could help, and we will address the diction concern.

Valutata 5 stelle su 5

Share transfer guidance

I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answered and he provided additional information which has enabled me to decide my way forward.

5 giugno 2026
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Risposta di EQi

We're so happy to hear our agent provided such clear and helpful guidance. We appreciate you sharing your positive experience with us!

Valutata 5 stelle su 5

The IVR introduction is awful

The IVR introduction is awful. I had to repeat my account number 4 times!
When I got through Ramsiya carried out my request quickly and easily. Well done..

5 giugno 2026
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Risposta di EQi

We're sorry to hear about the IVR difficulties. We're glad our team member could assist you efficiently. Your feedback is valuable.

Valutata 1 stelle su 5

Awful interface

quite possibly the worst investing interface i've ever seen

5 giugno 2026
Non scritta su invito
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Risposta di EQi

We appreciate your feedback. We are always working to improve our interface.

Valutata 5 stelle su 5

First time help

Manish helped me with my first time enquiry, most helpful and explained exactly what I needed to do to change some settings regarding Dividend payouts.

5 stars

5 giugno 2026
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Risposta di EQi

We're so glad Manish provided such helpful assistance with your dividend payout settings. Thank you for your wonderful feedback!

Valutata 5 stelle su 5

excellent service from ramsiya

RAMSIYA made my experience quick, and easy, I cannot thank ramsiya enough, she was very knowledgeable. thank you.

4 giugno 2026
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Risposta di EQi

We are so glad to hear that your experience was quick and easy. We appreciate your kind words!

Valutata 5 stelle su 5

excellent

excellent, quick, great knowledge, Ramceiya

4 giugno 2026
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Risposta di EQi

We are so happy you had a great experience with us. Thank you for your kind words!

Valutata 4 stelle su 5

Friendly welcome

Friendly welcome. Understood my request quickly and explained a much quicker way to achieve what I wanted. Which my previous two calls had failed to advise. Took time to make sure I understood the process and confirmed my summary of the conversation as being correct. Advised me to ring back in one week to check process was proceeding.

2 giugno 2026
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Risposta di EQi

We are so pleased to hear about your positive experience with our team. It's wonderful that we could clarify your request and provide a more efficient solution. We appreciate you taking the time to share your feedback.

Valutata 5 stelle su 5

Helpful expert advice pleasantly and…

Helpful expert advice pleasantly and speedily delivered by Herschelle to a question that FAQs etc couldn't answer

3 giugno 2026
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Risposta di EQi

We are so glad our team could provide the expert advice you needed quickly. Thank you for your kind words.

Valutata 5 stelle su 5

Shares and ISAs assistance

Shares and ISAs are not something I regularly deal in so when I wanted assistance I was aware that I might not be using the correct terminology or even have all of the required details and so was somewhat nervous. The lady I spoke to (Ramsiya ) was patient and extremely helpful and walked me through the whole process. Ramsiya is amazing and, although I am sure other personnel at EQi are also capable in this regard, I hope I am lucky enough to speak to Ramsiya the next time I require assistance.

2 giugno 2026
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Risposta di EQi

We are so glad to hear that our colleague provided you with such patient and helpful assistance. It's wonderful to know we could make the process clear and easy for you. Thank you for your kind words!

Valutata 4 stelle su 5

Handling funds for company share…

Handling funds for company share schemes and take the time to explain how to handle these on maturity . Ideal for those who only take out shares as part of their work schemes and have little experience of working with the stock market.

However, I cant give a full recommendation as the companies "flexible" ISA encourages individuals to invest more than the given UK allowance of 20K through an ISA (albeit within the 90 day maturity window).

1 giugno 2026
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Risposta di EQi

We appreciate your feedback regarding our handling of company share schemes and the explanation provided. We also note your concerns about the flexible ISA and the UK allowance. We are always looking for ways to improve our services and clarity.

Valutata 5 stelle su 5

Ramsiya

Ramsiya, the lady who assisted me was polite, professional and executed the instruction immediately. many thanks

1 giugno 2026
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Risposta di EQi

We're happy to hear that our staff member was polite and professional. We appreciate you recognizing their immediate execution of instructions.

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