Bluestone Mortgages Recensioni 

2090
•
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I can't recommend Laurel Johnson highly enough. From start to finish, she went above and beyond to ensure my clients mortgage case reached completion. Her commitment, responsiveness, and willingne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

5 stars isn’t enough! Bluestones was able to obtain us a mortgage after we were declined to due partners adverse credit, they were realistic and made our dreams come true. Cannot think Liz and the t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience. They were very quick. We provided everything they asked for the same day they asked for it, and we received our mortgage offer about two week after it was submitted. Being self-emplo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Erogatore di crediti ipotecari

Scritti dall'azienda

Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(2090)

199 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Efficient process

Efficient process, thought it.d feel more complicated, but wasn't at all.

16 gennaio 2026
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Risposta di Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.

Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

They were able to give me a mortgage…

They were able to give me a mortgage when other couldn't. I will be forever grateful.

20 dicembre 2025
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Risposta di Bluestone Mortgages

Hi Plssah, thank you for your fantastic 5* review! We're so pleased that we were able to help you achieve your home ownership goals. Wishing you all the best.

Many thanks, Bluestone Mortgages

Valutata 1 stelle su 5

Avoid Using This Company for Your…

Avoid Using This Company for Your Mortgage
I strongly advise against using this company for your mortgage. My experience with them was frustrating, costly, and time-consuming. Over several months, they repeatedly requested the same information and showed a clear lack of organization and professionalism.

At one point, they even arranged and charged me for a property valuation, only for my mortgage to ultimately be declined for a trivial reason something that could have been identified before the valuation. It felt as though the valuation was pushed through unnecessarily, possibly to secure a commission at my expense.
Buying property is inherently stressful, but working with this company only added unnecessary complications, delays, and costs.

Do yourself a favor: save your time, money, and stress. Seek out a reputable and professional mortgage provider. After switching to another firm, I successfully secured my mortgage and purchased my property without the issues I faced with this company.
Good luck with your mortgage journey I hope you have a smoother experience than I did.

1 settembre 2025
Non scritta su invito
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Risposta di Bluestone Mortgages

Hi Anar, thank you for your feedback. We’re sorry to hear you have been unhappy with your experience. As a specialist mortgage lender, we review each application individually, which can sometimes mean we need to ask for additional information. If you would like us to look into this further, please contact us at complaints@bluestonemortgages.co.uk

Kind regards,
Bluestone Mortgages

Valutata 5 stelle su 5

Smooth transfer

Smooth transfer

26 agosto 2025
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Risposta di Bluestone Mortgages

Thank you for giving us a 5* review Carol! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Valutata 3 stelle su 5

Broker portal poor

Product and service fine, just dont like how i can not submit documents until everyone asked for is uploaded, it slowed down the process and spoilt the client experience

13 gennaio 2026
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Risposta di Bluestone Mortgages

Hi Tim, thank you for taking the time to leave a review. We appreciate your feedback and will pass your comments on to the team.

Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Kasia and kyala were amazing

Kasia and kyala were amazing. I received the best support. They catered for my needs being dyslexic. Kasia made sure I had insurance/ protection for my mortgage and explained anything I did not understand

9 gennaio 2026
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Risposta di Bluestone Mortgages

Hi Rebecca, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received from Kasia and Kyala. Wishing you all the best.

Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Excellent company

Excellent company, easy to deal with, I was unsure if i would be able to get a mortgage, however Bluestone made the whole process a great experience

12 gennaio 2026
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Risposta di Bluestone Mortgages

Thank you for giving us a 5* review, Matthew! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

The clients had previous credit issues…

The clients had previous credit issues and following one call to discuss the recorded issues, was guided on the best way to record the information. The process was quick and straight forward.

12 gennaio 2026
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Risposta di Bluestone Mortgages

Hi Stephen, thank you for giving us a 5* review! We appreciate your feedback and are so pleased you've been impressed with the service you've received on your complex case. Wishing you all the best.

Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Quick. Efficient. Fair

Quick. Efficient. Sensible underwriting. A breath of fresh air

12 gennaio 2026
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Risposta di Bluestone Mortgages

Hi Kieran, thanks for leaving a 5* review and for using Bluestone Mortgages.

Valutata 4 stelle su 5

It was a quick and straight forward…

It was a quick and straight forward process. They seemed to understand our specific circumstances and catered to our requirements accordingly. They produced an informative and detailed proposal and the final application was sorted in quick time helping us move forward with our purchase. Very reassuring.

3 gennaio 2026
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Risposta di Bluestone Mortgages

Hi Sean, thank you for taking the time to leave a review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Excellent company

Can not fault the experience and service with Bluestone highly advise and recommend, quick and honest no issues at all excellent company to work with

10 gennaio 2026
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Risposta di Bluestone Mortgages

Hi Nathan, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.

Kind regards, Bluestone Mortgages

Valutata 4 stelle su 5

I did not give 5 stars as your…

I did not give 5 stars as your declaration is far too long to print on a small printer. I only printed the page for my part to complete, however, sent both parts on the same email which seemed to cause a problem at your end
apart from that, no problems and would use you again

6 gennaio 2026
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Risposta di Bluestone Mortgages

Hi Mr Syme, thank you for taking the time to leave a review. We appreciate you sharing your experience, and we will pass on the feedback. Wishing you all the best.

Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Great lender to deal with and very…

Great lender to deal with and very flexible. Great back office system. Will be using them again.

8 gennaio 2026
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Risposta di Bluestone Mortgages

Thank you for giving us a 5* review Mayowa! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Spent Christmas in my new home

Spent Christmas in my new home, all thanks to Bluestone. From application to offer in a week, their process was simple, straightforward and professional.

Application mid October
Offer mid October
Keys 31st October

You’ve given me that chance at a home that I cannot be more grateful for. Thank you for this. I absolutely love it. Will be recommending you to everyone in my field of work. ❤️❤️

14 ottobre 2025
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Risposta di Bluestone Mortgages

Hi Jay, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best. Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Great experience

Great experience

28 dicembre 2025
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Risposta di Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Life changing!

Quick and fair, really understood our situation before judging and making a decision. Our future has been changed because of this approach!

26 dicembre 2025
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Risposta di Bluestone Mortgages

Hi Charlotte, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Excellent experience

I had an excellent experience working with this mortgage company from start to finish. The team was knowledgeable, responsive, and genuinely invested in helping me find the best loan option for my situation. They explained every step of the process clearly, answered all my questions promptly, and made what could have been a stressful experience feel smooth and manageable. Communication was consistent, timelines were met, and there were no surprises along the way. I truly appreciated their professionalism and personal attention. I would highly recommend this mortgage company to anyone looking for a reliable, trustworthy partner when buying or refinancing a home.

26 dicembre 2025
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Risposta di Bluestone Mortgages

Thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.

Kind regards, Bluestone Mortgages

Valutata 5 stelle su 5

Very easy process

16 dicembre 2025
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Risposta di Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Understand what you are looking for

Understand what you are looking for. Fill the gap. Proper job done

28 dicembre 2025
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Risposta di Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Valutata 5 stelle su 5

Outstanding service

Very impressed with the service I received. Bluestone were happy to help with my complex situation and have been outstanding to deal with.

26 dicembre 2025
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Risposta di Bluestone Mortgages

Hi Amanda, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks, Bluestone Mortgages

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