Vida Homeloans Recensioni 1.199

TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Lisa Dowson has been fantastic with recent application 95% LTV case 6 full working days app to offer which is amazing! Thanks so much :) Customer's will be thrilled. Phil

L'azienda ha risposto

Valutata 5 stelle su 5

The remortgage case I did was very easy and straightforward. I received a call from the underwriter with some requests, these were uploaded, the case had an auto valuation and the offer was produced i... Leggi di più

Valutata 5 stelle su 5

Vida stands out for your versatility and great service. I currently have four cases with you, including two active offers for a portfolio landlord client, all going smoothly. The direct access... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Dont even think of using these sharks. Delayed redemption to force extra fees, don't reply or send send emails, dont reply to calls, terrible call centre with 45 mins- 1hr wait, don't confirm redempti... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Erogatore di crediti ipotecari

Scritti dall'azienda

More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1199 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The remortgage case I did was very easy…

The remortgage case I did was very easy and straightforward. I received a call from the underwriter with some requests, these were uploaded, the case had an auto valuation and the offer was produced in 6 working days! Well done VIDA.

22 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

A straightforward experience aided by…

A straightforward experience aided by knowledgeable and friendly staff at all parts of the application process.

22 aprile 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi there,

We're happy to hear that our knowledgeable staff provided a straightforward experience throughout your application process. Thank you for your positive feedback!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Lisa Dowson has been fantastic with…

Lisa Dowson has been fantastic with recent application 95% LTV case 6 full working days app to offer which is amazing! Thanks so much :) Customer's will be thrilled. Phil

21 aprile 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Phil,

We're happy to hear that the application process went so smoothly and quickly. It's great to know that our service exceeded expectations. Thank you for your positive feedback!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Lisa at Vida

Submitted case on 1 April - case went to offer on 15 April. Bearing in mind we had Easter in between I'm very impressed with the turnaround time of this case
Well done Lisa Dowson - great service

15 aprile 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Melanie,

We're happy to hear that you're impressed with the speed of your case, especially considering the Easter holiday. Thank you for your positive feedback; we appreciate it!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Great staff

The staff at Vida are helpful & professional ensuring that the mortgage Offer comes out as quickly as possible.

14 aprile 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Timothy,

We appreciate you highlighting our team's helpfulness and professionalism. We're glad our efforts ensured your mortgage offer was processed quickly. Thanks for your feedback.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Andria has been amazing throughout this…

Andria has been amazing throughout this vary difficult case. Very understanding and efficient

14 aprile 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi there,

We appreciate your kind words. We are so glad to hear that you felt supported through this difficult case, and we thank you for your feedback.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Outstanding support on a very complex case – highly recommended

I rarely leave reviews, but this one is fully deserved.

I recently placed a particularly challenging first-time buyer case at 95% LTV with Vida Homeloans, and their approach was nothing short of exceptional. The case involved multiple adverse credit issues on both applicants, including CCJs, defaults, missed payments, and very recent status issues. On top of that, the main applicant was self-employed with just 1 year’s history, and the latest tax return only reflected around 6 months of income due to the timing of the business start. Affordability worked, but it was undeniably tight.

Where many lenders would have declined this outright, Vida’s underwriters took a true common-sense and case-by-case approach. They looked beyond the surface numbers, understood that the income trajectory was stronger than the accounts initially suggested, and took the time to properly assess the context behind the adverse credit, recognising it as a one-off situation rather than ongoing behaviour.

The outcome? A successful offer on a case that genuinely meant everything to the clients. They were overwhelmed, I had them on the phone shouting and in tears, thanking me for making it happen. That doesn’t happen without a lender willing to look at the full picture.

What stands out about Vida is that they are fair and consistent. They don’t say yes to everything, I’ve had declines from them before, but when a case makes sense, no matter how complex, they will give it proper consideration and support it where they can.

They’ve helped me deliver for clients more than once, and they are without doubt one of my go-to lenders for complex cases.

A genuinely excellent lender with a real understanding of how cases work in the real world.

10 aprile 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Athanasios,

We appreciate you taking the time to leave such a detailed review. We're happy to hear that our team was able to help your clients achieve their goal of homeownership. It's great to know our common-sense approach made a difference in such a complex situation. We value your trust and look forward to continuing to support you with your future cases.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Excellent and proactive lender

Vida stands out for your versatility and great service. I currently have four cases with you, including two active offers for a portfolio landlord client, all going smoothly.

