⭐⭐⭐⭐⭐ Just had Billi UK carry out an installation on one of our projects, and I honestly couldn’t recommend them highly enough! The quality of the product is outstanding, and the whole team wa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Received excellent service and prompt response from Rey in customer service, had a query on our existing contract which was explained simply and new documents provided - thank you. Quality & Service... Leggi di più
Received great customer service from Rey (Retention Team). Rey has helped us relocate 2 of our existing machines to a different site, arranged for parts to be replaced promptly and has always been hel... Leggi di più
L'azienda ha risposto
Rey made the call quick and painless! It was easy to explain my issue, and he clearly walked me through what was going to happen and how the team would resolve it. He handled the call with confidenc... Leggi di più
L'azienda ha risposto
4,9
Eccellente
370 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Karolis is a great asset to Billi
Karolis is a great asset to Billi - uk he is very knowledgeable, efficient and polite Always explains clearly why problems may be occurring and what steps to put in place to ensure the taps run smoothly. Excellent service !
10 maggio 2024
Non scritta su invito
Risposta di Billi Uk
Hi Veronica,
Thank you for your kind words regarding our engineer, Karolis!
In the meantime, please continue to enjoy your Billi tap and we hope to serve you again in the future!
With Warm Regards,
Aidan
Risposta di Billi Uk
Dear Natalie,
Thank you for you kind words!
If you need any further assistance, please reach out to us on 020 7456 6789
In the meantime, please continue to enjoy fresh pure water from our Billi tap!
With Warm Regards,
Aidan Fong
Marketing Team
Avoid
This is one of the most disappointing products I have ever used. We had one installed in our office 2 years ago and it is out of action more often than in works. The service is dreadful and the maintenance plans conveniently never cover the relevant parts. I would strongly suggest you avoid this product / company.
2 maggio 2024
Non scritta su invito
Risposta di Billi Uk
Good Afternoon,
Really sorry to hear you have had a negative experience with us. We would really like to get this resolved for you. If you could please email the details over to our complaints team at complaints@billi-uk.com and we will be happy to investigate this for you,
Kindest regards,
Laura Selvey
Client Care Manager
Karolis professional and explained…
Karolis professional and explained fully issues service completed in time client happy
24 aprile 2024
Non scritta su invito
Risposta di Billi Uk
Hi,
Thank you for your kind words regarding Karolis! I have passed your compliments onto him.
Please continue to enjoy your Billi tap and we look forward to serve you again!
With Warm Regards,
Aidan Fong
Marketing Team
Great work from Karolis today
Great work from Karolis today. Very knowledgeable.
Mick
JLL
23 aprile 2024
Non scritta su invito
Risposta di Billi Uk
Hi Mick,
Thank you for this review!
I've passed on your compliments onto Karolis.
In the meantime, please continue to enjoy your Billi tap and we look forward to serve you again!
With Warm Regards,
Aidan
Engineer was brilliant
Karolis was excellent, very tidy and polite..many thanks! we look forward to many lovely cups of water
22 aprile 2024
Non scritta su invito
Risposta di Billi Uk
Hi Estelle,
We're delighted by this and we thank you for choosing Billi!
I've sent your compliments over to Karolis.
In the meantime, please continue to enjoy your lovely cups of water!
With Warm Regards,
Aidan
Karolis was great!
Karolis was really friendly, helpful and got everything sorted nice and quick!
19 aprile 2024
Non scritta su invito
Risposta di Billi Uk
Hi Josh,
Thank you for leaving this review! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
Thank you for choosing Billi and we hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Karolis was a great help
Karolis was a great help, he has been to us a few times and he is always polite and fixes the issues.
17 aprile 2024
Non scritta su invito
Risposta di Billi Uk
Hi Alessia,
Thank you for leaving this review! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
Thank you for choosing Billi and we hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Very good service from the engineer…
Very good service from the engineer Josh Davies
Thorough explanation and very helpful in rectifying an ongoing issue
Great customer service
16 aprile 2024
Non scritta su invito
Risposta di Billi Uk
Hi Rachel,
Thank you for leaving this review! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Josh.
Thank you for choosing Billi and we hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Great engineer
Great engineer, very helpful and always willing to help.
12 aprile 2024
Non scritta su invito
Risposta di Billi Uk
Hi,
Thank you for your kind words! We are thrilled to hear you had a positive experience with our engineer.
In the meantime, please continue to enjoy your Billi Tap and thank you for choosing Billi!
Best Regards,
Aidan Fong
Marketing Team
Our engineer Karolis was excellent…
Our engineer Karolis was excellent polite, helpful and knowledgeable.
Explained the problem in lamen terms for us to understand and then rectified the issue within good time.
12 aprile 2024
Non scritta su invito
Risposta di Billi Uk
Hi Shen,
Thank you for leaving this review! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Great Service
Bradley was really professional, quick and helpful. Came to do what he was supposed to do and there were no problems. Thank you!
5 aprile 2024
Non scritta su invito
Risposta di Billi Uk
Dear Debby,
Thank you for your kind words! We are thrilled to hear you had a positive experience with Bradley and our service.
I have passed on your compliments to him.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Risposta di Billi Uk
Hi Reda,
At Billi, we take pride in delivering the best in service, and we're delighted to hear that you had a positive experience with us.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Karlous is awesome
Karlous is awesome. Very quick and knowledgable. Thank you!
27 marzo 2024
Non scritta su invito
Risposta di Billi Uk
Hi Vasea,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Karolis was the engineer to fit the…
Karolis was the engineer to fit the Billi tap. He was very professional and efficient with the installation. Highly recommend.
25 marzo 2024
Non scritta su invito
Risposta di Billi Uk
Hi Beatrice,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Josh Davies solved the issue, always do a great job. Helpful, professional and friendly.
Issue solved.
20 marzo 2024
Non scritta su invito
Risposta di Billi Uk
Hi,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Josh.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Risposta di Billi Uk
Hi Terry,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and we're delighted to have met your expectations!
We hope you continue to enjoy your Billi tap in the meantime and hope to serve you again!
Best Regards,
Aidan Fong
Marketing Team
Karolis did a great job
Karolis did a great job. I hope he will be the person who does our regular services
19 marzo 2024
Non scritta su invito
Risposta di Billi Uk
Hi Andrea,
Thank you for your positive response! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Karolis was excellent
Karolis was excellent. He fixed our Billi tap quickly and without any mess. Definitely deserves high praise.
15 marzo 2024
Non scritta su invito
Risposta di Billi Uk
Hi Lisa,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Josh Davies
Josh Davies, Very professional and friendly, customer oriented, truthful. Pleasure to deal with .
Ineta
TATA REDHILL
15 marzo 2024
Non scritta su invito
Risposta di Billi Uk
Hi Ineta,
We're delighted to hear your positive response regarding our engineer Josh. We strive to deliver the best in service, and we cherish all our positive reviews regarding out staff.
I have passed on your compliments to him.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.