The original repair was good apart from they had missed a small scratch on the top of the door. After sending a picture to Simon Bennett they asked me to take the car back to see what they could do. J... Leggi di più
L'azienda ha risposto
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The original repair was good apart from they had missed a small scratch on the top of the door. After sending a picture to Simon Bennett they asked me to take the car back to see what they could do. J... Leggi di più
L'azienda ha risposto
Great service from start to finish. Polite staff, kept informed of progress with vehicle repairs. Picked up and dropped off my vehicle with no problems and kept to the time slots I was given.... Leggi di più
L'azienda ha risposto
Whoever I spoke to, from the men who collected/returned my car to all the various admin staff they were all friendly and helpful. I was kept informed about my car repairs and expected finish date. A... Leggi di più
L'azienda ha risposto
Just had our car repaired by DLG Auto Services through Churchill Insurance after extensive damage. What an absolutely top class service from start to finish. I don't know where to start. Car collect... Leggi di più
L'azienda ha risposto
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Westmoreland Road, BR1 1DP, Bromley, Regno Unito
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I had my car repaired at the heywood branch.The appointment was easy to schedule ,pick up and drop off.
The staff were friendly, polite and professional.
They kept me informed with every step
The repair was do on time and to a very high standard.
My car look brand again after someone scrapped and chipped it. Really happy.
I would definitely recommend them and will return for future services.

Risposta di DLG Auto Services
Fast, efficient and friendly service. Great communication throughout. Repair was excellent and car was dropped off at the estimated time.
Very pleased with the service.

Risposta di DLG Auto Services
The garage did a great job replacing my boot and the dab radio antenna after a incident

Risposta di DLG Auto Services
I was very pleased with the service DLG gave me. My white Audi TT was repaired perfectly & looks amazing. The staff i dealt with were all very helpful & professional. I wouldn't hesitate to recommend them & well deserved 5 star rating .

Risposta di DLG Auto Services
I cannot speak highly enough of this company. We were updated every day so knew that progress was being made. The work began as soon as the vehicle arrived and was completed ahead of the estimated time. We had complete confidence that the work would be of a high standard and we weren't wrong. Our car looks brand new. Many thanks to everyone concerned.

Risposta di DLG Auto Services
Very good service from start to finish. Highly professional and very organised. A perfect job was done on the repairs to my vehicle after a crash.

Risposta di DLG Auto Services
DLG AUTO SERVICES ARE AMAZING! They are not only professional, but also kind, thoughtful and truly family friendly.
If I could give them 6 stars I would.
Kelly in the office and manager Adam went above and beyond to help me and my daughter when she was stranded, alone and her car wouldn’t start. I called in the off chance someone could go and jump start her car as I was 70 miles away. Adam was there wishing 15 minutes of my call. Helped her, started the car and did so in a kind, friendly and with generosity of heart. I will NEVER forget this kindness and want to say a HUGE thank you from the bottom of my heart. A truly great set up and obviously run by a people who genuinely care. 6 🌟

Risposta di DLG Auto Services
Hit a pot hole which damaged my tyre. Called rescue and got a quick response with be there in half hour.

Risposta di DLG Auto Services
Fantastic work from the guys at DLG Barnsley. Car picked up right on time and delivered back right when they said. The repairs are excellent, the car looks brand new. Communication, wether phone call or text was brilliant. Can't thank them enough.

Risposta di DLG Auto Services
The service provided by DLG Auto Services - Manchester was first class and after thinking I was going to be without my car for over a week, it was returned after 2 days! The car looked great, inside and out.
Great service.

Risposta di DLG Auto Services
Car delivered and collected when arranged. Polite staff in person and on phone

Risposta di DLG Auto Services
Car picked up and brought back looking good as new after a rear end collision!
Very pleased with the service and the customer service was great too!

Risposta di DLG Auto Services
My car was off the road for longer than I had expected, partly because it's actually the first time I've had to go through the 'accident/repair' process and didn't expect it would last so long and unfortunately because you were sent an incorrect part which added the best part of 3 weeks onto the whole thing! Your telephone staff were excellent each time I rang!

Risposta di DLG Auto Services

Risposta di DLG Auto Services
Having had several poor experiences of mainstream body shops in the past, I was pleasantly surprised by the excellent service from DLG. Communication was excellent, they phoned back when they said they would, and everybody was polite and friendly. My car was repaired to "like new" status (you cannot tell it's been repainted), and the courtesy car was new with low mileage.

Risposta di DLG Auto Services
Following an accident in my car, it was sent off to DLG Auto services (via my insurance) to complete the repairs. When i received my car back, it was apparent that the bodywork repairs had not been complete to a good enough standard and none of the body work was realigned properly. This lead to my boot not being water tight, and a battery in my boot being covered in water following rain, causing all the electrics in my car to malfunction.
I contacted the garage who then collected the car and took it off again for 2 weeks. When i got my car back after this, there was still issues with the body work and not all the electrical faults had been fixed!
The car will now need to go back in for a third time. Lazy workman ship!

Risposta di DLG Auto Services
Excellent quality of work, effective communication at all stages of the repair.

Risposta di DLG Auto Services
DLG Auto Services Basildon are amazing in all areas. customer service is tops . They keep you informed all through the process of your car repairs. Very friendly, professional in everything they do. My car came back looking brand new Spotless. Can’t thank them enough

Risposta di DLG Auto Services
DLG Peterborough are nothing short of incredible. I have never experienced such great service, efficiency and good people in auto. From Jackie in reception to the standard of mechanical team, and the delivery guys, this is the very best you can get. Thank you so much!

Risposta di DLG Auto Services
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