This is my third review. I ordered a dress July 9 and it still has not arrived on October 15. I get courteous answers to my reviews but none give any real information or offer to help. I believe at th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered a shoe from this company. It was far too small, and smelled strongly of chemicals. I travel for work, so I could not return the shoes in the mandatory return time. I am used to that, and I... Leggi di più
Total Scam. Stay Away! Purchased a “lightweight cotton “ dress and two “linen” blouses as described on the web site. Was sent a dress labeled “100 % Polyesther” and the blouses were not linen. Contac... Leggi di più
Customer service does not offer a fair solution. My dress came with area on back seam unstitched. Size is not as described. Very pretty pattern, not impressed with fabric quality. I should not be pena... Leggi di più
L'azienda ha risposto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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I would rate a zero if I could
I would rate a zero if I could. I just threw out one of the items and am donating the other two blouses hoping someone will buy them at a thrift store. This was a big waste of almost 150 dollars. They absolutely do not have a return policy that works. They kept sending emails back asking the same questions and more pictures and then offering me store credit. I would not want one more piece from this company. Everything was garbage, terrible quality material and smelled like chemicals. The pictures on the website did not resemble the dress I received that I threw out. I regret every buying anything from this company and I warn others to stay away!! The other reviews tell the story. I am mad at myself for being sucked in by the beautiful photos.

Risposta di Carolmargaret Wilmington
Wish I had never ordered from them
Wish I had never ordered from them. Returned my order months ago and still
Have not heard from them. Now their email address that we have been communicating through is no longer valid!

Risposta di Carolmargaret Wilmington
The dresses ordered were NOT linen
The dresses ordered were NOT linen, they were cheap polyester and took forever to get here because they are a fake website out of China. They are the worst! All fake advertising and clothing. DON'T buy from there, its a big scam!

Risposta di Carolmargaret Wilmington
The quality was terrible
The quality was terrible. Strangely made. Took forever. When I asked to return they said I could keep and they’d give me 10% refund only and 50% off on future purchases OR if I wanted to return warned me “ Please note that, we operate internationally and ship directly from our global warehouses. This means the return process may take longer and require some extra effort on your part, which we would like to help you avoid if possible.”
I said I wanted to return and they have not contacted me in how I might do that.
After the fact I have checked their reputation on Trustpilot7-21 and they get an extremely low score. DO NOT ORDER.

Risposta di Carolmargaret Wilmington
Their website and storefront present…
Their website and storefront present themselves as a North Carolina / U.S. store — they even list a North Carolina address and a U.S. phone number — but everything about my experience suggests they do not actually operate from the U.S.
Key issues from my order:
The listed North Carolina address appears to be a fulfillment center or warehouse, not a real retail store or office.
The U.S. phone number rings endlessly with no answer and no voicemail or automated response.
Products are shipped directly from China and took over five weeks to arrive.
Quality is poor: materials are cheap and construction is flimsy.
Clothing sizing does not match U.S. sizes.
I wish I had checked the reviews first — many other reviewers report similar problems.
Bottom line: If you expect U.S.-level shipping times, clear customer service, accurate sizing, and decent quality, do not order from them. Save yourself the frustration and look for a reputable seller with confirmed U.S. operations and reliable reviews.

Risposta di Carolmargaret Wilmington
I rate this company a -0 if I could
I rate this company a -0 if I could. Ordered two shirts which were shown on beautiful AI models. Month delivery time. Shirts size L, but I could not fit over my head. Stitching frayed. A run around trying to get a credit. I was given a fake address to return in China.
$80.00 I could have used at a local clothing store. I will check trust pilot before I order anything on line again.

Risposta di Carolmargaret Wilmington
I would give a zero
I would give a zero. This site is completely misleading. The merchandise looks nothing like advertised. The quality is less than poor. Do not buy from this site. They took my money and gave me garbage.

Risposta di Carolmargaret Wilmington
Orders Never Arrived
I ordered three times from this company because the blouses were very attractive. I was billed three times, in a matter of about six weeks. I got notice that my packages had been delivered, but I never received anything. They took my money and delivered nothing.
In response to the comment posted by this online vendor, I sent them my order number. They said the package containing two blouses had shipped. I reiterated that the package never arrived. They never contacted me again. They apparently made no effort to find the package. I paid them and received nothing.

Risposta di Carolmargaret Wilmington
Buyer Beware!!
Glossy ads drew me in and the “Carol and Margaret—North Carolina” helped me assume that this was a brick and mortar store in Wilmington, NC. The three items I ordered were slow to arrive, and none were of good quality, and two absolutely did not fit although the sizes were correctly ordered. It was shoddy workmanship, matched by shoddy return requirements. The company quickly responded to my emails, but the cost of shipping back to CHINA (not North Carolina), along with all the required paperwork, made returning the items more trouble and expense that the items themselves were worth. Lesson learned—-always seek out reviews, and read all the info on the website before placing your order. The site itself is intentionally misleading. Do not order from this place.

Risposta di Carolmargaret Wilmington
DO NOT BUY
I cannot believe I did not check the reviews before spending money on this products! Took almost a month to arrive, horrible quality, screen printed and terrible chemical smell. I am REALLY hoping I can get in touch for a refund. I was able to successfully hear back about shipping delays. Scam!!!!

