I can't recommend Laurel Johnson highly enough. From start to finish, she went above and beyond to ensure my clients mortgage case reached completion. Her commitment, responsiveness, and willingne... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
5 stars isn’t enough! Bluestones was able to obtain us a mortgage after we were declined to due partners adverse credit, they were realistic and made our dreams come true. Cannot think Liz and the t... Leggi di più
L'azienda ha risposto
Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... Leggi di più
L'azienda ha risposto
Great experience. They were very quick. We provided everything they asked for the same day they asked for it, and we received our mortgage offer about two week after it was submitted. Being self-emplo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.
Informazioni di contatto
Floor 10, 40 Leadenhall Street, EC3A 2BJ, London, Regno Unito
- bluestonemortgages.co.uk
4,7
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very good service
23 dicembre 2025
Risposta di Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
The process was quick and painless
The process was quick and painless. All information needed was asked of us clearly and efficiently and the decision was given to us in great time.
21 dicembre 2025
Risposta di Bluestone Mortgages
Hi Claire, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Risposta di Bluestone Mortgages
Hi Anesh, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Great lender
Bluestone made every step of the process easy and simple with very good customer service, i would highly recommend them as a company and we really appreciate the help getting our dream home. Thanks guys
15 dicembre 2025
Risposta di Bluestone Mortgages
Hi George, thank you for your fantastic 5* review! We're so pleased you've been impressed with our customer service and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Offered in 11 working days - Purchase @ 90%
The Underwriting with Daniel was very fast. I have been using Bluestone since the day they were born, and it's been a great relationship to this day.
22 dicembre 2025
Risposta di Bluestone Mortgages
Hi Pip, thank you for taking the time to share your positive feedback. We’re pleased to hear that Daniel provided a fast and efficient underwriting experience. It’s great to know you’ve been with Bluestone since the very beginning, and we appreciate your continued support over the years.
Many thanks,Bluestone Mortgages
Would recommend!
Made me jump through quite a few hoops but they eventually gave me a Mortgage which I’m so happy about! Took a while but they completed it with no bombarding phone calls or pressure. Would recommend
15 dicembre 2025
Risposta di Bluestone Mortgages
Hi Sarah, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Great service
The service was super quick which is just what we needed with it being our first mortgage.
14 dicembre 2025
Risposta di Bluestone Mortgages
Hi Katie, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Already on edge throughout the…
Already on edge throughout the purchasing process. Never had a lot of direct contact with anyone from Bluestone but they processed our application super fast and got everything sorted within our deadlines. Highly recommended.
16 giugno 2025
Risposta di Bluestone Mortgages
Thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Risposta di Bluestone Mortgages
Hi Samantha, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Easy to deal with and all sorted very…
Easy to deal with and all sorted very quickly
13 dicembre 2025
Risposta di Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
Risposta di Bluestone Mortgages
Hi Jay, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Risposta di Bluestone Mortgages
Hi Vereen, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
Risposta di Bluestone Mortgages
Thank you for taking the time to leave a review and for sharing your feedback with us.
Risposta di Bluestone Mortgages
Thank you for taking the time to leave a review Dan! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
We went with Bluestone through a broker…
We went with Bluestone through a broker who used a specialist broker (packager). We recently moved back to the UK after over a decade of being expats and I only had 1 year of UK although had run my business abroad for several years prior. Both brokers were thorough and proactive but when our file got to Bluestone we got no information back and when they did they required information piecemeal asking questions that had already been addressed. Initially they spelt my name wrong then when they issued the offer the terms were wrong then after promising a correction in 24 hrs it has just taken them a further 3 days to issue the correct offer. We have spent the last 10 days daily chasing them through the brokers and being promised an imminent offer. We now have to vacate our house without having reached exchange due to their delays and move our stuff twice while living in a hotel for a week. For the interest they charge on the mortgage, I would have expected better customer service and respect for customers who are in contracts in a chain with logistics companies and packers already booked.
12 dicembre 2025
Risposta di Bluestone Mortgages
Hi Rania,
Thank you for your feedback, and we are sorry you have not been satisfied with your experience using Bluestone Mortgages. We’ve reviewed your case in detail and wanted to provide some clarity on the points you raised.
The name details on the application were taken directly from the information provided to us, and we updated them as soon as the amended details came through. The initial offer was issued on a different product because the application required further affordability checks, and once we received confirmation of the preferred product, we updated the offer in line with our service levels.
Your application also involved additional assessment of self-employed income to ensure we could support the loan amount requested.
We appreciate this was a complex case and apologise for any frustration caused during the process. If you'd like to discus this further, please get in touch with us at sales@bluestone.co.uk
Many thanks,
Bluestone Mortgages.
Very professional
Very professional, supportive and understanding,and quick to respond,good communication .
I would recommend to my friends and family.
12 dicembre 2025
Risposta di Bluestone Mortgages
Hi Katrina, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best. Kind regards, Bluestone Mortgages
Amazing service so fast and accepted us…
Amazing service so fast and accepted us when others wouldn’t our dream home awaits us
12 dicembre 2025
Risposta di Bluestone Mortgages
Hi Ann, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Easy process kept upto date with…
Easy process kept upto date with everything.very good experience
12 dicembre 2025
Risposta di Bluestone Mortgages
Hi Steven, thank you for taking the time to leave a review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
An amazing and considerate company
Really positive and responsive service, I never believed I'd be able to afford to buy a house, its like a dream come true. Incredibly considerate company, so happy our mortgage advisor referred us to them and thoroughly appreciate their patience during the process. Will definitely recommend.
8 dicembre 2025
Risposta di Bluestone Mortgages
Hi Georgia, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Risposta di Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
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