The direct access to underwriters is great, and everyone I’ve spoken with has been professional and proactive.

Special mention to Barry for his timely updates and excellent cross-referencing of multiple cases, which keeps cases moving quickly. Also to Zoe, who flagged a rate reduction during a pre-offer call. Catching it then, rather than during applications rate-drop reviews, meant I delivered the good news to clients right away!. Thank you.

Vida has clearly built a strong, supportive, and friendly culture, and its great. I look forward to our next application.

10 aprile 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Dawan,

We're happy to hear about your positive experiences with our service and versatility. It's great to know the direct underwriter access and proactive support have been beneficial. We appreciate your highlighting the timely updates and attention to detail that kept your cases moving swiftly. We value your feedback and look forward to assisting you again.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Underwriter was Barry

Underwriter was Barry, very clear and quick to process. Very easy to deal with and everything went very smooth.

10 aprile 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Craig,

We're happy to hear that your experience was clear and quick. We appreciate your feedback and are glad everything went smoothly for you.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Excellent Service & Can Do Attitude

The team at Vida have been absolutely exceptional. I have been an IFA for nearly 30 years and the service we received from Vida on an application that we recently submitted and that has Offered has been nothing short of excellent. The case was not the most straight forward with some complications around the property valuation but Bethan Phillips was a super star on the case from start to finish. They went over and above to help the case through, even committing to a tight deadline to produce the offer when time was of the essence. It has to be said also that the whole admin team are brilliant and Jody is a credit to that team.

We cannot thank you enough for all of your hard work!

1 aprile 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi John,

We're happy to hear that you had such a positive experience. It's great to know that our team provided excellent service and went the extra mile to help with your application. We appreciate your kind words and thank you for your feedback.

Kind regards, Vida Homeloans

Stiamo esaminando questa recensione secondo i processi di segnalazione di Trustpilot.

Valutata 5 stelle su 5

As a fairly new adviser Vida were…

As a fairly new adviser Vida were fantastic in guiding me through a tricky case. The team at the end of the phone were knowledgeable and very easy to deal with. Thanks Vida

31 marzo 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Emma,

We're happy to hear that our team was helpful and knowledgeable in guiding you through your complex situation. We appreciate you taking the time to share your positive experience.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

A great lender and amazing experience…

A great lender and amazing experience from the underwriter.

31 marzo 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Anoop,

We're happy to hear that you had such a wonderful experience. Thank you for your positive feedback; it means a lot to us.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Difficult case easy solution Vida home

had very good experience with Vida home loans. underwriter is very efficient ,professional and helpful .

5 febbraio 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Sajid,

We're happy to hear that you had a very good experience with us. It's great to know the underwriter was efficient, professional, and helpful.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Alex - brilliant and understanding underwriter

Alex , the underwriter at Vida, has been brilliant. Very understanding of the complexity of my case. It's currently a very volatile market, and being a mortgage broker within the industry has its challenges.
It's nice to know that lenders understand these challenges, and work with us where criteria allows. I would definitely recommend Vida to my future clients.

27 marzo 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Lian,

We appreciate you sharing your experience. It's great to hear that our team member was so helpful and understanding of your situation in this challenging market. We're glad that we could work with you and that you'd recommend us.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Jaspal Dhami

Jaspal Dhami
Really helped with a case he went above and beyond to help to overturn a declined case.

27 marzo 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Karen,

We're happy to hear that we could assist you with your case and help to overturn the declined outcome. Thank you for your positive feedback!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Great experience

Great experience. Underwriter Barry responds straight to question without delay away and got offered very quickly. . Application went through super Smoove.

27 marzo 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Peter,

We're happy to hear that you had a great experience! It's wonderful that our team offered a quick and smooth application process. Thank you for your positive feedback.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Very good service level

Very good service level. It was a pleasure to deal with Underwriter Barry - great and professional as expected!

27 marzo 2026
Non scritta su invito
Logo di Vida Homeloans

Risposta di Vida Homeloans

Hi Marcin,

We are happy to hear that you received great service. We appreciate your positive feedback regarding the professional assistance you received.

Kind regards, Vida Homeloans

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più