Risposta di Carolmargaret Wilmington
you're dealing with a Chinese warehouse!
I ordered 2 dresses and it took about 3 weeks for them to arrive because they were shipped from the warehouse in China! The material was so cheap---amazingly cheap---and to return, I had to photograph the dresses (not sure why) and then mail them back to China where they would be inspected before I got a refund.
I think the customer service communication was basically Chat GPT. All during this time, the business had the money I'd paid. Just a terrible experience. Don't do it. It looks like a cute southern company with nice dresses---it's not. It's a Chinese warehouse.

Risposta di Carolmargaret Wilmington
There is no option for zero stars
There is no option for zero stars, but that's what this company deserves. I am updating the 2 previous reviews I left about the same experience, shoes that were not only made of cheap plastic but did not remotely match the description or pictures. This review is about my attempt at a refund. They agreed to a 10% refund in lieu of shipping back to China at my expense(!)--string of emails over 5 weeks ago. The amount is a nominal $14, and they are STILL "waiting for approval from their finance department." What a load of bovine excrement! I don't expect to see a penny. But I wanted to submit this update. For the love of your sanity, do not buy anything from this awful company.

Risposta di Carolmargaret Wilmington
I made every effort to verify this…
I made every effort to verify this retailer before ordering because I wanted to buy from what appeared to be a U.S.-based business. After placing my order, I discovered the dresses were being shipped from China rather than from the United States.
When the dresses arrived, none fit as expected and the quality was significantly below what I anticipated based on the website. I contacted customer service immediately and provided photographs of every item they requested.
Although the website prominently references Wilmington, North Carolina, I was informed that there is no U.S. return warehouse and that I would have to return the merchandise to an overseas address at my own expense in order to receive a full refund. The cost of international return shipping was so high that it was not a practical option.
I was also surprised that the return policy refers to returning items with their original tags, labels, and packaging, yet the dresses I received arrived without tags or labels.
After explaining my concerns, the company's proposed resolution was a 10% refund plus 50% store credit, or I could pay to ship the items overseas for a full refund.
This was my personal experience. Other customers may have different experiences, but I was disappointed with the quality of the merchandise, the difficulty of obtaining a practical refund, and the overall purchasing experience.
Based on my experience, I cannot recommend buying from this retailer. I would encourage prospective customers to carefully review the return policy and independent customer reviews before placing an order. If I had known the merchandise would be shipped from overseas and that returns required international shipping at my expense, I would not have placed my order.

Risposta di Carolmargaret Wilmington
No returns
We tried to return cheap polyester dress that did not fit but it was impossible.
Easy returns on web page is a LIE!!.
Return address is a fake address in China. Web page is run by scammers in Amsterdam and has nothing to do with Carolina...

Risposta di Carolmargaret Wilmington
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY! Bait and switch. The dress I received bore little resemblance to the one advertised. It specifically stated the material was 100% cotton but it was polyester. Besides the lie about the material, the dress was cheap ugly and was NOT the same as advertised.
Same with the sweater. Plush cashmere blend was advertised and the sweater received did not have any cashmere and was not plush. Very deceptive. Shipping took a long time too.
I filed a complaint requesting free return shipping but was told the products were as advertised (despite submitted pictures of the item description on their website and different fabric content on the items).
I then filed a complaint with my credit card company (with photo proof) and was not charged.

Risposta di Carolmargaret Wilmington
Worse than one star
Worse than one star, totally misleading company that ships garbage from China and makes it impossible to return!!
Beware shoppers do not engage with this company.
Item purchased May 25, did not arrive until June 13th. I reached out to seller regarding quality of product and my dissatisfaction only to find the headache and hassle to return the items not worth it!! They are now in the garbage.Interesting my CC company reached out to me regarding this transaction as they have a history of this company not even shipping the goods. They were protecting me in the event of a fraudulent transaction.

Risposta di Carolmargaret Wilmington
If I could rate this company
If I could rate this company, I would give it a zero. I ordered 2 blouses, paid approximately $50 each, and BOTH are NOT what I ordered. The material is flimsy and cheap, along with the tailoring. Both are WAY too big. I have contacted this company 3x through email, according to their return policy.
Return policy? they offered me a $50 coupon to use at a future date. Why would I want to order another piece of garbage? DO NOT give this company a penny of your money.

Risposta di Carolmargaret Wilmington
They state they have a return policy but don't
They state they have a return policy but refuse to provide info for a return. They go thru layers of payment with other organizations to avoid returns. This is a fake site. It's Chinese thugs. My dress came - it was not like pictured. Poorest quality and different design.

Risposta di Carolmargaret Wilmington
I would give them zero stars they are a…
I would give them zero stars they are a scam company. Their merchandise is absolute crap. They are bilking the US consumer in probably thousands and thousands of dollars we need to stop this thievery now! Do not even think of ordering from them absolute garbage.

Risposta di Carolmargaret Wilmington
This company is a total scam.
This company is a total scam.
They will steal your money and send you some absolute junk.
Carol and Margaret are thieves and have no conscience.

Risposta di Carolmargaret Wilmington
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