Really pleased with recent experiences, much smoother in the background it seems, with a swift turnaround! Common sense approach when it comes to many things, so really helpful in more complex arenas... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
As a broker, speed and service is key to help process my clients and get suitable and desirable lending options. My BDM Gavin is a huge reason I use Kensington for so many of my cases. Very, very good... Leggi di più
Because it an improvement on last years offer. You didn’t have a product available for existing client to have a fixed rate once their existing rate expired. I had to go on a variable rate for 1 year... Leggi di più
As a broker it is important to be able to trust your lender. When I had a case that was at offer expiry (fault of the chain above), Jo - BDM, and Mercedes in the completions team did everything they c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Kensington is the UK’s leading non-bank specialist mortgage lender; offering a range of residential and buy to let mortgages through a network of mortgage brokers. Our 25 year heritage in specialist mortgages means that we understand better than most that no two people are the same. That’s why we create innovative mortgages with lending criteria that gives us the flexibility to meet the needs of the people the high street doesn’t cater for. We use a combination of data and human insight to look beneath the surface, and unlike mainstream lenders, who all too often rely on what the computer says, we use real people to make our decisions. It’s this ‘’head and heart’’ approach which is the key to what we call the #KensingtonDifference.
Informazioni di contatto
PO Box 831, Redhill, RH1 9NJ, Regno Unito
- kensingtonmortgages.co.uk
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Our second BTL mortage with you
Our second BTL mortage with you. This last one was very long and our broker constantly worked with you and told us how hard you all worked to get this done. Thank you very much.
down valued every property
You have down valued every one of the last eight application we have submitted, some by £100,000 less than they were valued at five years ago
Really pleased with recent experiences
Really pleased with recent experiences, much smoother in the background it seems, with a swift turnaround! Common sense approach when it comes to many things, so really helpful in more complex arenas - thank you!
Excellent services I have received from…
Excellent services I have received from the mortgage lender
The mortgage process worked well and I…
The mortgage process worked well and I was kept informed of progress, what seemed unneccesary was having to start the application process from the begining as the original mortgage offer had expired rather than simply confirming that nothing in the clients circumstances had chaged. This involveved rekeying all of the application details again. Its a policy issue rather than a process one.
Very good buy to let products and…
Very good buy to let products and excellent service.
I had a good experience
It would be a 3 however my first case…
It would be a 3 however my first case with KM, the UW Jane was brilliant however communication, speed of dealing with issues and constant chasing by myself was tiresome!
A completely digital solicitor service
The mortgage went OK but the solicitor that they used was far from perfect. Digital service, constant emails about things already completed and still getting them. Completion statement was incorrect and the money received less than expected due to solicitor error.
I felt the treatment of the clients was…
I felt the treatment of the clients was sound with Kensington.
Mostly very good experience from BDM to…
Mostly very good experience from BDM to Admin/Underwriter as all very helpful , especially BDM
We had a great experience
We had a great experience with Kensington Mortgage Company, which we accessed through our mortgage broker. The whole process felt smooth and well-managed from start to finish.
Even though we didn’t deal with them directly at every stage, everything behind the scenes seemed to run efficiently. The application progressed without unnecessary delays, and the communication passed through our broker was clear and timely.
Kensington were able to offer a solution that suited our circumstances, and we felt confident in the product we received. The overall process was straightforward, and everything was handled professionally.
We’d definitely recommend Kensington Mortgage Company, especially if you’re working with a broker, as the process felt seamless and stress-free.
service is great
People replying to email queries were…
People replying to email queries were very helpful
Especially Sarah H.
Quick and understandable in assessing…
Quick and understandable in assessing the application.
LTD Company purchase application
LTD Company purchase application, for an HMO property.
Whilst the process was OK, some of the documentation requests were a little onerous and overbearing. At least the underwriters gave us a call to soften the blow.
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